Auckland Transport

Pay or query a fine

Query or pay parking fines and transit lane fines online. Estimated completion time: 5 minutes.

Enter details to pay or query your fine


Payments for tickets issued within the last 24 hours

Infringement details are normally transferred to our online services within 24 hours of issue. If your ticket has been issued within the last 24 hours, you may need to wait before you can pay via online services.

28 days to pay the infringement

If you get a ticket, you have 28 days to pay the fine. If you don't, you'll receive a reminder notice. If no payment is received after a further 28 days, the overdue fine will be lodged with a debt-collection agency for recovery.

Fines that remain unpaid after recovery efforts will be lodged with the Ministry of Justice, who may take action and also impose a fee on top of the fine. Find out more about the infringement notice process.

Query this fine

If you'd like your infringement notice reviewed, it can be done in the following ways:

  • fill out the fields above to go through to the query your fine online form. 
  • download, print and complete the infringement query form (PDF 88KB) and send it to us
  • write a letter and send it to us: Auckland Transport Parking Review, Private Bag 92260, Auckland 1142. Your letter should include a copy (not the original) of any supporting documentation you have, eg proof that your car has a current evidence of vehicle inspection. Please include all the following details: ticket number, vehicle registration number, your full name, date of birth, address and a contact telephone number.

Transfer liability

To have your infringement notice transferred to another person (eg because they bought your vehicle before it was ticketed), you'll need to provide a statutory declaration, supporting evidence and details of the fine.

Find out how to transfer liability for a fine.

Reminder notices

If you have received a formal reminder notice from Auckland Transport to pay a ticket and the expiry date of the reminder notice has passed, contact us to see if the fine has been lodged at Court. If it has, then AT cannot accept payment. You will need to contact the District Court to make payment.

Infringement notice process

The infringement notice process is set out in various statutes (Transport Act 1962 and the Summary Proceedings Act 1957). These detail the way in which infringement notices may be served, and the administrative process relating to that ticket.

Visit for more information on the fines process.

Review process

Please allow 10 working days to receive notification from an infringement adjudicator, outlining the outcome of our review. If the final due date for payment falls prior to this 10-day period, please contact the AT Call Centre on 09 355 3553 to advise of the situation and the urgency required in dealing with your request. Please don't hesitate to contact us if you require any further information or have other urgent questions.

Find out about the review guidelines used by our infringement adjudicators