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Auckland Transport

Corridor Access Requests

If you are planning to carry out any work or activity that affects the normal operation of the road, footpath or berm, you must submit a Corridor Access Request (CAR) before you start. CARs ensure that all work is done safely and complies with national regulations.

From 1 October 2015, you must use Submitica.co.nz to submit all CAR and NECAR applications.

Steps to applying for access to work on the road, footpath or berm


Step 1. Find out what type you need

Corridor Access Request (CAR)

If you are:

  • Digging, drilling, resurfacing, or doing any other activity that will alter, or cause to be altered, the surface of the road corridor.
  • Placing any pipe, duct, pole, cabinet or other structure below, on or above the road corridor.
  • Building a new driveway or installing a new stormwater drain that leads into the road corridor.
  • Building a new fence and your work site or equipment encroaches onto the road corridor.
  • Near or opening manhole access covers.

Find out what you need for a CAR application

Non-Excavation Corridor Access Request (NECAR)

If you are:

  • Placing a skip, bin or container.
  • Putting up a temporary scaffolding (mobile or fixed).
  • Using or parking machinery such as cranes, cherry pickers and water blasters.
  • Applying for a full or partial road or footpath closure to carry out work on or above the road.
  • Flying a drone over the road, footpath or berm.
  • Non-excavation activities on Level LV, Level 1, Level 2 and Level 2L roads (if carrying out that activity does not affect the normal use of the road or footpath).

Find out what you need for a NECAR application

When you don't need a Corridor Access Request (CAR)

Single excavations that are only in the grass berm and are less than 3m² or less than 6 linear metres do not require a CAR, unless the work site or equipment encroaches onto the road corridor.


The National Code of Practice for Utility Operators' Access to Transport Corridors defines the set of standards for working in the road and the Corridor Access Request (CAR) processes. The Code is mandatory under the Utilities Access Act 2010 and applies to all works carried out in the road corridor, whether the work is for or by a utility, local government, commercial organisation or private individual(s).


Step 2. Find out what you need to complete your application

Needed for a CAR application

  1. Site or lay plan.
  2. Traffic management plan (TMP).
  3. Underground service plans.
  4. Customer accounting application form (for approval to invoice).
  5. Find out if you need a Traffic Impact Assessment (TIA).

All CAR applications must be submitted online at Submitica.co.nz.

No work can commence until AT has approved your application and issued a Works Access Permit (WAP), unless it is an emergency.

Applications must be made at least 15 working days before work starts.

Excavation works in the carriageway in the former Manukau City Council area will require resource consent prior to lodging a CAR application. For more information about resource consents, visit the Auckland Council website.

Steps to apply for a CAR

Needed for a NECAR application

  1. Site or lay plan.
  2. Customer accounting application form (for approval to invoice).

Depending on what you are doing, you may also need the following documents:

  1. Traffic management plan (TMP).
  2. Traffic Impact Assessment (TIA).

All NECAR applications must be submitted online at Submitica.co.nz.

Applications must be made at least 15 working days before work starts.

Submitting an application is not an authority to start work. You must wait until you receive your approved NECAR permit by email.

Steps to apply for a NECAR

Documents you need - information and examples

Site or lay plan

A site or lay plan must be submitted with all CARs and NECARs. The plan/diagram must:

  • be clear and easy to read.
  • be site-specific and show the full extent of work/activity and services to be installed eg. in the footpath from outside 124 Smith St to outside 148 Smith St.
  • show any trees and other above-ground structures, street furniture etc. along the planned lay route.

Examples

Traffic Management Plan (TMP)

All CAR applications must be accompanied by a Traffic Management Plan.

NECAR applications must submit a TMP when:

  • the work/activity changes the normal operating conditions of any part of the road corridor (kerb to kerb).
  • the work/activity will prevent normal pedestrian access along a footpath.
  • the work/activity will prevent normal use of a driving or parking lane.
  • if your AT contact requests one when responding to your application.

TMPs must be designed, set up and monitored by personnel qualified under NZ Transport Agency (NZTA) requirements. You can find service providers by searching online (or in the Yellow Pages) for 'Traffic Management Services'.

Find out more about traffic management plans.

Underground service plans

Before submitting a CAR application, you must get underground service plans for your proposed worksite.

To request underground service plans, visit beforeUdig.co.nz

Traffic Impact Assessments (TIA)

If the proposed works could significantly impact the operation of the road network or result in a reduction of capacity on the road during peak periods, you will have to commission a Traffic Impact Assessment.

TIAs identify the traffic impacts arising from proposed works and recommend a strategy for minimising the impacts on road users.

