Customer service centres Customer service centres
On this page
- Customer service centres (CSCs) for public transport and AT HOP enquiries
- Service centres for parking, road and general enquiries
Customer service centres for public transport and AT HOP enquiries
Albany Park and Ride
Location:
Northern Busway, corner of Elliot Rose Ave and Cornerstone Drive, Albany
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | CLOSED | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday | Closed |
| Sunday and public holidays | Closed |
| COVID Alert Level 3 & 4 | Closed |
Botany Library
Location:
Botany Town Centre
What:
Concession loading - SuperGold, Secondary and Tertiary, AT HOP enquiries, journey planning
| Hours |
|
|---|---|
| Wednesday | 12:30pm to 2pm (Due to unforeseen circumstances, the pop-up service has been postponed until further notice. We apologise for any inconvenience this may have caused.) |
Britomart
Location:
Ground floor Britomart Transport Centre, 8 to 10 Queen St, Auckland CBD
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| 8:00am to 6:00pm | 8:00am to 6:00pm | 8:00am to 6:00pm | 8:00am to 6:00pm |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 8pm |
| Saturday | 8am to 7pm |
| Sunday and public holidays | 8am to 6pm |
Constellation Park and Ride
Location:
Northern Busway, 62 Parkway Drive, Mairangi Bay
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | CLOSED | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday | 8am to 4:30pm |
| Sunday and public holiday | Closed |
Downtown Ferry Terminal
Location:
Pier 1, 99 Quay Street, Auckland CBD
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays | 9:00am to 5:30pm |
Manukau Bus Station
Location:
16 Putney Way, corner of Davies Ave and Putney Way, Manukau
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | 9:00am to 5:30pm | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday | 9am to 5:30pm |
| Sunday and public holidays | Closed |
New Lynn Interchange
Location:
2 Clark St, New Lynn
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm |
| Hours | |
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays |
9am to 5:30pm |
Newmarket Train Station
Location:
48 Remuera Rd (opposite Nuffield St)
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays |
9am to 5:30pm |
Panmure Train Station
Location:
Panmure Station, Ellerslie-Panmure Highway
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | CLOSED | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday | 8am to 4:30pm |
| Sunday and public holidays | Closed |
Papakura Train Station
Location:
Platform 3, Railway Street West, Papakura
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | CLOSED | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday |
8am to 4:30pm |
| Sunday and public holidays | Closed |
Puhinui Train Station
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm | 9:00am to 5:30pm |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays | 9am to 5:30pm |
Smales Farm Busway Station
Location:
Northern Busway, Smales Farm, 150 Shakespeare Road, Takapuna
| Easter operating hours | |||
|---|---|---|---|
| Good Friday (15 April 2022) |
Saturday (16 April 2022) |
Easter Sunday (17 April 2022) |
Easter Monday (18 April 2022) |
| CLOSED | CLOSED | CLOSED | CLOSED |
| Hours |
|
|---|---|
| Monday to Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays | Closed |
Warkworth Customer Service Centre
Location:
| Hours |
|
|---|---|
| Monday to Friday | 8:30am to 4:30pm |
| Saturday, Sunday and public holidays | Closed |
Note: Limited AT Hop services available.
Service centres for parking, road and general enquiries
Auckland CBD
Location:
Bledisloe House, 24 Wellesley Street, Auckland CBD
| Hours | |
|---|---|
| Monday - Friday | 8:30am to 4:30pm |
| Saturday, Sunday and public holidays | Closed |
West Auckland
Location:
6 Henderson Valley Road, Henderson.
| Hours | |
|---|---|
| Monday - Friday | 8:30am to 4:30pm |
| Saturday, Sunday and public holidays | Closed |
South Auckland
Location:
Ground floor, Kotuku House, 4 Osterley Way, Manukau.
| Hours | |
|---|---|
| Monday to Friday | 8:30am to 4:30pm |
| Saturday, Sunday and public holidays | Closed |
North Shore
Location:
9 The Strand, Takapuna.
| Hours | |
|---|---|
| Monday - Friday | 9am to 5:30pm |
| Saturday, Sunday and public holidays | Closed |