First look at Stage 2 of the Glen Innes to Tāmaki Drive Shared Path
Over the last five months of 2020 we've worked really hard to get Section 2 of the Glen Innes to Tāmaki Drive Shared Path ready for main construction this year.
Watch the side-by-side video below:
We’ve been busy over the last few months establishing the two site compounds at Tahapa Reserve East and near the Meadowbank Pony Club. We’ve also made great progress making the most of Kiwirail’s Block of Lines (BoL) to work alongside the railway over the Christmas/New Year period.
At the rail bridge site, near Tahapa Reserve East, the focus was to carry out some ‘big lifts’ for the construction of the main bridge, establish the construction platforms and accessways on the northern side of the railway tracks. This included setting up a temporary pedestrian footbridge for our workers, allowing the construction team to get back and forth over the tracks during normal train operations.
We also took the opportunity during the BoL to install a boundary fence between the valley and railway, that otherwise would have been scheduled for weekends or nights during the year.
Connecting to Section 1
During January and most of February, the team has been upgrading the St Johns Road/St Heliers Bay Road/Kohimarama Road intersection, making it safer and easier for people to connect between Sections 1 and 2.
We carried out most of the work during the school holidays when there was less traffic. The most disruptive work is now finished and thank you for your understanding and patience.
Connecting to Section 3
Where the pathway neighbours the Meadowbank Train Station and Purewa Road/Ōrākei Basin we made use of the BoL to get the area ready around Meadowbank Station for building the path by setting up a safe and clear workspace.
Further along at the connection to the Ōrākei Basin Boardwalk, we worked with a local developer who was taking a break over this time, and we were able to complete a section of the new shared path. This included installing ducting for lighting, construction of the concrete shared path, future seating areas with anti-graffiti coating, and a new accessway to a Watercare pump station.
The progress made over Christmas/New Year has set the team up well for 2021. We will continue to maximise the opportunities KiwiRail's Block of Lines give us, of which there will be several between now and Queens Birthday weekend.
Gully and rail bridges
Both the rail and gully bridges will start to take shape over the next few months, with the first beams being installed on the rail bridge during February through to May. We will also start to install the precast edge panels. The gully bridge is under construction now, and we will be piling and installing the main bridge footings, ready for the pouring of the concrete deck in late May.
Pourewa Valley boardwalk
The Pourewa Valley boardwalk (650 metres long) will be one of the longest and most complicated sections for us to build as it is hard for us to work in this part of the valley. We have finished the the access tracks and enabling works so we can start piling in early March. Once the piling is finished, we can start on the framing for the boardwalk. The framing will be built at our main site compound before being brought down to the boardwalk.
Tahapa Reserve East and West
With works happening on the rail bridge, we have also started works at both Tahapa Reserve East and West. We hope to finish the concrete path connecting both reserves in April. We are also remediating a historical slip at Tahapa Reserve East and once this is complete, we will start on the boardwalks.
Meadowbank Pony Club
Most of the enabling works have been completed in this section of the project (St Johns Road to the site compound, adjacent to the gully bridge), and this is now used as a key access road for the project. There will be a number of small vehicles coming and going, and trucks delivering materials over the next few months.
Balustrade prototypes (left: Pourewa Valley boardwalk, right: Rail bridge balustrade).
There was a lot of interest in the balustrades on Section 3 of the path across the boardwalk so we know that people who live in the area or spend time in the area value the look and feel of the ‘finished product’. We had a sample made for what the balustrade on this section of the path will look like which you can see below.
The balustrades will be 1.2 metres high, except on bridges and a short section of boardwalk in Tahapa Reserve East where they will be 1.4 metres high. The increase in height for bridges is due to the safety risk from cyclists potentially vaulting on bends and downhill sections. There are also safety standards we must adhere to for crossing electrified rail lines.
Planting and restoration are an important part of the project. Did you know that over 1,500 large privet trees alone have been removed in the Pourewa Valley, and will be replaced with native plantings.
We will be planting over five hectares with native shrubs and 368 specimen trees. Specimen trees include, but are not limited to Tōtara, Tītoki, Nīkau, Kohehe, Kānuka and Pōhutakawa. We will also be increasing the canopy cover in Pourewa Valley and Tahapa Reserve East. Tahapa Reserve East will be one of the first areas we start landscaping and planting works once the summer heat has cooled.
