In the past couple of weeks we have become aware of isolated issues where some customer’s online card top-ups have not worked.

Some customers have received an error message when trying to top-up but then the transaction appears to have gone through.  Please note that the money from these transactions has not been received by Auckland Transport and will not be charged to your credit card.  It may be that the amount is “on hold” with your bank which the bank will then release back to you.  This can take between 7 – 10 days depending on who you bank with.

If you have an issue or a query you can contact us, on ph 09 366 4467, Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm and we will assist in resolving this. Please be aware our call waiting times might be a bit longer than usual.

We are working hard with our technology suppliers to fix the problem and are aiming to have it rectified as quickly as possible. We apologise for any inconvenience this may have caused you.

Auckland Transport

School buses to Gulf Harbour School

  • 019 : Whangaparaoa College to Gulf Harbour School
    Departs: 8.22am
    Operator: Bayes Coachlines
    Serving: Gulf Harbour School
    Route: Whangaparaoa College, Delshaw, Stanmore Bay, Whangaparaoa, Shakespeare, Gulf Harbour Dr, Range Court, Gulf Harbour School (approx 8.50am)
    Notes: Last updated 13 July 2015

School buses from Gulf Harbour School

  • 019 : Gulf Harbour School to Whangaparaoa College
    Departs: 3.05pm
    Operator: Bayes Coachlines
    Serving: Gulf Harbour School
    Route: Gulf Harbour School, Range Court, Gulf Harbour Dr, Shakespeare, Whangaparaoa, Stanmore Bay, Delshaw to Whangaparaoa College (approx 3.25pm)
    Notes: Last updated 13 July 2015