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Auckland Transport

Parking strategy Parking strategy

Our parking strategy sets out our approach to the management of car parking in Auckland (both on-street and off-street), and explains how parking management can deliver on wider transport objectives.

In June and July of 2014, AT carried out public consultation on the Auckland Parking Discussion Document. This public feedback has informed the development of the AT parking strategy.

Published 19 March 2015.
Approved by the AT Board May 2015.

Parking strategy document

Parking strategy policies

About the parking strategy


Parking is an integral part of the public transport and road network. Most vehicular journeys involve parking at both the start and end of each trip and the decision to drive, particularly for commuting purposes, influences public transport patronage and congestion on the road network.

The AT parking strategy has been developed to provide the strategic direction for the management and supply of parking in Auckland. The recommended guiding principles and policies have taken into consideration the issues raised in over 5,500 submissions, discussions, and in numerous workshops.

separate submissions report setting out key issues and responses complements this strategy. The AT parking strategy sets out the objectives and policies relating to AT’s management and supply of parking across Auckland.

The policies cover:

  • The management of on-street and off-street parking.
  • Parking on residential streets, including a continuum of parking management interventions.
  • Parking on arterial roads, including consideration for town centres.
  • Parking permits and coupons including technology improvements.
  • Comprehensive Parking Management Plans (CPMP) that set out criteria for consideration.
  • Parking policies for non-centre locations, including the application of travel demand management plans.
  • Motorcycle, electric vehicle and car-share parking policies.
  • Event management.
  • Technology for parking management.
  • Park and ride provision and pricing.

Policies set out in this strategy will provide the overarching framework to guide customised responses to parking supply and management that will reflect local characteristics. This will ensure a consistent and integrated approach across Auckland.

The availability and cost of car parking can influence decisions on the transport mode used, congestion, travel time and, potentially, the choice of destination.

AT plays a central role in the management of parking in Auckland and is responsible for:

  • On-street parking across Auckland,
  • AT-controlled off-street surface car parks, including Park and Ride facilities,
  • AT-controlled car park buildings.

Depending on demand, on-street parking may be unrestricted, subject to time or use restrictions, or priced. Parking is sometimes not allowed on certain streets to assist with traffic flow or safety, public transport or cycling priority, or to give more space for pedestrians.

Off-street parking is provided in a number of surface car parking facilities and some multi-storey car parking buildings. Depending on demand, surface off-street car parking may be unrestricted, subject to time limits or priced. Parking in buildings is usually priced and may provide a mix of lease and casual parking.

AT provides and manages Park and Ride facilities at public transport interchanges along the rapid and frequent transit network, and at some ferry terminals. Park and Ride facilities located at the right locations can effectively increase public transport patronage, provide decongestion benefits and improve accessibility for commuters who are not served by frequent public transport feeder services.

Parking enforcement is undertaken by AT across the city to ensure compliance with parking restrictions and fair and equitable access for customers.

Purpose and development


The purpose of this strategy is to provide the guiding principles and policies for the management and supply of on-street and AT-controlled off-street parking in Auckland. This strategy enables the application of a consistent approach across the city and contributes to the achievement of AT’s strategic themes and Auckland Plan outcomes.

This strategy includes the objectives that AT seeks to deliver and outlines the direction and policies relating to the management and supply of parking.

Parking supply is determined by a number of matters, including statutory planning rules that govern the provision of parking in new developments.

The Proposed Auckland Unitary Plan (PAUP) proposes a number of changes to the rules governing parking provision, including the introduction of maximum parking limits in larger centres and tighter controls on the provision of new off-street parking buildings. The PAUP provisions have been taken into consideration in the development of this strategy.

Development of the strategy

In May 2014, AT released a Parking Discussion Document for public consultation. The discussion document set out key parking issues in Auckland, suggested approaches to address these issues and sought community feedback to guide the development of this Parking Strategy. As part of the consultation process, AT also held 22 workshops with local boards, industry groups, business associations and the Auckland Council.

5,500 submissions were received, and the feedback from the submissions has been taken into consideration in the final development of this Parking Strategy. A submissions report has been prepared outlining the key issues raised from the consultation process and the recommended responses.

Objectives for managing parking

Below are AT’s objectives for the management and supply of parking in Auckland. Under each objective are the policies that contribute to that objective.

