Customer service centres Customer service centres

 

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Public transport and AT HOP enquiries

Albany Park and Ride

Location:

Northern Busway, corner of Elliot Rose Avenue and Cornerstone Drive, Albany

Hours
Monday to Friday 6:30am to 7pm
Weekends and public holidays Closed

Waitematā Station (Britomart)

Location:

Ground floor, Waitematā Station Transport Centre, 8 to 10 Queen Street, Auckland CBD

Hours
Monday to Friday 6:30am to 8pm
Saturday 8am to 7pm
Sunday and public holidays 8am to 6pm
 

Constellation Park and Ride

Location:

Northern Busway, 62 Parkway Drive, Mairangi Bay 

Regular hours
Monday to Friday 6:30am to 7pm
Saturday and public holidays 8:30am to 5pm
Sunday  Closed

Downtown Ferry Terminal

Location:

Pier 1, 99 Quay Street, Auckland CBD

Hours
Monday to Friday  6:30am to 7pm 
Weekends and public holidays 9am to 5:30pm

Manukau Bus Station

Location:

16 Putney Way, corner of Davies Avenue and Putney Way, Manukau 

Hours
Monday to Friday 6:30am to 7pm
Saturday 8:30am to 5pm
Sunday and public holidays Closed

New Lynn Interchange

Location:

2 Clark Street, New Lynn 

Hours
Monday to Friday 6:30am to 7pm
Weekends and public holidays
8:30am to 5pm

Newmarket Train Station

Location:

48 Remuera Road (opposite Nuffield Street) 

Hours
Monday to Friday 6:30am to 7pm
Weekends and public holidays
8:30am to 5pm
 

Panmure Train Station

Location:

Panmure Station, Ellerslie-Panmure Highway 

Hours
Monday to Friday 6:30am to 7pm
Saturday 8:30am to 5pm
Sunday and public holidays Closed

Papakura Train Station

Location:

Platform 3, Railway Street West, Papakura

Hours
Monday to Friday 6:30am to 7pm
Saturday
8:30am to 5pm
Sunday and public holidays Closed

Puhinui Train Station 

Hours
Monday to Friday 6:30am to 7pm
Weekends and public holidays 8:30am to 5pm

Smales Farm Busway Station

Location:

Northern Busway, Smales Farm, 150 Shakespeare Road, Takapuna

Hours
Monday to Friday 6:30am to 7pm
Weekends and public holidays Closed

Waiheke Library

Location:

Hours
Monday to Friday 9am to 6pm
Saturday and Sunday 10.30am to 4pm
Public holidays Closed
Buy AT HOP card, card top ups and concessions only
 

Warkworth Library

Location:

Hours
Monday to Friday 8:30am to 5pm
Saturday 9am to 3pm
Sunday 10am to 3pm
Public holidays Closed
Buy AT HOP card, card top ups and concessions only
 

 

 

Parking, road and general enquiries

Auckland CBD

Location:

Central City Library, 44 - 46 Lorne Street, Auckland CBD

Hours
Monday - Friday 9am to 8pm
Saturday - Sunday 10am to 5pm
Public holidays Closed

West Auckland

Location:

Waitakere Central Library 3 Ratanui Steet, Henderson.

Hours
Monday - Friday 9am to 5:30pm
Saturday - Sunday 10am to 4pm
Public holidays Closed

South Auckland

Location:

Manukau Library, 3 Osterley Way, Manukau.

Hours
Monday to Friday 9am to 5pm
Saturday - Sunday 10am to 4pm
Public holidays Closed

North Shore

Location:

Takapuna Library, 9 The Strand, Takapuna.

Hours
Monday - Friday 9am to 5:30pm
Saturday - Sunday  9.30am to 4.30pm
Public holidays Closed