Downtown car park Downtown car park
Parking fees
| Monday to Friday, 6am to 6pm | |
| 1 hour | $5.50 |
| 2 hours | $11 |
| 3 hours | $16.50 |
| 4 hours | $22 |
| 5 hours | $24 |
The daily cap for parking Monday to Friday, 6am to 6pm, is $24.
| Evenings weekdays from 6pm to 5:30am | $2 per hour to a maximum of $15 |
| Weekend and public holidays | $2 per hour to a maximum of $15 |
| Mobility parking | First 2 hours free then usual rates; free after 6pm and on weekends |
| Waiheke special | $29. For this fee to apply, you must enter after 3:30pm but before 11:59pm on Friday and leave after 8:30am on Sunday but before 8:30am on Monday. Otherwise, normal tariff applies. |
| Early-bird parking | Downtown does not have early-bird parking fees. |
|
Tariffs are a guideline only and subject to change. Refer to the schedule of fees at the car park entry. |
|
| Help |
|---|
|
For assistance when in the car park, press the Call button on a payment machine. |
Live parking availability
Updated just now.
Refreshes every 60 seconds.
During peak times availability can change rapidly.
| Ticketless parking |
|
AT Park Area ID 100315 Pay with the AT Park app and avoid the payment machine queues. Learn more about using the ticketless system. |
| Location |
|---|
|
31 Customs Street West. Entry at 31 Customs Street West, corner of Lower Hobson Street and Customs Street West. Parking convenient to Downtown, Viaduct, Ferry terminals, Britomart. |
| Operating hours |
|---|
|
Monday: 6am to 1am Tuesday: 6am to 1am Wednesday: 6am to 1am Thursday: 6am to 1am Friday, Saturday, Sunday: 6am Friday right through to midnight Sunday Public holidays: 6am to midnight |
Ticketless parking
The entry, exit and payment system uses your vehicle licence plate number, rather than a paper ticket.
You will be able to avoid queues at the payment machines by using the AT Park app to pay. Please pay before returning to your car, to help avoid queues forming at the exit.
If you use the payment machines, you will need to know your licence plate number. Tip: Take a photo of your licence plate number so you have it with you when it’s time to pay.
Learn more about using the ticketless licence plate recognition system.
Evenings, weekends and public holidays
Evening rates apply Monday to Sunday (6 pm to 5.30 am), $2 per hour or any part of an hour, up to a maximum of $15.
Weekend and public holiday rates (including Saturday and Sunday 5:30am to 6pm) $2 per hour or any part of an hour, up to a maximum $15 (excluding the evening rate that will be charged additionally).
Weekend access
Downtown car park is open from 6am Friday right through until midnight on Sunday. If you want to remove your car when the car park is closed (i.e. between midnight Sunday and 6am Monday), you will need to contact Armourguard on 0800 900 015 for assistance and pay a release fee additional to your parking fee.
Waiheke special
Waiheke special: $29.
For this fee to apply, you must enter after 3:30pm but before 11:59pm on Friday, and leave after 8:30am on Sunday but before 8:30am on Monday.
No exceptions. Normal tariff applies if entry or exit is outside these times.
Early-bird parking
Downtown car park does not have early-bird parking.
Ways to pay
Payment machine
Automatic payment machines can take Visa, Mastercard and EFTPOS payments.
Help is only a button-push away if required.
AT Park app
You do not need to start a parking session. Once you’re back at your car, enter the AT Park Area ID 100315 and confirm payment. Just drive out (the gate will open automatically).
You can download the AT Park app for free via the Google Play Store or Apple App Store.
Learn more about using the ticket-less system or AT Park.
Mobility parking
First 2 hours free then usual rates apply. Free after 6pm and on weekends.
One entry and exit per period.
Take your mobility card to a pay machine and press the help button to talk to our team.
Downtown car park building has 19 mobility parking spaces in total. Level 1- 1 space; Level 1A - 1 space; Level 1B - 6 spaces; Level 1B - 7 spaces; Level 2 - 1 space; Level 3 - 1 space; Level 4 - 1 space; Level 5 - 1 space.
There are time restrictions on mobility parking spaces for level 1A and 1B.
Please note: When the entrance way via PWC building is closed after hours, the only mobility access is via the main entrance on Custom street West through to the lifts by the Payment machines.
Time-restricted parking on levels 1, 1A and 1B
Time-restricted parking has been introduced on levels 1, 1A and 1B of the car park. These spaces are located in areas that are in high demand to increase availability for short-stay parking.
Level 1: 6 x P180 casual spaces.
Level 1 A: 1 x P180 mobility space.
Level 1 B: 2 x P15 loading zones.
Level 1 B: 2 x P2 pay machine parking.
Level 1 B: 6 x P180 mobility spaces.
Level 1 B: 4 x P180 parents with prams spaces.
Monthly parking
Reserved allocated: $510
Reserved unallocated: $373
Micro bays: $264
Learn more about monthly leases and check availability.
Carpool lease
Learn more about carpool leases and submit expression of interest for carpool car park lease.
Car park features
Multi-storey car park building.
1944 spaces.
Vehicle height clearance 1.9m.
Dedicated motorcycle / scooter entry lane.
Well lit.
Clean and tidy.
Other parking
Motorcycle and scooter parking
Motorcycle and scooter parking is free in dedicated areas.
Parking spaces are clearly marked out and only one motorcycle or scooter is allowed per space.
If you are parking for longer than 12 hours, we encourage you to use floors 5 to 7, leaving space on the lower floors for daily commuters.
| Level | Scooters | Motorcycle (no scooters) |
Mixed motorcycle & scooter |
|---|---|---|---|
| Ground | 4 | 0 | 0 |
| Level GB | 3 | 2 | 2 |
| Level 1 | 0 | 5 | 0 |
| Level 1A | 0 | 0 | 12 |
| Level 2 | 0 | 4 | 0 |
| Level 3 | 0 | 3 | 0 |
| Level 3A | 0 | 3 | 0 |
| Level 4 | 0 | 3 | 0 |
| Level 5 | 0 | 0 | 4 |
| Level 6 | 0 | 0 | 20 |
| Level 7 | 22 | 0 | 57 |
| Total | 29 | 20 | 95 |
Bicycle parking
Bike racks are situated on the ground floor between the entry and exit. Bicycle parking is free.
Hybrid and small vehicles
Parking for Hybrid vehicles is available on Level 1.
Narrow spaces in Downtown car park have been marked for small cars only.
Terms and conditions
AT does not allow any advertising without prior authorisation or the sale or distribution of any goods in our car parks, unless it is part of a licensed market activity during the market's operating hours.
We do not allow the distribution of advertising material or storage of goods in our car parks.