Skip to Main Content
Auckland Transport

Route 4: Great North Road Route 4: Great North Road

Improvements for pedestrians, people on bikes and bus users are coming for the section of Great North Road between Crummer Road and Ponsonby Road.

We aim to deliver a safer, more appealing route for people on bikes while making bus journeys in peak times faster and more reliable.

This will predominantly be a route for people to cycle into the city from this area and further west. It will also allow more people to cycle into the city from this area and further west. It will also allow more people to access shops along Great North Road.

Project details

We developed a design for this route that paid particular attention to improving safety for people on bikes, and making bus journeys in peak times faster and more reliable. We asked for feedback the proposal to help us improve the designs and identify opportunity for improvement. Find out what has changed as the result of public feedback.

Key features

  • 1.6m-wide cycle lane, on-road for nearly the entire length of the route, on both sides of the road, inside the bus lane.
  • Cycle lane separated from the bus lane by a 0.4m-wide physical separator.
  • A small section of raised off-road shared path on the existing concrete berm heading towards Grey Lynn shops, between Coleridge Street and Crummer Road (due to lack of space on the road).
  • New large loading zone near Nixon Street to accommodate car transport vehicles.
  • Intersection enhancements to improve safety for people on bikes and pedestrians.
  • City-bound bus lane operating hours extended in morning peak from 7-9am to 7-10am.
  • West-bound bus lane operating hours extended in afternoon peak from 4-6pm to 4-7pm.
  • Bus lanes physically extended at all the intersections to reduce bus interaction with general traffic and reduce journey times.
  • Bus stop improvements (where space permits) to allow cyclists to navigate past the bus stops safely and without interruption - find out about the ‘floating' bus stop design.
  • A reduction from 14 to 10 bus stops along the route to improve bus stop spacing and efficiency of bus services. Out of 10 bus stops, three are floating bus stops and seven are in-line bus stops.
  • Narrowing of the central median to 1.7-2.2m along the length of the route.
  • On-street parking space loss and gain at various locations along the route, resulting in a net loss of 23 spaces (approximately 13% of the available parking).
  • Removal of one non-native, 3m high tree near Ariki Street to accommodate a relocated bus stop. A replacement tree will be planted elsewhere on the route.
  • Additional refuge island pedestrian crossings along Great North Road.

Changes to the Great North Rd/Bond St/Grosvenor St intersection

We have proposed improvements to the intersection of Great North Rd, Bond St, and Grosvenor St, including changes to pedestrian and cycle crossings, traffic lanes and lights, and parking.

Feedback on the proposed changes was open from 10 August to 3 September 2017.

Find out more about the changes.

Changes to on-street parking

We recognise the importance of on-street parking for businesses. We have taken care to minimise any parking removal required, however this project will result in a net loss of 23 spaces (approximately 13% of the available parking) along the length of the route.

This loss of parking is necessary to improve the safety of all road users, by increasing visibility of traffic exiting or entering side streets and driveways.

The percentage of available parking calculated is an approximation, as parking spaces are not individually marked and it is difficult to estimate specific numbers.

See the assessment plans for details of parking changes (PDF 5MB)

Bus stop changes

Bus stop changes along route 4 - Great North Road

To accommodate the proposed cycling improvements and to improve bus service efficiency along this part of Great North Road, we are making changes to some bus stops:


  • Remove existing bus stops #8111 and #8109, and replace with a new stop in the ‘floating’ bus stop design at 367-375 Great North Road (near Harcourt Street)
  • Remove existing bus stops #8107 and #8105, and replace with a new stop in the ‘floating’ bus stop design at 205-209 Great North Road (west to Turakaina Street)
  • Upgrade existing bus stop #8101 to the ‘floating’ bus stop design


  • Remove existing bus stop #8110
  • Remove existing bus stops #8106 and #8104 and replace with a new stop outside 204-234 Great North Road.

Floating bus stop design

The proposed bus stop layout known as a 'floating' bus stop consists of a bus stop ‘island’ for passengers to board from and exit onto. The cycle lane will continue interrupted behind the bus stop, reducing the potential for conflict between people on bikes, buses and passengers boarding/exiting buses.

See the scheme plans for details of the floating bus stop design (PDF 224KB)

Please refer to the bus stop map above for locations of the possible bus stop improvements.

Exclusions from this project

Intersection of Ponsonby Road, Great North Road and Karangahape Road

This intersection is under investigation and will be improved as part of the upcoming Karangahape Road improvements. This will ensure this intersection is safe and convenient for people on bikes, as well as pedestrians and motorists.