1. Prioritise the safe and efficient movement of people, services and goods on the road network.

  • Policy 1A: Application of Parking Restrictions.
  • Policy 1B: Parking Intervention Triggers – On-Street.
  • Policy 1C: Demand Responsive Priced Parking – On-Street.
  • Policy 4A: Parking on Arterial Roads.
  • Policy 6A: Criteria for the development of CPMPs.
  • Policy 8A: Parking Enforcement.
  • Policy 10A: Events.

2. Facilitate a transformational shift to public transport.

  • Policy 1C: Demand Responsive Priced Parking – On-Street.
  • Policy 2B: Demand Responsive Priced Parking – Off-Street.
  • Policy 4A: Parking on Arterial Roads.
  • Policy 7A: Non-centre Employment Locations.
  • Policy 12A: Park and Ride Programme.

3. Provide an outstanding customer experience at AT operated on and off-street facilities.

  • Policy 1A: Application of Parking Restrictions.
  • Policy 1B: Parking Intervention Triggers – On-Street.
  • Policy 2A: Parking Intervention Triggers – Off-Street.
  • Policy 5C: Technology for Parking Permits and Coupons.
  • Policy 9A: Motorcycle Parking, Electric Vehicles and Car Share.
  • Policy 11A: Technology.

4. Support the economic development of the Auckland City Centre, metropolitan
and town centres.

  • Policy 1B: Parking Intervention Triggers – On-Street.
  • Policy 2B: Demand Responsive Priced Parking – Off-Street.
  • Policy 2C: Off-Street Parking Investment Criteria.
  • Policy 6A: Criteria for the Development of CPMPs.

5. Support place-making, amenity and good urban design outcomes.

  • Policy 3A: Resident Street Intervention Approach.
  • Policy 3B: Residential parking schemes.
  • Policy 3C: Narrow Residential Streets.
  • Policy 4A: Parking on Arterial Roads.
  • Policy 6A: Criteria for the Development of CPMPs.

6. Ensure a fiscally responsible approach to providing, managing and pricing parking facilities and that benefits cover costs.

  • Policy 1C: Demand Responsive Priced Parking – On-Street.
  • Policy 2B: Demand Responsive Priced Parking – Off-Street.
  • Policy 2C: Off-Street Parking Investment Criteria.
  • Policy 2D: Divestment in Off-Street Parking.
  • Policy 5A: Parking Permits.
  • Policy 5B: Parking Coupons.
  • Policy 13A: Pricing on AT-controlled Park and Ride Facilities.

Public transport

The Auckland Plan has set a number of challenging targets for public transport. It recognises that the ability of Auckland’s transport system to meet the future growth in travel demand will depend on further investment in the public transport system to improve its capacity and services. This includes investment such as the introduction of electric trains, the development of the City Rail Link and redesigning the bus services into frequent routes. These improvements and other initiatives such as bus priorities and the integrated fare system will help make public transport more competitive to driving the car for peak commuter travel.

The primary role of parking in the context of public transport is to support the use and improvement of the public transport system, particularly the Rapid Transit Network catchments for travel to the city centre and metropolitan centres. The management of parking in these key locations can reduce demand for single occupant car travel for commuting and encourage the use public transport and other alternatives. In addition, the provision of Park and Ride on the periphery of Auckland can effectively extend the market catchments for public transport. Both approaches contribute to decongestion on Auckland’s road network’s by intercepting commuter trips that otherwise would have been made by car.

AT will continue to make improvements to the public transport network to facilitate the public transformation.

Strategic direction of parking

The strategic direction for the parking strategy is set out in the Auckland Plan (AP), the proposed Auckland Unitary Plan (PAUP), the Regional Public Transport Plan (RPTP) and AT’s Strategic Themes.

The Auckland Plan sets out the 30-year spatial framework for the growth and development of Auckland to become the world’s most liveable city. Over that period Auckland is expected to grow by around one million people. The Plan sets a number of targets that Auckland Council wants to achieve, including increased public transport mode share, reduced greenhouse gas emissions, improved accessibility, lower congestion, and travel time savings. Under the Plan parking supply and pricing should:

  • facilitate safe and efficient access to land use activities,
  • reduce car travel to contribute to reduced energy consumption and climate change mitigation,
  • support development and economic activity in centres,
  • reduce dependence on car travel,
  • support the transformation of the public transport system,
  • enhance walkability, especially in metropolitan and town centres, by careful consideration of the location, design and management of parking facilities.

The Proposed Auckland Unitary Plan (PAUP) is Auckland Council’s main regulatory instrument to deliver the Auckland Plan priorities. Once operative (expected by 2016), the PAUP will provide the planning rulebook for managing and developing land use.

