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Auckland Transport

AT Park for business AT Park for business

Consolidate and manage your business parking costs

If your staff need to use on-street paid parking, they can be set up on a company AT Park account. This consolidates all your on-street paid parking costs into one place and you no longer need to reimburse staff for parking costs.

Create account

Create and set up your account on the AT website before your staff download the app to their phones.

Once staff mobile numbers have been set up on the company account they can download the app without needing to register.

To set up an account you will need

  • A company email address.
  • A valid credit or debit card.
  • A mobile phone number and vehicle registration. This could be a phone number of the business owner/manager and one of the vehicles in your fleet.

Create account

  1. Log in or create MyAT account for your business
  2. Once logged in to MyAT, click on AT Park and continue to register for AT Park
  3. In the AT Park website portal you can add and update staff mobile numbers and licence plate numbers of all vehicles that will be used.

Add users

You can add and edit staff mobile phone numbers so they can use the business AT Park account for business parking. We recommend removing the phone numbers of people that leave the business.

If staff have installed the AT Park app to their phone before their number has been added to your business account, they will need to uninstall the app and re-install it.

Add mobile phone

  1. Log in to your MyAT account > Select AT Park > Select Manage account.
  2. Click on Add mobile phone.
  3. Once staff mobile phone numbers are entered, ask your staff member to download the AT Park app from the App Store or Google Play store.
  4. When they open the app, they need to enter the mobile phone number.
  5. A verification code will be sent to their phone, which they need to enter into the app.
  6. Once this is verified they are able to start using the app to pay for parking.

Vehicles

You can add licence plate numbers of all vehicles that will be used by the business.

Add vehicle

  1. Log in to your MyAT account > Select AT Park > Select Manage account.
  2. Click on Add vehicle.
  3. Click ‘Save’

Export vehicle list

You can export a list of vehicles from your account.

  1. Log in to your MyAT account > Select AT Park > Select Manage account.
  2. Click on View vehicles.
  3. Click on the desired export option (CSV, Excel, XML, PDF).

Define days & times motorists can use AT Park

The default Access Control Restriction allows each motorist to see and select from any of the loaded vehicles. If you want to restrict this, you need to apply the Access Control filters.

You can edit the ‘Access Control Restriction’ settings for each motorist so that motorists have selected days and times they can use AT Park for each vehicle in your fleet.

When Access Control filters are applied and a motorist tries to select a vehicle they don't have permission to use, they will see an error message on their phone. The error message will read: “An error has occurred. Parking failed. Parking not allowed at this time.”

Apply Access Control Restrictions

Please note that changing these user settings can only be done when there are no vehicles with a live parking session, so these changes may need to be managed outside of your normal business hours.

  1. Log in to your MyAT account > Select AT Park > Select Manage account.
  2. Select ‘View mobile phones’.
  3. Select the mobile number you want to edit.
  4. From the ‘Vehicle registration’ drop down list, select a vehicle you want to apply restricted access to.
  5. To stop the use of a vehicle for a whole day of the week, tick the box for the day/s.
  6. Repeat steps for each motorist and vehicle you want to define access to.

Payment 

Payment is by credit or debit card loaded in your AT Park account. Parking fees are charged at the time of use, to the credit card loaded in your AT Park account.

We do not have an invoicing option for payment.

Transactions

You can view transactions via the app and account, and download tax invoices via your account.

To learn more, read AT Park help.