Section 2 - St Johns Road intersection upgrade
As part of Glen Innes to Tāmaki Drive Shared Path – Section 2 construction work, we are upgrading the St Johns Road, St Heliers Bay Road and Kohimarama Road intersection. This will make it safer and easier for people to connect between Sections 1 and 2. The work is being carried out in four stages, from 6 January through to February 2021. Stage one and stage two – work on the traffic islands and crossings is being done over the school holidays when traffic volumes are lower and there are no school children using the roads. Our work hours are Monday to Saturday, 7am to 7pm with the exception of road marking which will be carried out at night time to minimise disruption to traffic flow.
Works being undertaken during this time
Stage one (highlighted in green in the map)
Commences on 6 January until late January for two-three weeks, weather dependent.
We will be constructing a new raised speed table and traffic island, realigning the kerb, installing new streetlights, and upgrading the traffic signals.
All traffic movements will be maintained including safe alternative access for cyclists and pedestrians, however, the left turn slip lane from St Heliers Bay Road to St Johns Road will be temporarily closed.
Stage two (highlighted in blue in the map)
Commences after stage one in late January for one week, weather dependent.
Work is similar to Stage 1 which includes the construction of a new raised speed table, new alignment of the traffic island, new streetlights, and an upgrade of the traffic signals.
Again, all traffic, pedestrian and cyclist movements will remain however, the left turning slip lane into St Heliers Bay Road from Kohimarama Road be temporarily closed.
Stage three (highlighted in purple in the map)
Work will be carried out early to mid-February.
The works involve footpath widening near the Meadowbank Pony Club.
The final stage, includes general pavement reinstatement and footpath work which will have little impact on our neighbours.
For Stage 1, 2 and 3 works the type of machinery are five tonne excavators, rock breaker, roller, plate compactor and a concrete cutter. Some of this work would be noisy, for example the concrete breaking and cutting, however it would be intermittent. Whilst construction work will be disruptive, AT do what we can to minimise this, and thank you for your patience whilst we make this intersection safer.
If you have any urgent concerns during works, please contact:
Over the Christmas break our team will be working hard to make the most of the quietest time of year. We will be in the following locations Tahapa Reserve East, Meadowbank Station and Purewa Road by Ōrākei Basin.
Tahapa Reserve East
At Tahapa Reserve East we will be making the most of KiwiRail’s Block of Line (BoL) to work within the rail corridor. Works will be from Sunday 26 December to Sunday 10 January between 7am and 5pm. Work includes creating access tracks, piling and crane platforms on the northern side of the rail line, installing a temporary pedestrian crossing (for site staff only), installing permanent fencing, and placing the first crosshead for the main bridge structure. There will be a lot of heavy machinery in the reserve and we will be using a crane, excavators, compactors/rollers, elevated work platforms and a six-wheel truck for our works.
At Meadowbank Train Station we will again be taking advantage of the BoL to work in the rail corridor between 26 December and 10 January from 7am to 5pm. We will be working along the cliff to the east of the station to remove vegetation and excavate loose rock at the base and face of the rock batter. We will also install temporary safety fencing to keep both the public and our staff safe. To complete the work we will be using excavators, compactors/rollers and six-wheel trucks.
Purewa Road by Ōrākei Basin
From 26 December to 10 January, with a short break between 1 to 4 January we are working along Purewa Road in Meadowbank to make it safer for walkers and cyclists to access the Ōrākei Basin Boardwalk. Works will be from 7am to 6pm. Work includes constructing a new concrete path between the end of Purewa Road and the Ōrākei Basin boardwalk – Section 3. We will also be installing new service ducts for lighting and CCTV using excavators, compactors, rollers, six-wheel trucks, and there will be concrete trucks intermittently. Access will be maintained for pedestrians and cyclists, however, the bottom section of Purewa Road will remain closed to vehicles over this time.
Section 2 - What the team have been up to
Physical works have been underway for nearly four months, and good progress has been made, despite the COVID-19 lockdown and some very wet and windy weather. Since starting in August most of the vegetation clearance along the route is now complete and the site compounds and access tracks are being created before the main civil works take place.
Where the route neighbours the Meadowbank Pony Club we have been keeping busy. So far, the team has created a new, separate driveway to the Club so users and horses are kept safe from our works. Once this was complete, they were able to establish the temporary access road to get machinery, materials and workers on site. The access road is made of asphalt which will be better for the environment with less dust and will be quieter for our neighbours.
