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Auckland Transport

Route 2: Richmond Road

This route runs along Richmond Road from Surrey Crescent to Parawai Crescent through the West Lynn shopping centre. It will connect with Route 1 (Surrey Crescent to Garnet Road) and Route 3 (Greenways Route).

On this route, people on bikes will be separated from pedestrians and vehicles to create a safer, more enjoyable journey for all. It will be a convenient connection to the West Lynn shops, and also to the city via Route 1, Route 4 (Great North Road), and Karangahape Road.

We are aiming to slow traffic, provide better pedestrian amenity, and enhance the environment for locals and visitors to the West Lynn shopping centre.

We would like your feedback to help improve the design before we move to the next phase of the project.

Improvements will be completed by the end of 2018.

Project details

Updated detailed design plans

Following community consultation in late 2016, we have developed the detailed design plans to reflect the feedback we have received. There have been some changes to what is being constructed, particularly around safety at intersections and bus stops, and for people using the cycle lane.

The community feedback has helped us decide on the most suitable cycleway option and to finalise the design of this route.

We are proceeding with a kerbside cycle lane between Surrey Crescent and West Lynn shopping centre, and North of the town centre to Parawai Crescent will remain a traffic side cycleway.

Previous design plans

A new cycling facility

  • 1.5 - 1.8m-wide cycle lane, on-road for the majority of the route, on both sides of the road.
  • Cycle lane separated from vehicles by a 0.5m painted buffer.
  • Short sections of raised off-road cycle paths on the berm at the new roundabout intersection of Peel Street, Kingsley Street and Richmond Road.

Following public feedback, we will redesign the cycleway from a traffic-side cycleway to a kerb-side cycleway for the section of the route between Surrey Crescent and the West Lynn shopping centre.

This means the new cycleway will run inside the parked vehicle lane which will improve cyclist protection and have greater appeal for less-confident and vulnerable riders. It was not possible to apply this design north of the town centre without removing significant parking, so this section of the cycleway design will remain as proposed.

West Lynn shopping centre improvements

  • Gateway treatments (‘slow’ road markings with red surfacing) at the entrances to West Lynn shopping centre, and outside 252 Richmond Road.
  • Raised speed tables in 2 locations in West Lynn shopping centre, including raising the existing pedestrian crossing near Francis Street.
  • New high-friction surfacing or other appropriate treatment to improve vehicle slowing ability approaching the pedestrian crossing outside 271 Richmond Road (near Countdown).
  • New plantings in West Lynn shopping centre.
  • Reconfiguration of parking in the West Lynn shopping centre to cater for cycling facilities and maximise parking spaces, resulting in the net removal of 6 parking spaces (approximately 10-15% of available parking) in the town centre.
  • Minimal loss of on-street parking along the rest of the route (approximately 10 spaces).
  • Several bus stop relocations/extensions to accommodate cycle lanes, including in West Lynn shopping centre.

Intersection improvements

  • A new roundabout for the intersection of Peel Street, Kingsley Street and Richmond Road, to improve safety of all users and better manage traffic at this junction.
  • Intersection enhancements to improve safety for people on bikes.
  • Side street crossing improvements (pedestrian refuges, tactile pavers, widened/new footpaths).

Changes to on-street parking

AT has taken care to minimise any parking removal along the route, particularly in the West Lynn shopping centre. Where possible, we have relocated bus stops and reconfigured existing parking to retain as many on-street parking spaces as possible.

The rearrangement of parking in this area will result in a net loss of 16 spaces along the length of the route: 6 from the West Lynn shopping centre (approximately 10-15% of available parking), 3 from the fringe of the shopping area, and 7 from along the rest of the route to cater for cycle ramps and bus mergers.

The percentage of available parking calculated is an approximation, as parking spaces are not individually marked and it is difficult to estimate specific numbers.

We will seek to minimise on-street parking removal as much as possible.


Exclusions from this project

Richmond Road/Westmoreland Street intersection

This intersection is being developed as part of Route 3, which runs from this junction through Grey Lynn Park, down Grosvenor Street to Great North Road. Find out more about Route 3.


Feedback process


The consultation period ran for five weeks, from 16 September to 21 October 2016. 160 individual people submitted feedback on this route, as well as four key stakeholder groups. This feedback helped us recognise and improve any issues that the community might have with the proposal.

We have compiled the feedback into common themes and written a report outlining the decisions made for each route.

Download the feedback and decisions report for route 2 (PDF 830KB, 39 pages).

Feedback summary

AT has used your comments to help finalise the design of this route. As a result, we have decided to:

  • Redesign the cycleway from a traffic-side cycleway to a kerb-side cycleway for the section of the route between Surrey Crescent and the West Lynn shopping centre.

