Skip to Main Content
Auckland Transport

Half Moon Bay Ferry Pier and Bus Interchange Half Moon Bay Ferry Pier and Bus Interchange

The Half Moon Bay ferry pier is an important, busy public transport hub. The new ferry pier has been built and was opened on 7 April 2017.

New facilities for bus operations will be built soon, creating an integrated bus and ferry transport centre in east Auckland.

Project status: Construction
Project zone: South-east

Project overview

Auckland Transport (AT), in partnership with the Howick Local Board and the NZ Transport Agency, constructed a new ferry pontoon and pier at the end of Ara-Tai to the southern side of the Sealink terminal at Half Moon Bay. 

New bus interchange area and bus stop facilities will be built on Ara-Tai, supporting better integration of ferry and bus services.


  • Ferry and bus services located in one area, providing easy transfers between bus and ferry.
  • Upgraded ferry-bus hub connecting residents of the south-east to Auckland CBD.
  • Passenger ferry services are separated from other marina users, improving passenger flows.
  • New ferry pontoon provides enhanced levels of comfort, weather protection, and ambience.

Cost and funding

The overall project budget was $5.9m, with funding contributions from Auckland Council, NZTA, and the Howick Local Board.


  • 2012 to 2013 - Feasibility study completed and preferred concept plan identified (first stage of longer-term plans).
  • 2014 to 2016 - Design and fabrication of marine pontoon and gangway. Resource consent process.
  • 2016 - Design and construction of main wharf.
  • April 2017 - Construction of the ferry pier complete. Pier open to ferry services.
  • May to December 2017 - Design of bus interchange area; consent process.
  • Mid-April 2018 - Construction work on bus interchange starts.

New ferry pier


The new pier is located at the end of Ara-Tai. Relocating the ferry services to the end of Ara-Tai now provides suitable safety and segregation between the existing passenger ferry services, vehicular ferry services and leisure boating activities. 

Technical advisors were commissioned to review the concept plan’s proposed location and the plan was also refined following input provided by a maritime engineering specialist and the Harbourmaster. 

Sealink operates the Waiheke Island car ferry from a site adjacent to the existing Auckland Transport/Fuller’s ferry operation.


HMB pier Mar 17 5

Image: The new ferry pier (photo credit: Reuben Somerford),

Similar in concept to the Hobsonville Point ferry terminal, the pontoon and gangway was built off-site and floated into place to align with the completion of the wharf.

The width of the wharf closely matches that of the existing Hobsonville Point wharf. The pontoon is constructed to international marine standards and follows the same principals as similar locations across Auckland Harbour. 

The floating pontoon is fixed to vertical piles which project out of the water and the pontoon floats up and down with the tide and is secured with moving runners. This allows the pontoon to absorb forces of the waves and creates a stable floating structure. 

This has the added benefit where the boats have a fixed height relative to the pontoon every time it is used and this makes the boats accessible almost all year round. The position of the pontoon is best suited to deal with the effects of tidal flows and the orientation of the canopy has been designed to mitigate wind and location conditions.

The AT project team worked closely with mana whenua on the pier design and the structure incorporates elements of local interest including items which reference mana whenua values.

The collaboration with mana whenua has also produced a number of outcomes in line with the Te Aranga Principles, including storm water management, sight-lines, connection to local landscape and features, and art integration.

Reasons for not fully enclosing the pier

  • The orientation of the ferry canopy has been designed to mitigate westerly winds and location conditions.
  • The design of the pier provides shelter from the prevailing wind and rain while maintaining the connection to the sea and the vista, without obstructing the views to the sea and Rangitoto Island.
  • If it was fully enclosed, it would create a wind tunnel effect, which would cause it to be windier and uncomfortable for passengers at the pier.
  • Additionally, in summer the semi-open design will help keep the pier cool and allow summer breezes to flow through easily.
  • Fully enclosing the facility would have also created echo with the public announcement systems.

Wharf dimensions and details

  • Wharf/walkway length: approx 96m, similar to the length of the old pier.
  • Wharf/walkway width: 5m. 
  • Pontoon length: 21m which allows it to be placed in the water at sufficient depth for the ferries at all times.
  • Pontoon width: 9.5m.
  • Pontoon height: 3m.
  • Gangway length: 24.5m.

New bus facilities

The new pier provides safer, more convenient connections between ferry services and existing bus services, and plays a pivotal role in supporting new bus services that form part of the new bus network for east Auckland.