During Labour Weekend, the team was able to take advantage of KiwiRail’s Block of Line (BoL). A BoL is when KiwiRail and other construction crews are able to safely work in the rail corridor as passenger trains are not running. Over the long weekend the team began works on the preparation of the landing sites for the over-rail bridge by Tahapa Reserve East. This also included a temporary crossing to allow us to take machinery and materials onto the northern side of the railway. It’s also meant the team has been able to start piling for the bridge on the southern side of the tracks at the reserve.
Section 2 enabling works got underway in August with the construction partner, CLL Service and Solutions Ltd, starting with vegetation removal along the route. The full construction is for two years with an expected completion date of mid-2022.
We know many people are interested in the construction of the path including the timeline and how we will construct the different aspects of the path.
What construction during COVID-19 Alert Level 3 is like
Waka Kotahi and CLL Service and Solutions are continuing enabling works Section 2 of Glen Innes to Tāmaki Drive Shared Path.
Waka Kotahi has worked closely with its contractors and with Construction Health and Safety NZ (CHASNZ) to plan for work to continue under Level 3. The projects construction team has responded rapidly to the announcement and immediately put in place a project safety plan for Level 3.
Work at Level 3 will be different from our usual way of working. A range of measures are being put in place, including restricted access to the site, requirements for workers to maintain physical distancing, and the use of additional protective clothing.
The work site will comply with mandatory requirements under Level 3 which include:
daily briefing focused on COVID-19 hygiene awareness and safety measures;
use of PPE to follow COVID-19 hygiene protocols;
entering and leaving the workspace (contact tracing and record keeping);
waste disposal, equipment use and cleaning.
All office staff and those who are not physically required to be on site will work from home until further notice.
Please be assured that we are focused on ensuring the health and safety of our staff and the public during this time. We request that physical distancing requirements be respected. If you have any queries please contact the team via the project free phone 0800 822 422 or email at GI2T@nzta.govt.nz
Sod turned for Section 2 of the Glen Innes to Tāmaki Drive Shared Path
This morning Minister Phil Twyford and Associate Minster Julie Anne Genter, along with Auckland Mayor Phil Goff, marked the start of construction for Section 2 of the Glen Innes to Tāmaki Drive Shared Path by turning the first sod.
This is an important milestone and we are delighted that work is getting underway. At just under 3km in length, Section 2, which runs from St Johns Road to Ōrākei Basin, is the longest of the path’s four sections and is expected to be completed by mid-2022.
Photo: Robyn Elston - Senior Manager System Design Waka Kotahi, Clay Hawke - Ngāti Whātua Ōrākei, Associate Minister Julie Anne Genter, Mayor Phil Goff, Minister Phil Twyford, Councillor Desley Simpson.
The shared path will connect with and expand the Auckland Cycle Network, aligning with the long-term vision of Waka Kotahi, AT and Auckland Council to build world class infrastructure that promotes walking and cycling as safe and convenient transport choices.
Enabling work is scheduled to start in mid-August and will include preparing sites for construction, vegetation removal, and the formation of haul roads and site compounds. Vegetation removal, as part of our enabling works, is being timed to cause minimal disruption to our local fauna so will take place outside of bird breeding season.
Planting and restoration are an important part of the project. We have worked closely Auckland Council and mana whenua to develop our planting plans, and our pest plant and weed eradication will support the restoration efforts of local community groups and the Ōrākei Local Board.
Opportunity to find out more about the construction phase
We are working with our construction partner (CLL Service & Solutions Ltd) on pre-construction planning and will be able to share more information in the next few weeks.
We will be organising an open day for people to come along to meet the team and find out about the construction programme. In the meantime, we will continue to provide information on this webpage and via posted letter to those in the vicinity of the construction areas as well.
May COVID-19 update
Your questions answered about the design for Section 2 (St Johns Road to Ōrākei Basin)
The design for Section 2 has been finalised following feedback received in our 2018 consultation, lessons-learnt on Sections 1 and 3 and through the consenting process with Council. We learnt on Section 3 (Ōrākei Basin Boardwalk) that the community prefers a balustrade design that provides the best possible view of the surrounding area, and on Section 1 that closely spaced landings can give a bumpy ride for people on bikes.
