Query or pay parking fines and transit lane fines online. Estimated completion time: 5 minutes.
Enter details to pay or query your fine
Payments for tickets issued within the last 24 hours
Infringement details are normally transferred to our online and phone payment services within 24 hours of issue. If your ticket has been issued within the last 24 hours, you may need to wait before you can pay via the online and phone services.
28 days to pay the infringement
If you get a ticket, you have 28 days to pay the fine. If you don't, you'll receive a reminder notice. If no payment is received after a further 28 days, the overdue fine will be lodged with a debt-collection agency for recovery.
Fines that remain unpaid after recovery efforts will be lodged with the Ministry of Justice, who may take action and also impose a fee on top of the fine. Find out more about the infringement notice process.
Query this fine
If you'd like your infringement notice reviewed, it can be done in the following ways:
- fill out the fields above to go through to the query your fine online form.
- download, print and complete the infringement query form (PDF 88KB) and send it to us
- write a letter to Auckland Transport Parking Review and send it to us. Your letter should include a copy (not the original) of any supporting documentation you have, eg proof that your car has a current Evidence of Vehicle Inspection. Please include all the following details: ticket number, vehicle registration number, your full name, date of birth, address and a contact telephone number.
To have your infringement notice transferred to another person (eg because they bought your vehicle before it was ticketed), download and print the PDF version of the infringement query form (PDF 88KB) along with the transfer liability form (PDF 64KB). Complete both forms and send them to us.
Please also enclose any documentation that will support the facts you are presenting, eg a copy of a NZTA transfer receipt, notice of person selling/disposing of motor vehicle form, a sale agreement.
If you have received a formal reminder notice from Auckland Transport to pay a ticket and the expiry date of the reminder notice has passed, contact us to see if the fine has been lodged at Court. If it has, then AT cannot accept payment. You will need to contact the District Court to make payment.
The infringement notice process is set out in various statutes (Transport Act 1962 and the Summary Proceedings Act 1957). These detail the way in which infringement notices may be served, and the administrative process relating to that ticket.
Visit www.fines.govt.nz for more information on the fines process.
Please allow 10 working days to receive notification from an infringement adjudicator, outlining the outcome of our review. If the final due date for payment falls prior to this 10-day period, please contact the AT Call Centre on 355-3553 to advise of the situation and the urgency required in dealing with your request. Please don't hesitate to contact us if you require any further information or have other urgent questions.