Public transport infringements Public transport infringements
Auckland Transport (AT) is authorised to issue infringement notices if you do not pay your public transport fare.
You need a valid ticket to travel on our buses, trains and ferries.
Under the Land Transport Act 1998 (opens in a new tab), our Transport Officers have powers to direct you to provide proof you have paid your correct fare.
Transport Officers can issue a $150 infringement notice for:
- travelling without a valid ticket
- not tagging on with your AT HOP card
- misusing a concession
- not tagging on with a contactless payment method.
Transport Officers have the authority to tell you to not board or to get off a service.
If you refuse to follow an officer's directions, you might have to appear in court or face a fine of up to $1000. The punishment depends on what rule you refuse to follow.
Passengers travelling for free must also provide proof if asked by a Transport Officer. For example, children aged 5 to 15 travelling for free in the weekend when they tag on and off with a valid AT HOP card.
How to avoid public transport infringements
Pay using a contactless payment method.
If you need to buy a ticket or top up your AT HOP card at the station, arrive with enough time before your service is due.
You can also set up an auto top-up on your AT HOP card so you always have enough funds to pay your fare.
You must always tag on with your AT HOP card or contactless method before you board the train or ferry, or as you board the bus. You must also tag off when you exit.