In previous updates, we asked if there was anything people would like to know more about on Section 2. Many people were interested in aspects such as the positioning of the path and connections to it, as well as the landings (flat sections of the path) and other design aspects. We have included this information, and details about other design aspects below . This should give people good idea of how the shared path will look and where it will be positioned.
We expect to appoint a construction partner for Section 2 by the end of this month and will know more about the construction timeline (including any COVID-19 related impacts), construction methodology and staging once a construction partner is on board.
We had hoped to hold open days so you can meet the team in person and learn more about construction, but this will be dependent on the COVID-19 status, and will be held when safe to do so. In the meantime, we will continue to provide as much information as we can digitally.
Links to Glen Innes cycleways project
We have other good news about a complementary project, connecting the dots and expanding our cycling network. Work is set to get underway later this year on four new protected cycleways in the Glen Innes area. These cycleways will connect people to the Glen Innes train station, local destinations as well as the Glen Innes to Tamaki Drive Shared Path, giving people more options for getting around locally and reaching the city and waterfront.
April COVID-19 update
With the move to Alert Level 4, the project team are now based from their homes and work continues. While any work on location must pause, Auckland Transport and Waka Kotahi NZ Transport Agency are committed to ensuring that there is no interruption to planning work as infrastructure will play a critical role in the economic recovery of New Zealand.
On Section 2, the tender process closed on 12 March and tenders are now being evaluated. We expect to appoint a construction partner by the end of April/ early May and start work mid-year. However, physical construction will only commence when the Government reduces the COVID-19 Alert level and advices us that it is safe to proceed.
Our Resource Consent application for Section 4 has been lodged with Auckland Council and work on the design continues.
It is our priority to progress with planning and design despite existing circumstances, and whilst we acknowledge that there will be some factors outside of our control, we will do what we can to proceed with construction as soon as it is safe for us to do so.
More about what Section 2 (St Johns Road to Orakei Basin)
In our last newsletter, we asked if there is anything specific you would like to know or questions you have about the design or construction of Section 2. The key areas of interest were:
more detail on the positioning of the path and where people will be able to join it
the design of the landings and how comfortable these will be for people on bikes
construction staging and whether we would be able to open sections of the path progressively.
We will know more about construction once we have a construction partner on board but will be sharing information about the design, as well as responding to the questions you have raised, in our next update.
Construction funding is approved
We are pleased to announce Waka Kotahi NZ Transport Agency and Auckland Transport Boards have approved funding to complete the remaining sections of the Glen Innes to Tāmaki Drive Shared Path.
The shared path will connect with Auckland’s expanding cycle network and will become one of the city’s most scenic bike routes, not only popular with commuters but also providing local connections to shops and public transport.
Tāmaki Drive Cycle Route construction has started
Work has started on what will be an important connection into the city centre from the Glen Innes to Tāmaki Drive Shared Path. The upgrade to Tāmaki Drive (between Ngapipi Road and The Strand intersections) will deliver a two-way separated cycleway and improved pedestrian facilities. The project also improves flood protection by lifting the road.
The Tāmaki Drive Cycle Route will connect to the Quay Street cycleway enabling people to travel on separated cycling facilities all the way into the city centre. More people will use a bike when cycle paths are connected, so we are delighted to hear this great project is getting underway.
Image: Artist's impression of the Tāmaki Drive Cycle Route project.
Construction of Section 2 will not start later this year as originally anticipated. The delivery of Sections 2 and 4 are subject to funding approval by the funding partners for this project (AT and NZTA).
We anticipate that both the Auckland Transport (AT) and NZ Transport Agency (NZTA) boards will have made a decision before the end of the first quarter of 2020.
We will then advise all partners, stakeholders and the community of the decision. In the meantime, we are still working on the final design aspects, consenting and other statutory approvals for Section 2 of the path so that if funding is secured, construction can commence as soon as possible.
In parallel we are progressing Section 4 of the path, to get this section ready to apply for Resource Consents and get construction ready. If funding is approved, it is expected that construction of Section 2 will progress in the first half of 2020 subject to finalisation of statutory approvals and procurement.
The initial time frame for the four sections of the Glen Innes to Tamaki Shared Path project was 2015-2018. As work on the project has progressed there have been significantly more design and construction challenges, and therefore higher costs, than anticipated when the project was initially scoped in 2015.
