Customer service centres Customer service centres
On this page
- Customer service centres (CSCs) for public transport and AT HOP enquiries
- Service centres for parking, road and general enquiries
Customer service centres for public transport and AT HOP enquiries
Albany Park and Ride
Location:
Northern Busway, corner of Elliot Rose Avenue and Cornerstone Drive, Albany
Hours | |
---|---|
Monday to Friday | 6:30am to 7:00pm |
Saturday | Closed |
Sunday and public holidays | Closed |
COVID Alert Level 3 & 4 | Closed |
Botany Library
Location:
Botany Town Centre
Services:
Concession loading (SuperGold, Secondary, and Tertiary), AT HOP enquiries, journey planning
Hours |
|
---|---|
Wednesday | 12:30pm to 2pm (Due to unforeseen circumstances, the pop-up service has been postponed until further notice. We apologise for any inconvenience this may have caused.) |
Britomart
Location:
Ground floor Britomart Transport Centre, 8 to 10 Queen Street, Auckland CBD
Hours |
|
---|---|
Monday to Friday | 6:30am to 8pm |
Saturday | 8am to 7pm |
Sunday and public holidays | 8am to 6pm |
Constellation Park and Ride
Location:
Northern Busway, 62 Parkway Drive, Mairangi Bay
Regular hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday | 8am to 4:30pm |
Sunday | Closed |
Public holidays | 8am to 4:30pm |
Downtown Ferry Terminal
Location:
Pier 1, 99 Quay Street, Auckland CBD
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday, Sunday and public holidays | 9:00am to 5:30pm |
Manukau Bus Station
Location:
16 Putney Way, corner of Davies Avenue and Putney Way, Manukau
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday | 9am to 5:30pm |
Sunday and public holidays | Closed |
New Lynn Interchange
Location:
2 Clark Street, New Lynn
Hours | |
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday, Sunday and public holidays |
9am to 5:30pm |
Newmarket Train Station
Location:
48 Remuera Road (opposite Nuffield Street)
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday, Sunday and public holidays |
9am to 5:30pm |
Panmure Train Station
Location:
Panmure Station, Ellerslie-Panmure Highway
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday | 8am to 4:30pm |
Sunday and public holidays | Closed |
Papakura Train Station
Location:
Platform 3, Railway Street West, Papakura
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday |
8am to 4:30pm |
Sunday and public holidays | Closed |
Puhinui Train Station
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday, Sunday and public holidays | 9am to 5:30pm |
Smales Farm Busway Station
Location:
Northern Busway, Smales Farm, 150 Shakespeare Road, Takapuna
Hours |
|
---|---|
Monday to Friday | 6:30am to 7pm |
Saturday, Sunday and public holidays | Closed |
Warkworth Customer Service Centre
Location:
Hours |
|
---|---|
Monday to Friday | 8:30am to 4:30pm |
Saturday, Sunday and public holidays | Closed |
Note: Limited AT Hop services available.
Service centres for parking, road and general enquiries
Auckland CBD
Location:
Bledisloe House, 24 Wellesley Street, Auckland CBD
Hours | |
---|---|
Monday - Friday | 8:30am to 4:30pm |
Saturday, Sunday and public holidays | Closed |
West Auckland
Location:
6 Henderson Valley Road, Henderson.
Hours | |
---|---|
Monday - Friday | 8:30am to 4:30pm |
Saturday, Sunday and public holidays | Closed |
South Auckland
Location:
Ground floor, Kotuku House, 4 Osterley Way, Manukau.
Hours | |
---|---|
Monday to Friday | 8:30am to 4:30pm |
Saturday, Sunday and public holidays | Closed |
North Shore
Location:
9 The Strand, Takapuna.
Hours | |
---|---|
Monday - Friday | 9am to 5:30pm |
Saturday, Sunday and public holidays | Closed |