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Auckland Transport

Lost property

Auckland Transport does not hold lost property but the providers of public transport services do where possible.

If you have lost something on a bus, ferry or train please contact the operator and supply them with as many details as possible of the service you were using when you lost the item.

If you find lost property on a service, please hand it to a staff member on board as soon as possible.


Lost property on bus

If you have left something on a bus, you need to call the operator of the service that you were on directly (see contact details below). We strongly recommend having your bus ticket available when you call to help identify the bus you caught.

If you find lost property on a bus, please hand it to the driver as soon as possible.

Metrolink

City Depot, 1 Gaunt Street, Freemans Bay, 09 373 9100
Panmure Depot, 26 Morrin Road, Panmure, 09 574 6829
Onehunga Depot, 140 Neilson Street. Onehunga, 09 622 9800 
Roskill Depot, 22 Stoddard Road, Mt Roskill, 09 621 1330
Press option 2 for lost property

North Star

Shore Depot, 76 Diana Drive, Glenfield, 09 444 4408
Orewa Depot, 188 Centreway Road, Orewa, 09 426 5051
Press option 2 for lost property

GO WEST

Swanson Depot, 170-180 Swanson Road, Henderson, 09 822 5000
Press option 2 for lost property

Waka Pacific

Wiri Depot, 8 Norman Spencer Drive, Manukau City, 09 278 5195
Press option 2 for lost property

City LINK, Inner LINK, Outer LINK

Phone: (09) 373 9118 - Press option 2 for lost property

Ritchies Transport - Swanson Depot

(West Auckland Ritchies Transport services and the 130 and 131 services)
Phone: (09) 833 6053

Ritchies Transport - North Shore Depot

(North Shore Ritchies Transport services)
Phone: (09) 415 9138

Howick and Eastern

Phone: (09) 273 3660

Urban Express

Phone: (09) 620 5492

Birkenhead Transport

Phone: (09) 483 9119

Waiheke Bus Company

Phone: (09) 372 8823

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Lost property on train

If you have left something on a train, you will need to call Veolia Transdev, who operate the trains in the Auckland region.

Veolia Transdev

(09) 969 7777

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Lost property on ferry

If you find lost property on a ferry, please hand it to a crew member as soon as possible.

If you have left something on a ferry, please contact the ferry operator directly.

Fullers Group Limited
Phone: (09) 367 9111

360 Discovery
Phone: 09 307 8005

Pine Harbour
Phone: 09 536 4720

Belaire Ferries (West Harbour Ferry)
Phone: (09) 416 6344

SeaLink
Phone: (09) 300 5900