This means the new cycleway will run inside the parked vehicle lane which will improve cyclist protection and have greater appeal for less-confident and vulnerable riders. It was not possible to apply this design north of the town centre without removing significant parking, so this section of the cycleway design will remain as proposed.

We will also be investigating the following in the detailed design phase of the project:

  • Changes to parking restrictions to improve parking turnover near the shopping centre.
  • Bike parking opportunities in the shopping area, Countdown, and other popular locations.
  • Physical separation between cyclists and vehicles in the lead up to intersections.
  • An upgrade of the pedestrian refuge at 522 Richmond Road to a zebra crossing.
  • We will seek to minimise on-street parking removal as much as possible

There has been an overwhelming response in favour of using physical separation where possible and AT is delighted that the community shares its interest in creating high quality cycling infrastructure. As a result, we will be moving the cycle lane inside the parking lane wherever space allows. We will be investigating key locations for additional physical separation, predominately in sections where the cycle lane is directly adjacent to live traffic (i.e. where there is no parking protection).

What happens next

We expect to begin construction in May 2017, once the detailed designs are completed. We will update you once the completed designs are available.


Previous barriers identified

There were a number of concerns raised for this proposed route in the previous consultation for the area, which the designs have made an effort to address.

Dangerous intersection, Richmond Road/Surrey Cres

Improvements are proposed for this intersection that will include cycle lanes, kerb buildouts, cycle ramps, a new traffic island/pedestrian refuge, and tactile paving markers. This will improve safety at this intersection for all users.

Current cycle lanes inconsistent, separated/protected cycleway required, Richmond Road

A new, consistent cycleway is proposed on Richmond Road from Surrey Crescent to Parawai Crescent, separated from traffic, on-road for most of the route (occasionally becoming a shared path through some intersections to improve cyclist safety in these locations).

Driver behaviour, feel unsafe/dangerous (general), high traffic volume, high vehicle speed, Richmond Road

The currently proposed routes are selected based upon numerous factors which includes but not limited to:

  • Directness,
  • Strategic fit,
  • Safety,
  • Compliance to relevant guidelines,
  • Coherence,
  • Connectivity,
  • Streetscape opportunities,
  • Constructability.

In locations where potential conflicts between vulnerable users and motor vehicles are high such as high volume high speed environments, the designers have implemented mitigation measures such as:

  • Providing buffer zones between cyclists and parked vehicles to prevent dooring accidents,
  • Providing adequate sharing spaces between cyclists and pedestrians on shared paths,
  • Providing raised mountable kerbing between cyclists and vehicles along bends,
  • Positioning cyclists away from moving traffic where possible,
  • Improving crossing facilities to cater for safer crossing of intersection by pedestrians and cyclists,
  • Reshaping intersections to ensure corners to be less ambiguous.

In quieter streets where the environment can be converted into a cycle-friendly, low-speed area, the designers have implemented measures such as:

  • Speed calming treatments,
  • Landscaping to convey the neighbourhood settings of road corridor,
  • Special road markings and signage to emphasis presence of cyclists.

No space for cycle path, parked vehicle hazard, traffic Island hazards/pinch points, Richmond Road

Reallocation of road space is being proposed, including on-street parking removal where necessary, to ensure adequate space is available for all users.

Safe crossing required, Richmond Road

All existing crossing locations on Richmond Road between Surrey Crescent and Parawai Crescent will be audited to ensure the safety of their currently location as well as visibility provision.

Traffic controls required, Richmond Road

Necessary traffic control measures are proposed along Richmond Road between Surrey Crescent and Parawai Crescent, including 'stop' and 'give way' controls, and associated road markings and signage.

Blind corner, Richmond Road and Castle Road

As part of this proposal, there are improvements for this intersection including (but not limited to):

  • highlighting the presence of cyclists with a cycle lane and colour treatment (greening),
  • making the corner less ambiguous,
  • improving visibility of/from cyclists and traffic,
  • improve crossing safety for both pedestrians and people on bikes.

These proposed changes will improve safety at this intersection for all users.

Blind corner, dangerous crossing, Warnock Street and Richmond Road

As part of this proposal, there are improvements for this intersection including (but not limited to):

  • highlighting the presence of cyclists with a cycle lane and colour treatment (greening),
  • making the corner less ambiguous,
  • improving visibility of/from cyclists and traffic,
  • improve crossing safety for both pedestrians and people on bikes.

Also proposed is footpath widening and a pedestrian refuge (with tactile paving markers) to assist crossing here. These proposed changes will improve safety at this intersection for all users.

Dangerous intersection, Warnock Street and Richmond Road

This proposal includes kerb build-outs and footpath widening to narrow the mouth of Warnock Street at this intersection to better slow and control traffic turning into and out of this road, as well as an on-road separated cycle lane with green colour treatment to alert drivers to potential cyclists. In addition, between Warnock Street and Francis Street, there is a new speed table proposed to further slow traffic in this area. This should improve the safety of this intersection for all users.