The PAUP controls on-site parking provision relating to new development as well as for stand-alone car parking facilities. It seeks to:

  • Maintain the use of parking maximum controls with no minimum requirement in the city centre and extend the use of maximum parking controls (with no parking minimums) to other key centres. This approach allows a developer to provide parking on-site up to a maximum limit. These provisions are expected to manage the oversupply of parking associated with new developments, encourage better use of valuable land in town centres, reduce development costs and support the use of public transport.
  • Provide for developments where parking is the main activity and may be available for public use (non-accessory parking) as a non-complying activity (for long-term parking in the city centre and city centre fringe parking area) or a discretionary activity (for short-term parking and for long-term parking outside of the City Centre and City Centre Fringe Parking area). This means that any new additional parking buildings will be subject to Council approval and assessed on the individual merits of the proposal against the provisions of the Unitary Plan.
  • Provide for Park and Ride facilities as a restricted discretionary activity, meaning that resource consent will be required for the activity (unless the site is designated) and assessed based on a limited set of considerations.

The Regional Public Transport Plan (RPTP) sets out the public transport services that AT proposes to provide and the public transport policies that will be applied to those services. The RPTP includes policies on the future provision of Park and Ride facilities to support the public transport network, and includes a set of criteria to guide investment decisions including:

  • Complete a Park and Ride implementation programme that clarifies the role of Park and Ride within the public transport network and sets clear priorities for future investment, funding and pricing.
  • Extend the public transport customer base and encourage public transport patronage.
  • Locate Park and Ride facilities to intercept commuter trips in areas where Park and Ride demand is high.
  • Focus Park and Ride on outer areas where public transport services are limited or to serve areas that are beyond the walk-up catchment of the rapid and frequent service network.
  • Avoid Park and Ride facilities in metropolitan and town centres, except as a transition to other uses.
  • Introduce charges for Park and Ride to manage demand where appropriate.

AT’s Strategic Themes set out AT’s key strategic priorities. It defines and clarifies the dominant strategic themes critical to prioritising Auckland Transport’s activities. The themes are:

  • Prioritise rapid, high frequency public transport.
  • Transform and elevate customer focus and experience.
  • Build network optimisation and resilience.
  • Ensure a sustainable funding model.
  • Implement accelerated, adaptive and innovative solutions.

Legislative Framework -Under the Local Government (Auckland Council) Act 2009, AT is responsible for all parking within the road reserve and Auckland Council is responsible for off-street parking.

In December 2014, the Auckland Council Governing Body delegated to AT its responsibilities, duties and powers relating to the management and control of off-street parking facilities owned by the Auckland Council, including all regulatory and enforcement powers related to that function.

Community engagement

A clear process for on-going community engagement and consultation was one of the key areas raised during public consultation of the Parking Discussion Document.

AT recognises the importance of engagement and consultation when considering changes to parking management schemes and the necessity to gain an understanding of different local circumstances. AT is committed to developing solutions that respond to local issues and to avoid a “one size fits all” approach. The following consultation procedures will be undertaken by AT:

Minor Changes: For minor changes to parking management (involving changes on one street or a limited number of streets in a specific location, such as changes to a time restriction or the introduction of a loading zone), AT will:

  • provide an initial local board briefing,
  • send letters to affected stakeholders (usually directly affected properties, but also relevant business and ratepayer groups, and disability groups) with an outline of the effects, diagram and map of affected area, and link to the AT Consultation webpage. Hard copies will be available on request,
  • consult over a two week period,
  • collate responses, consider changes and re-consult if required,
  • seek approval from AT Traffic Control Committee.

More significant changes: For more significant changes to parking management (e.g. larger projects that may involve changes to parking restrictions across a whole town centre, residential or business area, or changes to arterial roads), AT will, in addition to the steps outlined above:

  • Meet the local board and business or resident groups prior to any proposal being developed to develop terms of reference,
  • Communicate with local boards and affected local groups throughout the process.

AT will provide consultation material that is appropriate to the scale and complexity of the parking project. This may include public newspaper advertisements and notices, letters to affected stakeholders, public meetings, informational signs, and other materials as required.

AT will seek advice from the local board about the best way to report the project back to the community. This may include the establishment of an advisory group of potentially affected parties and local board representatives as required, for the duration of the implementation.

AT will ensure that any major alterations from the consultation process are discussed further with affected parties. The final approval is made by the AT Traffic Control Committee at fortnightly meetings. The final proposal is uploaded to the consultation page for people to view.