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Auckland Transport

AT Park for business AT Park for business

Use AT Park to manage business parking costs and multiple users in one account.

If your staff need to use on-street paid parking, they can be set up on a company AT Park account. This consolidates all your on-street paid parking costs into one place and you no longer need to reimburse staff for parking costs.


Create account


Create and set up your account on the AT website before your staff download the app to their phones.

Once staff mobile numbers have been set up on the company account they can download the app without needing to register.

To set up an account you will need

  • A company email address.
  • A valid credit or debit card.
  • A mobile phone number and vehicle registration. This could be a phone number of the business owner/manager and one of the vehicles in your fleet.

Create account

  1. Log in or create MyAT account for your business
  2. Once logged in to MyAT, click on AT Park and continue to register for AT Park
  3. In the AT Park website portal you can add and update staff mobile numbers and licence plate numbers of all vehicles that will be used.

Add users

You can add and edit staff mobile phone numbers so they can use the business AT Park account for business parking. We recommend removing the phone numbers of people that leave the business.

If staff have installed the AT Park app to their phone before their number has been added to your business account, they will need to uninstall the app and re-install it.

Add mobile phone

  1. Log in to your MyAT account 
  2. Click on ‘AT Park’ to see options
  3. Click ‘Manage account’ to go to the AT Park portal
  4. From the menu select 'Motorist'
  5. Click ‘Add’
  6. Enter mobile number
  7. Select parking reminders (you can also manage vehicle use, further instructions below)
  8. Click ‘Save’
  9. Once staff mobile phone numbers are entered, ask your staff member to download the AT Park app from the App Store or Google Play store.
  10. When they open the app, they need to enter the mobile phone number.
  11. A verification code will be sent to their phone, which they need to enter in to the app.
  12. Once this is verified, they can use the app to pay for parking.

Vehicles

You can add licence plate numbers of all vehicles that will be used by the business.

Add vehicle

  1. Log in to your MyAT account 
  2. Click on ‘AT Park’ to see options
  3. Click ‘Manage account’ to go to the AT Park portal
  4. From the menu select 'Vehicles'
  5. Click ‘Add’
  6. Enter licence plate number
  7. Click ‘Save'

Export vehicle list

You can export a list of vehicles from your account.

  1. Log in to your MyAT account 
  2. Click on ‘AT Park’ to see options
  3. Click ‘Manage account’ to go to the AT Park portal
  4. From the menu select 'Vehicles'
  5. Click on the desired export option: Export to excel, or Export to PDF

Define days & times motorists can use AT Park

The default Access Control Restriction allows each motorist to see and select from any of the loaded vehicles. If you want to restrict this, you need to apply the Access Control filters.

You can edit the ‘Access Control Restriction’ settings for each motorist so that motorists have selected days and times they can use AT Park for each vehicle in your fleet.

When Access Control filters are applied and a motorist tries to select a vehicle they don't have permission to use, they will see an error message on their phone. The error message will read: “An error has occurred. Parking failed. Parking not allowed at this time.”

Apply Access Control Restrictions

Please note that changing these user settings can only be done when there are no vehicles with a live parking session, so these changes may need to be managed outside of your normal business hours.

  1. Log in to your MyAT account 
  2. Click on ‘AT Park’ to see options
  3. Click ‘Manage account’ to go to the AT Park portal
  4. From the menu select 'Motorist'
  5. Click ‘Edit’ next to the mobile number you want to manage
  6. From the ‘Vehicle registration’ list, select a vehicle you want to apply restrictions to
  7. Select times access is available for each day, or stop the use of a vehicle for a whole day of the week
  8. Repeat steps for each motorist and vehicle you want to define access to

Payment 

Payment is by credit or debit card loaded in your AT Park account. Parking fees are charged at the time of use, to the credit card loaded in your AT Park account.

We do not have an invoicing option for payment.


Transactions and invoices

Go to our AT Park user help for instructions to view transactions and download tax invoices.


More AT Park user help

To learn more about using the AT Park app and managing your account, go to AT Park user help.