We appreciate that the community is eager to see the path completed. The NZ Transport Agency and Auckland Transport are working closely together to progress the remaining sections of the path.
Orakei Basin Boardwalk is now finished
The NZ Transport Agency and Auckland Transport are delighted that work to widen and improve the Orakei Basin Boardwalk is now finished. The upgrade of the boardwalk forms Section 3 of the Glen Innes to Tamaki Drive Shared Path.
Transport Agency Director of Regional Relationships, Steve Mutton says that while the upgrade has taken longer than originally planned, the final result is a great one for the community and other users of the path.
“The path is now much wider and has lighting to make it safer at night as well as a surface that is great for walking and cycling."
The widening of the basin section began in 2017 and took longer than expected as the Transport Agency revisited the design for the balustrade in 2018 following community feedback on the initial design. The final result, which is a 1.2 metre balustrade in wood and metal with lighting under the handrail, provides a safe solution for people on bikes while being ‘see through’ and low enough for those using the path to enjoy the views.
Auckland Transport’s Portfolio Delivery Director – Strategic Programmes, Mieszko Iwaskow, says it is exciting to see the path being built as the demand for high quality walking and cycling connections around the city continues to grow.
“Cycling has increased by 8.9 per cent in the past year, compared to the previous 12 months. More and more people are choosing to ride bikes in Auckland. More safe and attractive infrastructure will give more people more transport choice.
“We are very pleased that this section of the shared path is now ready for more Aucklanders to enjoy.”
Starting at the intersection of St Johns Road and St Heliers Bay Road, Section 2 travels through Pourewa Valley, past Meadowbank Train Station to Ōrākei Basin. Read more about Section 2.
Upcoming changes to Section 2
There will be changes to the intersection at St Johns Road and St Heliers Bay Road to make it safer to travel between Sections 1 and 2.
The landings will be longer and more widely spaced than Section 1 to make the journey more pleasant.
The shared path will cross the KiwiRail and Watercare access roads located at the basin end of the path. This means that we will install a bollard to prevent unauthorised vehicles accessing the path, use markings and surface treatments to indicate the shared path and install signs to alert path users and maintenance people of each other’s presence. We are working through what the signage will look like but it is likely that it will include some sort of illumination when it is activated by vehicles crossing.
The path will be made of a mix of concrete bridges and boardwalks and a mix of post and wire fences, no fence or balustrades with handrails. Next to the rail corridor there will be some fencing to keep people off the train line.
The team is still working through the designs for the balustrades and we will make these public once they are finalised.
Section 3 of the path connects Section 2 to Section 4 and involves widening the Ōrākei Basin boardwalk to four and a half metres. Read more about Section 3.
The original wood balustrade can’t be relocated as too many of the planks were rotting. The wood is being re-purposed.
The new partially installed balustrade will be used on another project where it fits in better with the surrounding environment.
What is happening to the old balustrades
The original wood balustrade can’t be relocated as too many of the planks were rotting. The wood is being re-purposed. The new partially installed balustrade will be used on another project where it fits in better with the surrounding environment.
The timber decking
The Transport Agency and AT are glad that we can donate the wood for re-use in the community, including to Men’s Shed who will use it in community projects.
Image: Claudio from the project team and Men’s Shed team members – Paul, Bob and John.
Image: Section 3 viewed from the Meadowbank end.
Image: Section 3 new decking.
The route for Section 4 starts at Ōrākei Basin, near the Ōrākei Basin Village development, runs next to the Ōrākei Road Bridge and follows the eastern edge of Hobson Bay on a structure completely separate to Ngapipi Road. Read more about Section 4.
AT and NZTA have made a short-list of 3 route options for section 4, the last leg of the shared path (between Orakei Basin and Tamaki Drive). The options are now being taken forward for further investigation that will include geotechnical study and value engineering.
Feedback on section 1 of the shared path (the section between Merton and St Johns Roads) was open from 27 March until 4 April 2017. Thanks to everyone who provided feedback.
This morning, Mayor Phil Goff and Transport Minister Simon Bridges opened section 1 of Te Ara Ki Uta Ki Tai (the path of land and sea). Children from Stonefields School were among the first to ride and scooter on the path.
Get ready to ride! Section one is open to the public from midday Friday 9 December. Coast downhill from St Johns Road to Merton Road, then wind your way back for a coffee and a view of east Auckland.