TIAs must be prepared by a qualified traffic engineer and be submitted at least 3 months before you intend to start work.

Customer accounting application form (for approval to invoice)

This form enables AT to add your name to the approved customer invoicing list for the CAR or NECAR fees, which are separate to any fees from 3rd parties for providing a TMP or other work. A completed form is mandatory with all CAR and NECAR applications.

Download customer accounting application form (PDF 45KB)


Step 3. How to apply

Make sure your documents are in PDF format before you upload them.

Steps to applying for a CAR

Submit CAR applications online at Submitica.co.nz

  • Step 1: Register or log in to Submitica.co.nz.
  • Step 2: Create a new application, type: Excavation.
  • Step 3: Follow the prompts to fill in your application and upload all required documentation (see what documents you need to complete your application).
    • You will be able to preview the details of your application before you submit it.
  • Step 4: Submit.
  • Step 5: Your request will be confirmed and you will be given a unique job number - use this number in all communication and extension requests. You will also be emailed a confirmation of your request containing the job number, the name of your AT contact person, and a summary of your submission.
  • Step 6: The AT Corridor Access team will review your application and will contact you for your final start date before the work can be approved.
  • Step 7: AT will approve the application or let you know if more information is needed.

Get help with the online application process.


Steps to applying for a NECAR

Submit NECAR applications online at Submitica.co.nz

  • Step 1: Register or login to Submitica.co.nz.
  • Step 2: Create a new application, type: Non-excavation.
  • Step 3: Follow the prompts to fill in your application and upload all required documentation (see what documents you need to complete your application).
    • You will be able to preview the details of your application before you submit it.
  • Step 4: Submit.
  • Step 5: Your request will be confirmed and you will be given a unique job number - use this number in all communication and extension requests. You will also be emailed a confirmation of your request containing the job number, the name of your AT contact person, and a summary of your submission.
  • Step 6: The AT Corridor Access team will review your application and inform you if there's anything more you need to do.
  • Step 7: Your approved NECAR permit will be emailed to you.

Get help with the online application process.


Step 4. Approval, cost and payment

Approval

Submitting an application is not an authority to start work, unless it is an emergency. You must wait until you receive your approved permit by email.

Applications must be made at least 15 working days before work starts.

Cost

Download the Corridor Access Request Fees Schedule (PDF 113KB) These fees are separate to any fees incured by 3rd party service providers to complete Traffic Management Plans or other work.

You will be advised of the fee during the application process and be sent an invoice for payment provided you have completed the Customer application form giving AT authorisation to invoice you with the application cost.

Payment

Utility operators

All fees and charges for work done by, or on behalf of, a utility operator will be recovered from that utility operator unless AT approves an exception to this rule. Utility operators may apply for exceptions on Form E1.

For example, if you are a sub-contractor applying for a CAR for an activity that is owned by a utility operator, eg. WaterCare, then WaterCare will be invoiced for all the fees and charges.

You must provide the correct Utility Reference or Purchase Order number as part of your application, otherwise your application will not be processed.

Everyone else

The applicant will be the bill-payer for all other activities (non-utility activities) unless AT approves other arrangements. The bill-payer (applicant) must submit a completed Customer application form or supply their AT customer number before their application will be processed.

If the applicant does not want to be the bill-payer (eg. the applicant is only the agent of the person or organisation wanting the work done), there are two options available:

  1. The applicant asks the person, or organisation, wanting the work done, to be the applicant and bill payer and to lodge the CAR themselves. Note: the new applicant must have a valid AT customer number.
  2. The applicant asks AT to approve another party as the bill-payer on Form E2. Note: the new bill-payer will also need to have a valid AT customer number.

Step 5. Starting work and closing off when complete

Starting work

Once approved you can start work. Be alert and aware of behaviour that can prevent incidents occurring.

Closing off a CAR

When you have completed the work and made appropriate reinstatement, log in to Submitica and change the status of the job to “Work Completion Notified”.

We will be automatically notified that the job has been completed and an AT Compliance Auditor will carry out an inspection to certify the work is up to standard.

Completed work is put on a 2-year warranty period. If it fails (or the reinstatement is not up to standard), you are liable to correct it.

Closing off a NECAR

There is no requirement to close a NECAR, only a CAR.


Get more information or assistance

Help with the online application process

  1. Use the help information and training videos at Submitica.co.nz.
  2. If you still need help using the Submitica website, contact RAMM Support on 0800 256 832 or email support@ramm.co.nz (you will need your job number and work-site address).

All other queries, eg the CAR/NECAR application process, terminology, or questions about our policies