Apply for resident permit or coupons Apply for resident permit or coupons

If you live within one of our resident parking areas, you can apply for permits and coupons that give an exemption from parking restrictions.

Submitting an application for resident parking permits or coupons does not exempt the vehicle from parking restrictions. Parking signs and restrictions must be adhered to until the parking permit has been granted, or the coupon activated, otherwise the vehicle may incur a parking infringement.


Permit fee and annual cycle date

For information about the fees, terms of use and annual cycle dates, see Residential parking zones.


First time applying

You will need to have a MyAT account, and then register for AT Park before you can apply.

MyAT account

  • If you have previously registered an AT HOP card or use AT Park, then you already have a MyAT account.
  • If you do not have a MyAT account, create a MyAT account now.

Register for AT Park

  1. When logged in to your MyAT account
  2. Click on ‘AT Park' heading
  3. Click on the ‘Parking permits’ button
  4. Click on the button to register for AT Park
  5. Complete the AT Park registration form - The form includes entering your credit or debit card details. Payment for permits or coupons will only be taken from your card when a permit is granted or coupons are purchased.

Apply for permit

When applying, you will need to ensure that your vehicle is registered to your address, a valid proof of residence is attached and confirm you have read the terms and conditions.

If you do not have all the details to complete the application, you can save the application and log in at another time to complete your application.​

  1. Log in to your MyAT parking permits account
  2. Select the appropriate parking permit from the left-hand menu:
    - Business
    - Resident
    - Schools and community groups
    - Legacy scheme
  3. From the dropdown menu:
    - If you are in a residential parking zone, select your permit area
    - If you are in a legacy scheme area, select the legacy scheme option
  4. Complete the application form - if applying for multiple vehicles, you need to complete an application for each vehicle.

Apply for coupons

You will need to attach proof of residence and confirm you have read the terms and conditions.

If you do not have all the details to complete the application, you can save the application and log in at another time to complete your application.​

  1. Log in to your MyAT parking permits account
  2. Select the appropriate parking permit from the left-hand menu:
    - Business
    - Resident
    - Schools and community groups
  3. From the dropdown menu, select the coupon book for your area
  4. Complete the application form.

Note: When your coupon application is granted you will be able to activate your free coupons and buy additional coupons. Learn how to use coupons.


Vehicle registered to address with New Zealand Transport Agency (NZTA)

Your vehicle must be registered to your property with NZTA.

  • To update the registered address of your vehicle you can phone the New Zealand Transport Agency (NZTA) on 0800 108 809 or use their online services.
  • If your vehicle is not registered under your name, a letter of permission will be required from the registered owner.
  • If your vehicle is registered to your employer, proof of employment is required, e.g a letter from Human Resources Department or Manager stating that vehicle is being kept at your address.
  • These letters can be attached as a supporting document to your application.
  • Please note, we do not require you to change ownership or the mailing address of the vehicle, we only require the registered physical address to be updated.

Proof of residence required

Proof of residence is required for all permit and coupon applications.

Documents that are accepted as proof of residence are:

  • Generated bill dated within the last two months, eg power or internet bill.
  • Electoral roll letter less than 3 months old.
  • The recent tenancy agreement that clearly shows your name and full address.

Documents that are not accepted are:

  • Water or rates bills are not accepted as they confirm ownership, not residency.
  • Bank statements or documents.
  • Property documents, such as Title papers and Sales and Purchase agreement.

Processing your application

  • We will process your application and contact you to let you know if your permit(s) and/or a coupon(s) have been granted.
  • The processing of your application may be delayed or declined if the correct information or proof of residence is not provided.
  • Site inspection and investigation may be undertaken by Auckland Transport prior to granting permits.
  • Submitting an application for a resident parking permit does not exempt the vehicle from parking restrictions. Parking signs and restrictions must be adhered to until the parking permit has been granted and activated, or the vehicle may incur a parking fine.

Payment and granting of a permit

  • When you use our online service to apply, you will be required to enter credit or debit card details.
  • Payment is only taken from your card if your application is successful.
  • If your application is successful and payment has been made, we will send you a confirmation email that your permit has been granted.

Need help

Call us 09 528 7275 or use our feedback form.