Conflict with buses/stops, dangerous intersection, driver behaviour, narrow road, parked vehicle hazard, poor visibility, safe crossing required, separated/protected cycleway required , wide intersection, Peel Street, Richmond Street, Kingsley Street, Peel St/Richmond Rd/Kingsley St

This proposal includes the redesign of this intersection to a roundabout, including central traffic islands with pedestrian refuge allowance, tactile paving markers, footpath widening, shared paths and cycle lanes. This will be further developed in the detailed design phase to address any other existing operational issues, and cater for all users.

Busy section, feel unsafe/dangerous (general), high vehicle speed, Richmond Rd (West Lynn Shops)

The currently proposed routes are selected based upon numerous factors which includes but not limited to:

  • Directness,
  • Strategic fit,
  • Safety,
  • Compliance to relevant guidelines,
  • Coherence,
  • Connectivity,
  • Streetscape opportunities,
  • Constructability.

In locations where potential conflicts between vulnerable users and motor vehicles are high such as high volume high speed environments, the designers have implemented mitigation measures such as:

  • Providing buffer zones between cyclists and parked vehicles to prevent dooring accidents,
  • Providing adequate sharing spaces between cyclists and pedestrians on shared paths,
  • Providing raised mountable kerbing between cyclists and vehicles along bends,
  • Positioning cyclists away from moving traffic where possible,
  • Improving crossing facilities to cater for safer crossing of intersection by pedestrians and cyclists,
  • Reshaping intersections to ensure corners to be less ambiguous.

In quieter streets where the environment can be converted into a cycle friendly low speed area, the designers have implemented measures such as:

  • Speed calming treatments,
  • Landscaping to convey the neighbourhood settings of road corridor,
  • Special road markings and signage to emphasis presence of cyclists.

Need to convert to parallel parking, Richmond Road (West Lynn shops)

The proposed design has minimised the conflict between parking and cyclists by repositioning the existing angle parking location.

Dangerous/complex section, Richmond Rd (Parawai Cres to Regina St)

Multiple treatments are proposed for this section, including separated cycle facilities, a new speed table, relocated bus stops, realigned central island, and side street treatments to better control traffic coming out onto and turning in from Richmond Road.

Better access to park (both directions), safe crossing required, Richmond Rd/Westmoreland St West

A signalised crossing outside Huranui Reserve entrance is proposed as part of the Greenways Route (route 3) that will address these access and safety concerns.

Driver behaviour, feel unsafe/dangerous (general), high traffic volume, Richmond Rd/Westmoreland St West

The currently proposed routes are selected based upon numerous factors which includes but not limited to:

  • Directness,
  • Strategic fit,
  • Safety,
  • Compliance to relevant guidelines,
  • Coherence,
  • Connectivity,
  • Streetscape opportunities,
  • Constructability.

In locations where potential conflicts between vulnerable users and motor vehicles are high such as high volume high speed environments, the designers have implemented mitigation measures such as:

  • Providing buffer zones between cyclists and parked vehicles to prevent dooring accidents,
  • Providing adequate sharing spaces between cyclists and pedestrians on shared paths,
  • Providing raised mountable kerbing between cyclists and vehicles along bends,
  • Positioning cyclists away from moving traffic where possible,
  • Improving crossing facilities to cater for safer crossing of intersection by pedestrians and cyclists,
  • Reshaping intersections to ensure corners to be less ambiguous.

In quieter streets where the environment can be converted into a cycle friendly low speed area, the designers have implemented measures such as:

  • Speed calming treatments,
  • Landscaping to convey the neighbourhood settings of road corridor,
  • Special road markings and signage to emphasis presence of cyclists.

Parked vehicle hazard, narrow road, Richmond Rd/Westmoreland St West

Reallocation of road space is being proposed, including on-street parking removal where necessary, to ensure adequate space is available for all road users (as part of route 3: Greenways Route improvements).

Poor visibility, turning traffic/supermarket entrance, Richmond Rd/Westmoreland St West

As part of this proposal, there are improvements for this intersection including (but not limited to):

  • highlighting the presence of cyclists with a cycle lane and colour treatment (greening),
  • improving visibility of/from cyclists and traffic,
  • improving crossing safety for both pedestrians and people on bikes.

These proposed changes will improve safety at this intersection for all users (as part of route 3: Greenways Route improvements).

Dangerous intersection, Parawai Cres/Richmond Rd

As part of this proposal, there are improvements for this intersection including (but not limited to):

  • highlighting the presence of cyclists with a cycle lane and colour treatment (greening),
  • building out kerbs at intersection to make the corner tighter for slower turning speeds,
  • improving visibility of/from cyclists and traffic,
  • installing tactile paving markers to assist visually impaired pedestrians crossing at this location.

These proposed changes will improve safety at this intersection for all users.