Approaching the connection with St Johns Road.
Looking toward Glen Innes.
Greening the path.
The project team recently hosted members of the Orakei Local Board and Bike Auckland on a site tour of section one. The path is taking shape and is on track for a late October opening.
This earth ramp will reduce the gradient as the path climbs towards St Johns Road. This will be grassed and planted once the path is built.
The rippling in the path is where it levels out at regular intervals. This makes access for wheelchair users easier and will help reduce downhill speed.
The path is being built from the St Johns Road and Merton Road ends and will meet in the middle.
Work is underway to connect the walkway between Felton Mathew Ave and Apirana Ave with the Glen Innes to Tamaki Drive Shared Path.
We have had to divert an old unmarked stormwater pipe. This additional work has increased the time the walkway will be closed. We now expect it to be reopened in late June.
During the closure, Glen Innes station can be accessed from Merton Road and Apirana Ave.
The notification period for the consent applications for sections 2 and 3 has ended. A decision is expected in late July.
Walkway closed mid-May to mid-June
Work is underway to connect the walkway between Felton Mathew Ave and Apirana Ave with Glen Innes to Tamaki Drive Shared Path.
A raised concrete table will be built at the path junction, to keep speeds low and pedestrians safe.
During this time, Glen Innes Station can be accessed from Merton Road and Apirana Ave.
Map showing the closed walkway
Before continuing the path through Meadowbank and Orakei in late 2016, we have shared our path designs for the next phase with the community at 2 open days.
Thank you to everyone who came along to the open days.
The consent applications for sections 2 and 3 have been notified.
Section one is taking shape. The photos below show the route up and down the hill between Merton Road and St Johns Road.
A helicopter has delivered equipment to test ground conditions at locations within the Meadowbank section of the Glenn Innes to Tamaki Drive Shared Path route. This section (2) will begin construction in late 2016.
Image: Some areas of the route are difficult to access, so the helicopter has been used to transport testing equipment.
Image: A contractor attaches a longline and cargo hook to the helicopter.
Image: Looking along the path route from Kohimarama towards Meadowbank.
The start of construction of the Glen Innes to Tamaki Shared Path has been marked by a dawn blessing and sod-turning ceremony attended by the Minister of Transport and Mayor of Auckland.
Construction of section 1 begins on Thursday 22 October 2015. Section 1 should be completed in mid 2016 and the whole project is scheduled to be completed in late 2018.
Since feedback closed in December 2014, we have further developed the path route and design for section one (Merton Road to St Johns Road).
AT received 127 submissions, with a majority giving positive feedback on the project.
If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.
I’m ready to talk now.
You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.
What will I do for money?
There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.
I haven’t been beaten up, can Women’s Refuge still help me?
We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.
How much does it cost to stay?
Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.
How long can I stay in a safe house?
Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.
I don’t live with my partner, but he is abusing me. Can you still help me?
Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.
What happens if I haven't got any clothes or food?
Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.
Will other people be there?
Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.
How will I get my kids to school?
The advocates at your local refuge will help you work out transport for your children, or help with changing schools.
Can Women's Refuge help me if I stay in my own house?
Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.
I'm living in a rural area. Can you still help me?
Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.
Can Women's Refuge help around issues with children?
Yes. We can provide support and advocacy around matters to do with custody, access and care.
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The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.
If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.
Know abuser's schedule and safe times to leave.
Contact us for guidance or a safe place to stay for you and your children.
We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.
The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.
Make a safety plan with the guidance of a refuge advocate.
Get yourself a pre-paid phone; keep it charged and safe.
Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.
Keep a journal of all violent incidents, noting dates and events.
If you can, open your own bank account and try to save some money.
If you have pets you are worried about, consider them in your safety plan.
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if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;
if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;
if we are required or permitted by law to disclose the information; or
to another entity that carries on the business of operating this web application.
Storage and security
All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.
Third party service providers
This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.
Third party websites
This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.
Right to access and correct
You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Privacy Officer NCIWR PO Box 27-078 Marion Square Wellington 6141
To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.
Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.
If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website (www.womensrefuge.org.nz). If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit www.womensrefuge.org.nz safely.
Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.
If You’re In Immediate danger CALL 111 IMMEDIATELY
If you fear for your safety:
Run outside and head for where there are other people.
Ask someone to call 111
If you have children take them with you if you can