The route through Grey Lynn shops

The Grey Lynn shopping centre section of the cycling network is being treated as a separate project to this proposal. There are several factors to consider when designing a connection through this area and there is no easy solution. When investigating possible options we will carefully consider the needs of people and groups with an interest in this section of Great North Road (such as people on bikes, businesses, vehicle users and bus users).

This section will be considered for inclusion in our next programme of cycling projects (2019-2021), subject to funding.


The consultation period ran for five weeks, from 16 September to 21 October 2016. 171 individual people submitted feedback on this route, as well as four key stakeholder groups. This feedback helped us recognise and improve any issues that the community might have with the proposal.

We have compiled the feedback into common themes and written a report outlining the decisions made for each route.

Download the feedback and decisions report (PDF 1.1MB, 43 pages).

Feedback summary

AT has used your feedback to further develop the proposal for a cycling and bus priority route along Great North Road. The designs will be finalised in the coming months, but the key features will be:

  • Construction of a 1.6m wide on-road cycleway, in each direction along Great North Road, with a 0.4m wide physical separator between the cycleway and the bus lane. While the cycleway will run along the majority of the route, there will be a short section between Coleridge Street and Crummer Road where, due to space constraints, the cycleway will revert to a shared path.
  • Retention of the existing bus lanes on both sides of Great North Road.
  • Changes to the intersection layout at Great North Road / Bond Street / Grosvenor Street. We are investigating realigning the entry to Grosvenor Street, constructing a raised table across Grosvenor Street, and installing an additional pedestrian crossing on the east side of the intersection.
  • Installation of additional pedestrian refuge crossings along Great North Road.

What happens next

We are currently in the process of carrying out further work on the design. We will provide a detailed update in late 2018.

Previous barriers identified

There were a number of concerns raised for this proposed route in the previous consultation for the area, which the designs have made an effort to address.

Conflict with buses, feels unsafe/dangerous, protected cycleway required, Great North Road

This proposal provides separated cycle and bus facilities to avoid conflict with buses and improve safety for cyclists.

High foot traffic, Great North Road

A separated on-road facility is proposed for most of the route; a short section of shared path is proposed outside St Joseph's school, and the path will be wide enough to cater for both cyclists and pedestrians.

Inconsistent cycle path, Great North Road

The proposal connects to three proposed cycleway routes: the Surrey Cres to Garnet Rd project; the Greenways Route (connecting Cox's Bay Reserve to Great North Road); and the Karangahape Road street improvements project.

Parked vehicle hazard, Great North Road

The concerns raised about parked vehicles are negated by the separated cycleway design.

Side streets/vehicles turning, Great North Road

Cyclists will have priority over turning vehicles at the intersections. This will be highlighted via road markings.

Storm water drains are a hazard, Great North Road

We are aware that existing catch pits are a physical hazard to cyclists. To negate this, all the catch pits in this section of Great North Rd will be raised in order to lie level with the new surface and provided with cycle-friendly grates.

Dangerous intersection, poor visibility, Great North Road/Bond St intersection

The Great North Rd/Bond Street intersection will be improved to provide safer facilities for cyclists.

Safer crossing required, Great North Road/Bond St intersection

Signalised crossing facilities already provided at this intersection, however this intersection will be redesigned to improve cyclist/pedestrian facilities.

No cycle stop box, Great North Road/Bond St intersection

Cycle stop boxes will be provided at the Great North Rd/Bond St intersection.

Illegally parked trucks, Great North Rd/Scanlan St intersection

Illegal parking is an enforcement issue, and needs to be reported to AT Parking (call centre 09 355 3553) for enforcement.

Poor visibility, Great North Rd/Scanlan St intersection

Sight visibility requirements for pedestrians, cyclists and vehicles at all intersections will be assessed during the detail design stage of this project.

Conflict with buses, dangerous intersection, difficult right turns, green lights insufficient time for cyclists to clear, heavy traffic volume, safe crossing required, separated/protected cycleway required, Ponsonby Rd/K Rd/Newton Rd/Great North Rd

We will be working with the Karangahape Road Streetscape Improvement Project team to provide improved cycle/bus priority facilities at this intersection.

If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.

Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

If you, your business or your agency want to have The Shielded Site tab on your site we’ve made adding it very easy.

Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.

If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window

Internet Explorer

Open IE > click the Tools button > select Safety > and then click InPrivate Browsing

Mozilla Firefox

Open Firefox > click the menu button ☰ > and then click New Private Window

You should see a message in the new window saying that you are now browsing privately.

When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else