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Auckland Transport

Senior & SuperGold concession

Senior citizens can travel for free on trains and selected bus and ferry services in Auckland, after 9am weekdays and all day weekends and public holidays with an AT HOP card with a SuperGold public transport concession. You can apply for a SuperGold concession with either your SuperGold card, or an AT Senior Citizen ID card. Exclusions apply.


Who can get a SuperGold public transport concession

You can apply for a SuperGold public transport concession if you have a SuperGold card or an AT Senior Citizen ID card.

SuperGold cardholders

If you have a SuperGold card, then you can only apply for a SuperGold public transport concession on a gold AT HOP card. Find out more about the gold AT HOP card and where your nearest AT HOP retailer is to buy one.

If you don't have a SuperGold card

If you do not have a SuperGold card, then you can apply for an AT Senior Citizen ID card. When you have your AT Senior Citizen ID card you can apply for a SuperGold public transport concession to be loaded onto your blue AT HOP card.


What you need to know about the SuperGold public transport concession

  • The SuperGold public transport concession applies to travel after 9am weekdays. If you travel before 9am, adult fares will apply.
  • Travel with your SuperGold card or AT Senior Citizen ID card. You'll need to present your ID card on request to prove your eligibility for the SuperGold public transport concession.

SuperGold public transport concession applies to

  • All scheduled trains in the Auckland network. Not valid on inter-regional rail services.
  • Scheduled public transport bus services in the Auckland network EXCEPT SkyBus, NiteRider and inter-regional coach, tour or charter services.
  • Scheduled public transport ferry services between Downtown and Pine Harbour, West Harbour, Gulf Harbour, Half Moon Bay, Devonport, Stanley Bay, Birkenhead/Northcote Point, Hobsonville, Beach Haven (including Beach Haven to Hobsonville), Bayswater, Matiatia Wharf Waiheke and services between Kennedy Point Waiheke and Half Moon Bay, Wynyard Quarter.

For more information about the SuperGold public transport concession and changes and requirements recently implemented by the Government.


Buy an AT HOP card

Find out about buying a blue or gold AT HOP card.


Supergold CardApply for a SuperGold concession using your SuperGold card ID

What you need to know

  • You can only apply for a SuperGold public transport concession on a gold AT HOP card if you have a SuperGold card.
  • You may only hold one AT HOP card with a SuperGold public transport concession on it.
  • The concession applies to travel commencing after 9am weekdays and all day on weekends and on public holidays. You will need to tag on and tag off with your AT HOP card.
  • Travel commencing before 9am will be charged at adult fares to your HOP money balance on your AT HOP card with at least 20% discount off single trip cash fares (excludes NiteRider and SkyBus bus services and Waiheke ferry services).
  • If SuperGold public transport concession holders tag-on before 9am (for example 8.49am) then this is your travel start time and you will be charged adult fares.
  • Your AT HOP card needs to be registered before a SuperGold public transport concession can be applied.
  • If your SuperGold concession is not loaded at a Customer Service Centre, it will take about 5 working days for the concession to be loaded.
  • Your AT HOP SuperGold public transport concession will expire when your SuperGold card expires.

Step one: Buy a gold AT HOP card

Buy a gold AT HOP card if you have a SuperGold card.

Step two: Register your gold AT HOP card

To register your gold AT HOP card online you will have to have an email address. If you don't have an email address then post your form and copies of your ID and we will register your card for you and load your concession.

Step by step instructions to register your gold AT HOP card.

Step three: Apply and load your SuperGold public transport concession on your gold AT HOP card

Three ways to apply and load your concession:

  1. Apply online.
  2. Apply by post.
  3. Load your concession in person.

Apply online

  1. Once your card is registered, log into your MyAT account to apply for a concession
  2. Select your gold AT HOP card.
  3. Select the SuperGold concession type.
  4. Attach a photo of your SuperGold card showing your client number, and attach a copy of your photo ID. If you are unable to, then you can load your concession in person, or apply by post.
  5. Submit the form.

We will contact you via email to advise that your concession has been successfully loaded. You will need to tag-on to public transport within 60 days to finalise your concession on your AT HOP card.

