Skip to Main Content
Auckland Transport

Vision Zero for the greater good Vision Zero for the greater good

Auckland Transport (AT) is adopting the Safe System approach which targets all elements of road safety for all road users.

Sign up for our Vision Zero newsletter

Vision Zero, an ethics-based transport safety approach, was developed in Sweden in the late 1990s. It places responsibility on the people who design and operate the transport system to provide a safe system. This is a transport system that is built for human beings, that acknowledges that people make mistakes and human bodies are vulnerable to high-impact forces in the event of a crash. To protect people from forces that can cause traumatic injury we need to look at how the whole system works together to protect all those who use our roads.

Road Safety Business Improvement Review 2021

No death or serious injury is acceptable

A New Zealand where no one is killed or seriously injured in road crashes

Road to zero consultation document 2019

Reduce deaths and serious injuries by 60% on AT roads by 2027

ATAP 2018

A safe land transport system, free from death and serious injury

GPS 18/19-27/28

A safe transport network, free from death and serious injury

Auckland plan 2050

Programme status: Implementation 
Programme zone: Region-wide

Programme overview

Vision Zero for Tāmaki-Makaurau Auckland is an ambitious new transport safety vision that states that there will be no deaths or serious injuries on our transport system by 2050. 

The Safe System approach acknowledges that as people we all make mistakes; a mistake should not mean someone dies or is seriously injured on our roads. It’s also an approach that values everyone using the road, not just those in vehicles. It is about caring for more vulnerable road users like people walking or cycling, children and the elderly. Vision Zero is the international benchmark for transport safety.

map icon
Vision Zero Ethics


People shouldn't die or be seriously injured in transport journeys.

Vision Zero Responsibility


System designers are ultimately responsible for the safety level in the entire system - systems, design, maintenance and use. Everyone needs to show respect, good judgement and follow rules. If injury still occurs because of lack of knowledge, acceptance or ability, then system designers must take further action to prevent people being killed or seriously injured.

Vision Zero People Centered

People Centered

System designers must accpet that people make mistakes and people are vulnerable.

Vision Zero System Response

System response

We need to look at the whole system and develop combinations of solutions and all work together to ensure sage outcomes.

We want a transport system that prioritises safety, not a system that puts other measures ahead of human life. We will get you there safely, as efficiently as we can. This is a paradigm shift from thinking we will get you there quickly, as safely as we can. It is also a shift away from the conventional “costs versus benefit” used to decide how much money to spend on our road network, towards valuing the benefit of decreasing risk to our community using our transport network every day.

System designers like AT are ultimately responsible for the safety level in the entire system - systems, design, maintenance and use. Everyone needs to show respect, good judgement and follow the rules. If injury still occurs because of lack of knowledge, acceptance ability, then system designers must take further action to prevent people being killed or seriously injured.

Auckland’s Vision Zero programme is overseen by the Tāmaki-Makaurau Road Safety Governance Group, a partnership between various agencies Auckland Transport (AT), NZ Transport Agency (NZTA), NZ Police, Auckland Regional Public Health Service (ARPHS), Accident Compensation Corporation (ACC), Auckland Council (AC) and the Ministry of Transport (MoT).

CM Safe System

The Safe System

The Safe System approach says while we all have a responsibility to make good choices, we’re human and we make mistakes.

CM Treaty

Te Tiriti o Waitangi (The Treaty of Waitangi) and Vision Zero

The Tāmaki-Makaurau Road Safety Governance Group recognises our obligations under Te Tiriti o Waitangi.

CM Vision Zero In Action

Vision Zero in action

By 2050, we aim to eliminate deaths and serious injuries on the transport network in Auckland.

Reducing speed limits.jpg

Safe speeds programme

 Auckland Transport is working hard to bring down an unacceptably high rate of death and serious injuries on our roads to zero.

Mock Crash 294

Road safety

Improving road safety will help reduce the number of people killed or injured on our roads.

Maori responsiveness plan child macro.jpg

Te Ara Haepapa – The Journey

Paving the way for the future of Māori on our roads.

Programme updates

30 July 2020

Today, 30 July, marks one month since Auckland Transport (AT) introduced safer speeds on more than 600 roads across Auckland.

Read the media release.

20 July 2020

No one should expect to be injured or killed while travelling around our great city writes Bryan Sherritt – Auckland Transport’s executive general manager, safety.

Read his Vision Zero approach to safety

18 December 2019

Four more red light safety cameras are live at high-risk intersections in Auckland, following the first four installed in recent weeks. These new red light safety cameras will reduce dangerous driving and help save lives.

Read the media release: Eight more red light safety cameras to save lives.

25 October 2019

Erica Hinckson: Slower speeds are more than a safety issue

I have spent the past 15 years researching and advocating for the return to places that allow us as human beings to freely move, walk, cycle and scooter, in other words - the opportunity to live an active life without being constantly dependent on the car.

Read the full story (source - NZ Herald).

23 October 2019

Why WSP supports Auckland Transport’s Vision Zero goal

Working on road network management contracts Dr Fergus Tate, WSP Technical Director Transport, is acutely aware of the impact that serious and fatal crashes have on the community. Here he discusses why Vision Zero works.

Find out why WSP supports Vision Zero.

27 September 2019

Children injured on roads – why Starship supports Vision Zero

In New Zealand each year more than 300 children either die or are hospitalised with injuries suffered in motor vehicle crashes. Around 90 of these are young Aucklanders, many of which sustain permanent disability or tragically are killed. Unfortunately, this number is not decreasing significantly, even though we know how to prevent many, if not all, of these injuries.

Find out why Starship supports Vision Zero.

24 September 2019

Road to Zero: Auckland Transport’s submission to the Ministry of Transport

AT submits feedback to the Ministry of Transport (MoT) on its national draft road safety strategy consultation: Road to Zero (RTZ)

Read the summary and full submission.

11 September 2019

Accident Compensation Corporation (ACC) and Auckland Transport (AT) have joined forces to improve the safety of Aucklanders as we travel on our roads, trains, buses and ferries.

Read the media release: ACC invests $5m in Auckland Transport’s safety programmes.

3 September 2019

Auckland is now a Vision Zero region - under the Tāmaki-Makaurau Road Safety Governance Group's new safety strategy.

Read the media release: Vision Zero: A goal of no deaths or serious injuries on our transport network by 2050.

16 May 2018

Auckland Transport is proposing to invest $700 million in road safety initiatives to reduce death and serious injury on Auckland’s roads.

Read the media release: Auckland Transport investing in saving lives.

Vision Zero agency partners

For more information on this programme

Contact Auckland Transport

If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.

Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

If you, your business or your agency want to have The Shielded Site tab on your site we’ve made adding it very easy.

Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.

If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window

Internet Explorer

Open IE > click the Tools button > select Safety > and then click InPrivate Browsing

Mozilla Firefox

Open Firefox > click the menu button ☰ > and then click New Private Window

You should see a message in the new window saying that you are now browsing privately.

When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else