Skip to main content

How to keep your bike safe

To keep your bike safe while parked up:

  • record your bike details
  • lock it to a secure rack using a strong lock.

Read on to learn more about where to lock, how to lock, and how to recover your bike if the worst happens.

Record your bike’s serial number

First, make sure that you’ve recorded your bike’s serial number. This is the only way to prove that it belongs to you. It will help with insurance claims and getting it back if it’s stolen.

We recommend using Project 529 to record your bike details. This free service is supported nationally by Waka Kotahi, NZ police and regional councils to prevent bike theft.

Register your bike with Project 529 (opens in a new tab)

Alternatively, save a photo of your serial number (often found on the bottom of the bike, as shown in the diagram), and a photo of your bike to your phone.

Diagram showing bike pedals and an arrow pointing to bike serial number above left pedal.

Bike parking in Auckland

All bike parking is free.

Check out the information on this page or download the AT Mobile app to find public bike parking around Auckland.

Parking maps

Cycle parking map (opens in a new tab)

Zoom in on the map to find bike parking. Parking spaces are shown as a green 'P' icon. Select the icon for more information about the type of parking available.

Electric bike parking

Locky Dock map (opens in a new tab)

Locky Docks are free, high security electric bike parks throughout Aotearoa / New Zealand. Electric bike parking spaces are shown as a lightning icon.

Lock your bike securely

Make sure you’re using a strong lock and proper locking technique to keep your bike safe.

For more information on which locks to use, check out our page on cycling gear or visit your local bike shop.

Whichever lock you choose, make sure you’re locking through the bike frame. If possible, use a second lock to secure the front wheel.

When locking, try to choose a busy, well-lit area. Make sure you’re always locking your bike, even at home or if you’ll ‘only be a minute’. Secure or remove any accessories like your helmet or bike lights.

Lastly, make sure you’re locking to a solid, fixed object. Watch out for street poles that can be easily unscrewed.

Diagram of bike showing a chain lock around the front wheel and handle bars and a D-lock around the back wheel and seat. The lock secure the bike to a bike park.

If your bike is stolen

If the worst happens and your bike is stolen, you should report the theft to the police. You can dial 105 or use the NZ Police online form (opens in a new tab) to report a theft.

Afterwards, report the theft on Project 529. This will alert app users in the area to look out for your bike. Project 529 has seen hundreds of bikes returned nationwide and has been proven overseas to reduce theft by 30%.

Last updated Back to top

Related Content