Apply by post

Download and print the concession form (PDF Kb).

Ensure you have filled in your name, address, SuperGold card client number, your new gold AT HOP card number, email address if you have one, and included photocopies of your SuperGold card showing your client number and photo ID. Please do not include originals as we only need photocopies. We cannot load your concession if we do not have these photocopies for proof of eligibility.

You will need to tag-on to public transport within 60 days to finalise your concession on your AT HOP card.

Load your concession in person

Once you have registered your gold AT HOP card, you can visit an AT Customer Service Centre with your AT HOP card, SuperGold card and photo ID in person, and we will load the concession while you are there.

You will be charged adult fares until your concession has been loaded.


At Senior Citizen Id CardApply for SuperGold concession with your AT Senior Citizen ID card

If you wish to travel using an AT HOP card, and you don't have a SuperGold card, you can use your AT Senior Citizen ID card as proof of eligibility for a SuperGold public transport concession to be loaded onto a blue AT HOP card.

What you need to know

  • You can only apply for a SuperGold public transport concession on a blue AT HOP card with an AT Senior Citizen ID card.
  • You may only hold one AT HOP card with a SuperGold public transport concession on it.
  • The concession applies to travel commencing after 9am weekdays and all day on weekends and on public holidays. You will need to tag on and tag off with your AT HOP card.
  • Travel commencing before 9am will be charged at adult fares to your HOP money balance on your AT HOP card with at least 20% discount off single trip cash fares (excludes NiteRider and SkyBus bus services and Waiheke ferry services).
  • If SuperGold public transport concession holders tag-on before 9am (for example 8.49am) then this is your travel start time and you will be charged adult fares.
  • Your AT HOP card needs to be registered before a SuperGold public transport concession can be applied.
  • If your SuperGold concession is not loaded at a Customer Service Centre, it will take about 5 working days for the concession to be applied.
  • Your AT HOP SuperGold public transport concession will expire when your AT Senior Citizen ID card expires.

Step one: Buy a blue AT HOP card

Buy a card online or find out where to get an AT HOP card.

Step two: Register your AT HOP card

Register your AT HOP card online. Find step by step instructions to register your AT HOP card.

Step three: Apply and load your SuperGold public transport concession on your AT HOP card

  1. Once your card is registered, log in to your MyAT account to apply for a concession
  2. Select the AT HOP card you want the concession applied to.
  3. Select the SuperGold concession type.
  4. Attach a photo of your AT Senior Citizen ID card. If you are unable to, visit an AT Customer Service Centre, and we will load the concession while you are there. Remember to bring your AT HOP card and AT Senior Citizen ID card.
  5. Submit the form.

Apply for AT Senior Citizen ID card

Who can get an AT Senior Citizen ID card

  • To be eligible for an AT Senior Citizen ID card you must hold a permanent residency visa or New Zealand citizenship.
  • You also need to be a permanent Auckland resident and aged 65 years or over.
  • This card is only available to senior citizens who are not eligible for the SuperGold card (ie, senior citizens who do not receive NZ Superannuation or the Veterans pension).

Who does not qualify

  • If you are eligible for a SuperGold card you are not eligible to apply for an AT Senior Citizen ID card, however all existing AT Senior Citizen ID cards are still valid.

How to apply

  • Cost of the card is $7.00, and this covers the administration and production costs of the card.
  • You can obtain an AT Senior Citizen ID card application form by contacting us on 09 366 6400.
  • Once your application has been received, your ID card will arrive in the mail in approximately ten working days (depending on demand).

Lost or stolen AT senior citizen ID card

  • If you lose your card, or it is stolen, please write to: c/- Total Mobility Team, Auckland Transport, Private Bag 92-250, Auckland 1142, and inform us of the loss, giving your name, address, phone number, date of birth and payment of $7.00 for a new card (cheques made payable to 'Auckland Transport').
  • If your previous card was issued before December 2000, you will also need to send in a new photo.

Getting a SuperGold concession on a cash fare

From 1 July 2016, you cannot get a SuperGold concession on a cash fare. You have to pay the full adult fare. This includes travel before 9am weekdays and on excluded services.