Customer service centres Customer service centres
- Customer service centres for public transport and AT HOP enquiries
- Service centres for parking, road and general enquiries
Customer service centres for public transport and AT HOP enquiries
Britomart
Location:
Ground floor Britomart Transport Centre, 8 -10 Queen St, Auckland CBD.
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 9pm |
| Saturday | 8am to 8pm |
| Sunday and public holidays | 8am to 6pm |
Downtown Ferry Terminal
Location:
Pier 1, 99 Quay Street, Auckland CBD
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 7pm |
| Saturday | 7am to 6pm |
| Sunday and public holidays | 7am to 5pm |
Albany
Location:
Northern Busway, corner of Elliot Rose Ave and Cornerstone Drive, Albany.
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 7pm |
|
Open alternate Saturdays in 2020:
|
8am to 4:30pm |
|
All other Saturdays: |
Closed |
|
Sunday |
Closed |
| Public holidays (Except Christmas day and New Years day) |
Closed |
AUT City Campus
Location:
WA building, Hikuwai Plaza, Wellesley St East.
| Hours | |
|---|---|
| Monday - Friday | 8:30am to 5pm |
| Saturday, Sunday and public holidays | Closed |
| AUT semester breaks | Closed |
Botany
Location:
Town Centre Drive, corner of Te Irirangi Drive and Ti Rakau Drive (opposite bus stops).
| Hours |
|
|---|---|
| Monday - Friday | 7am to 6pm |
| Saturday | 8am to 4:30pm |
| Sunday and public holidays | Closed |
Constellation Park and Ride
Location:
Northern Busway, 62 Parkway Drive, Mairangi Bay.
| Hours | |
|---|---|
| Monday - Friday | 6:30am to 7pm |
| Saturday, Sunday and public holidays | Closed |
Manukau Bus Station
Location:
16 Putney Way, corner of Davies Ave and Putney Way, Manukau.
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 7pm |
| Saturday | 8am to 7pm |
| Sunday and public holidays | 9am to 6pm |
Manukau Train Station
Location:
57R Manukau Station Road, Manukau.
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 2:30pm |
| Saturday | Closed |
| Sunday and public holidays | Closed |
New Lynn Interchange
Location:
2 Clark St, New Lynn.
| Hours | |
|---|---|
| Monday - Friday | 6am to 8pm |
| Saturday | 7am to 8pm |
| Sunday and public holidays* | 8am to 7pm |
*Only the AT customer service centre located next to the elevators is open Sunday and public holidays.
Newmarket Train Station
Location:
48 Remuera Rd (opposite Nuffield St).
| Hours |
|
|---|---|
| Monday - Friday | 7am to 7pm |
| Saturday | 8am to 8pm |
| Sunday and public holidays | 8am to 6pm |
Panmure Train Station
Location:
Panmure Station, Ellerslie-Panmure Highway.
| Hours |
|
|---|---|
| Monday - Friday | 6:30am to 6:30pm |
| Saturday | 8am to 4pm |
| Sunday and public holidays |
Closed |
Papakura Train Station
Location:
Platform 3, Railway Street West, Papakura.
| Hours |
|
|---|---|
| Monday - Friday | 6am to 6:30pm |
| Saturday | 8am to 4pm |
| Sunday and public holidays | Closed |
Smales Farm
Location:
Northern Busway, Smales Farm, 150 Shakespeare Road, Takapuna.
| Hours | |
|---|---|
| Monday - Friday | 7am to 6pm |
|
Open alternate Saturdays in 2020:
|
8am to 4:30pm |
|
All other Saturdays: |
Closed |
| Sunday and public holidays | Closed |
Service centres for parking, road and general enquiries
Auckland CBD
Location:
Bledisloe House, 24 Wellesley Street, Auckland CBD.
| Hours | |
|---|---|
| Monday - Friday | 8am to 5pm |
| Saturday, Sunday and public holidays | Closed |
West Auckland
Location:
6 Henderson Valley Road, Henderson.
| Hours | |
|---|---|
| Monday - Friday | 8am to 5pm |
| Saturday, Sunday and public holidays | Closed |
South Auckland
Location:
Ground floor, Kotuku House, 4 Osterley Way, Manukau.
| Hours | |
|---|---|
| Monday, Tuesday, Thursday and Friday | 8:30am to 5pm |
| Wednesday | 8:30am to 4pm |
| Saturday, Sunday and public holidays | Closed |
North Shore
Location:
1 The Strand, Takapuna.
| Hours | |
|---|---|
| Monday - Friday | 8am to 5pm |
| Saturday, Sunday and public holidays | Closed |