The Half Moon Bay Ferry timetable has changed to improve reliability and to provide better connections to the new bus services. View the new timetables

  • The 734 bus service to Botany, via Highland Park and Botany Road, meeting every ferry sailing*.
  • All-day 735 service to Howick, meeting every ferry sailing*.
  • New trial bus service 714 from Bucklands Beach, meeting every ferry sailing (including last sailings on Fri and Sat nights).
  • For travel towards the City Centre by bus, passengers can catch the 712 from Bucklands Beach Rd, and transfer to trains for Britomart at Panmure Station.

*Timed to meet every ferry except last sailings on Friday and Saturday night.

To support better integration of services between ferries and buses, AT will build a new bus turn-around area and bus stop facilities on Ara-Tai Road, within a short walking distance (less than 100m) of the new ferry pier.

Bus interchange area

The design of the bus interchange area is now being fine-tuned by AT to comply with requirements for east Auckland new bus network.

Construction is expected to start around the middle of April 2018 and will take up to four months to complete (weather dependant). The hours of work will generally be 7am to 7pm, Monday to Saturday.

The new bus interchange area and bus stop facilities will support better integration of ferry and bus services.


  • Ferry and bus services located in one area, providing easy transfers between bus and ferry.
  • Upgraded ferry-bus hub connecting residents of the south-east to Auckland CBD.
  • Other features include pick up/drop off parks, a covered walkway between bus stops and the ferry terminal and a HOP card reload machine.

In addition to the improved amenity and convenience of having bus services close to the new pier, the new bus facilities will provide for much safer pedestrian connectivity between services, eliminating the need for pedestrians to cross vehicle routes or filter through traffic.

Proposed location and layout

Half Moon Bay Ferry Pier map v3.0_9Apr18

Proposed bus shelter design

Half Moon Bay bus shelter


19 car parking spots will be permanently removed on the south side of Ara-Tai to accommodate the bus interchange, bus stops and other facilities.

During construction, the contractor may need to temporarily cordon off additional car parking spots for construction activities. AT will return the temporarily cordoned off car parking spots for public parking once construction is complete.

There will be some noise due to construction and we will endeavour to keep this to a minimum. We apologise in advance for any inconvenience caused.

There will be a ‘drop and ride’ area and dedicated mobility ‘drop and ride’ spaces at the new facility.

Cycling facilities

AT plans to install cycle racks close to the new wharf.

Changes to moorings

AT anticipates some changes to the operational marine zone. Currently, studies show that a limited number of swing moorings may be relocated and owners of the affected moorings have been notified of the changes. Auckland Council has informed leaseholders about potential relocation.

Project background

There was strong demand for a modern ferry pier at the Half Moon Bay Marina.

Passenger ferries used to operate from a wharf leased from the Bucklands Beach Yacht Club. This lease was due for renewal in 2018 and AT took the opportunity to provide a new facility with increased services and future-proofing for anticipated growth in patronage.

A number of investigations to find the best possible public transport solutions for the Half Moon Bay area have been carried out since 2003, initially by the former Manukau City Council and the Auckland Regional Transport Authority, and from 2010, by AT.

We considered several options and refined these into the single preferred design – the concept plan. The concept plan was adopted in 2012 following an extended period of consultation with various local stakeholders including the Howick Local Board and mana whenua. The decision to build the new pier forms part of the concept plan.


Construction of the new pier took place in phases and included:

  • Piling work for the fixed wharf.
  • Floating and securing the pre-manufactured pontoon and gangway into place.
  • Land-based construction work on the bus stop and turn-around area.

Future developments

The new ferry pier is the first stage of a wider redevelopment plan for the Half Moon Bay marina area. Stage 1 was aimed at making immediate progress on a modern and safe ferry pier within the available funding. 

A wider developed concept plan for the marina area includes reclaiming land and creating a new ferry terminal building for AT passenger services.

For more information on this project

Contact Auckland Transport

If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.

Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

If you, your business or your agency want to have The Shielded Site tab on your site we’ve made adding it very easy.

Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.

If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window

Internet Explorer

Open IE > click the Tools button > select Safety > and then click InPrivate Browsing

Mozilla Firefox

Open Firefox > click the menu button ☰ > and then click New Private Window

You should see a message in the new window saying that you are now browsing privately.

When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else