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Customer service centres for public transport and AT HOP enquiries

Albany Park and Ride

Location:

Northern Busway, corner of Elliot Rose Ave and Cornerstone Drive, Albany

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED CLOSED CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday Closed
Sunday and public holidays Closed
COVID Alert Level 3 & 4 Closed

Botany Library

Location:

Botany Town Centre

What:

Concession loading - SuperGold, Secondary and Tertiary, AT HOP enquiries, journey planning 

Hours
Wednesday 12:30pm to 2pm
(Due to unforeseen circumstances, the pop-up service has been postponed until further notice. We apologise for any inconvenience this may have caused.)

Britomart

Location:

Ground floor Britomart Transport Centre, 8 to 10 Queen St, Auckland CBD

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
8:00am to 6:00pm 8:00am to 6:00pm 8:00am to 6:00pm 8:00am to 6:00pm

Hours
Monday to Friday 6:30am to 8pm
Saturday 8am to 7pm
Sunday and public holidays 8am to 6pm

Constellation Park and Ride

Location:

Northern Busway, 62 Parkway Drive, Mairangi Bay

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED CLOSED CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday 8am to 4:30pm
Sunday and public holiday Closed

Downtown Ferry Terminal

Location:

Pier 1, 99 Quay Street, Auckland CBD

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm

Hours
Monday to Friday 6:30am to 7pm
Saturday, Sunday and public holidays 9:00am to 5:30pm

Manukau Bus Station

Location:

16 Putney Way, corner of Davies Ave and Putney Way, Manukau

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED 9:00am to 5:30pm CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday 9am to 5:30pm
Sunday and public holidays Closed

New Lynn Interchange

Location:

2 Clark St, New Lynn

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm

Hours
Monday to Friday 6:30am to 7pm
Saturday, Sunday and public holidays
9am to 5:30pm

Newmarket Train Station

Location:

48 Remuera Rd (opposite Nuffield St)

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm

Hours
Monday to Friday 6:30am to 7pm
Saturday, Sunday and public holidays
9am to 5:30pm

Panmure Train Station

Location:

Panmure Station, Ellerslie-Panmure Highway

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED CLOSED CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday 8am to 4:30pm
Sunday and public holidays Closed

Papakura Train Station

Location:

Platform 3, Railway Street West, Papakura

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED CLOSED CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday
8am to 4:30pm
Sunday and public holidays Closed

Puhinui Train Station

Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm 9:00am to 5:30pm

Hours
Monday to Friday 6:30am to 7pm
Saturday, Sunday and public holidays 9am to 5:30pm

Smales Farm Busway Station

Location:

Northern Busway, Smales Farm, 150 Shakespeare Road, Takapuna

 
Easter operating hours
Good Friday
(15 April 2022)
Saturday
(16 April 2022)
Easter Sunday
(17 April 2022)
Easter Monday
(18 April 2022)
CLOSED CLOSED CLOSED CLOSED

Hours
Monday to Friday 6:30am to 7pm
Saturday, Sunday and public holidays Closed

Warkworth Customer Service Centre

Location:

Hours
Monday to Friday 8:30am to 4:30pm
Saturday, Sunday and public holidays Closed

Note: Limited AT Hop services available.

Service centres for parking, road and general enquiries

Auckland CBD

Location:

Bledisloe House, 24 Wellesley Street, Auckland CBD

Hours
Monday - Friday 8:30am to 4:30pm
Saturday, Sunday and public holidays Closed

West Auckland

Location:

6 Henderson Valley Road, Henderson.

Hours
Monday - Friday 8:30am to 4:30pm
Saturday, Sunday and public holidays Closed

South Auckland

Location:

Ground floor, Kotuku House, 4 Osterley Way, Manukau.

Hours
Monday to Friday 8:30am to 4:30pm
Saturday, Sunday and public holidays Closed

North Shore

Location:

9 The Strand, Takapuna.

Hours
Monday - Friday 9am to 5:30pm
Saturday, Sunday and public holidays Closed