Wheelchair access on North Star, GO WEST and Metrolink services
To confirm wheelchair access for a specific trip on any North Star, GO WEST or Metrolink service call 09 373 9100. For after hours emergencies phone 09 309 6269.
Lost property on buses
If you have left something on the SkyBus, 380 Airporter (operated by Go Bus), or the CityLink, InnerLink or OuterLink, please contact the operator directly. For all other services, please call us on 09 366 6400 and we will put you in touch with the appropriate bus operator you travelled with.
If you find lost property on a bus, please hand it to the driver as soon as possible.
- City Depot
Address: 1 Gaunt Street, Freemans Bay
Phone: 09 373 9100
- Panmure Depot
Address: 26 Morrin Road, Panmure
Phone: 09 574 6829
- Onehunga Depot
Address: 140 Neilson Street, Onehunga
Phone: 09 622 9800
- Roskill Depot
Address: 22 Stoddard Road, Mt Roskill
Phone: 09 621 1330 - Press option 2 for lost property
- Shore Depot
Address: 76 Diana Drive, Glenfield
Phone: 09 444 4408
- Orewa Depot
Address: 188 Centreway Road, Orewa
Phone: 09 426 5051 - Press option 2 for lost property
Address: 170-180 Swanson Road, Henderson
Phone: 09 822 5000 - Press option 2 for lost property
Phone: 09 373 9118 - Press option 2 for lost property
Ritchies Transport - Swanson Depot
Ritchies Transport - Albany Depot
Ritchies Murphys Transport Solutions - Takanini Depot
South Auckland Transport services
Address: 11 Heb Place, Takanini
Phone: 09 268 6620
Howick and Eastern
Phone: 09 273 3660
Fax: 09 273 3663
PO Box 58330
Waiheke Bus Company
Phone: 09 372 8823
Lost property on trains
If you have left something on a train, you will need to call Transdev, who operate the trains in the Auckland region.
If you find lost property on a train, please hand it to an on board staff member as soon as possible.
Tranz Scenic - Long distance trains
Phone: 0800 TRAINS (0800 872 467)
Reporting railway crossing emergencies
For level crossing emergencies (eg barrier arms, bells or lights at crossings not working correctly, blocked railway lines, damaged overhead wires), please call KiwiRail directly on 0800 808 400.
Lost property on ferries
If you have left something on a ferry, please contact the ferry operator directly.
If you find lost property on a ferry, please hand it to a crew member as soon as possible.