Information on road changes associated with the construction of the Eastern Busway.
Eastern Busway works recommence under Covid-19 Alert Level 3
Eastern Busway construction is back underway, with preparatory works from Wednesday 22 September and construction from Sunday 26 September.
From Sunday 3 October to Thursday 7 October, between 9pm and 5am, Lagoon Drive and Basin View Drive will be closed in both directions to general traffic (excluding residents), with a detour via Church Crescent and Queens Road.
Other day and night works continue across the site from Sunday 26 September, between Panmure Intersection and Ti Rakau Drive.
During Alert Level 3, construction crews will take advantage of lower traffic volumes and maximise their work area by shifting all traffic onto the new busway bridge.
People walking or cycling can use the shared path across the bridge. Confident riders may prefer to use the traffic lane.
Because of reduced width, we ask anyone on a bike or scooter to ‘walk your wheels’ and share with care. Social distancing will not be possible, so please wear a mask.
Please take care when moving through the area, follow any detours, signs, and the instructions of traffic management crew.
Construction is paused during Alert Level 4, to reduce contact and to keep us all safe. The planned 20 August switch of eastbound traffic to the new Busway Bridge is delayed.
As soon as we’re able to restart work, we’ll let you know, along with any changes to the work programme. We thank you for your patience.
On Friday 20 August, the last big piece of work on the Panmure to Pakuranga section of the Eastern Busway gets underway, leading to its opening later in the year. Traffic changes are needed to support this work.
From Friday 20 August to early October, eastbound traffic will use the new Busway Bridge, with two lanes kept open.
Westbound traffic will be reduced to one lane on the existing Panmure Bridge. Please allow extra time to complete your journey and expect delays. If you can, travel outside peak hours – or consider taking a different route or other means of transport to reach your destination.
There will be no changes to bus routes during the time.
We will be doing work to join the old Howick Interceptor pipeline, the main pipe removing sewage from East Auckland to the newly installed pipe under the Busway Bridge. Due to the location of the pipes within the Lagoon Drive and Pakuranga Road carriageways, the removal of the dynamic lanes on Panmure Bridge is required.
The Busway will create better connections for East Auckland. There’s still a bit of work to do, but the end is in sight. We appreciate your support and patience while this important work continues.
Panmure Bridge and Church Crescent will be reduced to a single lane in each direction over the July school holidays. Please expect delays.
What we are doing
From Monday 12 to Sunday 25 July, we will be doing some work to join and future-proof the Hunua 2 water pipe, the main pipe supplying water to east Auckland, to the newly installed pipe under the busway Bridge. To help us complete this work safely, traffic will be reduced to a single lane in each direction on the Panmure Bridge and Church Crescent during this time. Dynamic lanes will not be operating on the Panmure Bridge, so if you have to travel through this area, please plan ahead and allow extra time to complete your journey. Both East and Westbound traffic will be impacted, especially during peak travel times, so it’s a good idea to take an alternative route if you can, otherwise please expect delays.
Lane reductions on Panmure Bridge and Church Crescent
Why we need to make changes to the road layout
The only way we can access the existing Hunua 2 pipe and connect it to the new pipe is to reduce the lanes along the Panmure Bridge and Church Crescent so that our team can work safely on the excavation sites. The excavations required to access the 1-meter diameter pipes are estimated to be 6 metres long by 4 metres wide. This will allow us to work safely and have room to use the equipment we need to work on the 3-4-metre-deep high-pressure pipes.
There will be temporary changes to some eastbound buses
The following eastbound buses will leave from Panmure Station and use the busway on Lagoon Drive during this time.
They will not travel via Queens Road or Church Crescent. There will be no change to westbound buses. Once the work is complete on 25 July, lanes and eastbound buses will return to how they were before the school holidays.
We will have electronic message boards up between Half Moon Bay and Glen Innes showing you how long your journey will take in real-time. There will be delays to your normal journey time, so please plan ahead and consider taking a different route if you can. We appreciate your ongoing support and patience while this important work continues.
Nightworks on Pakuranga road between Panmure Bridge and Ti Rakau Drive. From Tuesday 18 May to Thursday 27 May, 9pm – 5am nightly. Followed by full weekend works from Friday 28 May 9pm to Monday 31 May, 5am – 24/7.
What we are doing and why: At night from Sunday 16 May to Sunday 30 May, we will be carrying out the final work on the traffic signals at the Kerswill Place, Millen Avenue, Williams Avenue and Ti Rakau Drive intersections. The traffic signals at the Kerswill, Williams and Millen intersections with Pakuranga Road are scheduled to go live overnight Sunday 30 May. The same night traffic will be moved across into the permanent vehicle lanes, ie eastbound vehicles moved from the Busway across onto the eastbound Pakuranga Road lanes and westbound vehicles across onto the permanent westbound lanes. During these nightworks, both eastbound and westbound traffic will be travelling in the busway lanes. Resident access to the southern side of Pakuranga Road is clearly marked, as per the map below.
There is no right-turn from Pakuranga Road into Ti Rakau Drive. Detour via Gossamer drive. Ti Rakau Drive is open during these works, except for Sunday 30 May from 11pm till 5am. All lanes return to the current layout from 5am to 9pm: Two lanes eastbound along the busway. Two lanes westbound along Pakuranga Road.
Nightworks on Pakuranga road between Panmure Bridge and Ti Rakau Drive. From Tuesday 18May to Thursday 27 May, 9pm – 5am nightly.
Full weekend works from Friday 28 May 9pm to Monday 31 May, 5am – 24/7.
Westbound traffic moves to the southernmost lane on Pakuranga Road. During these works there is no right turn in or out of;
Residents along this part of works will need to continue to Church Crescent to turn and head eastbound or continue to Pakuranga Plaza to turn and head westbound. There is no right-turn from Pakuranga Road into Ti Rakau Drive. Detour via Gossamer drive.
Ti Rakau Drive closed from Pakuranga Road to Reeves Road. Sunday 30 May, 11pm – 5am
Residents along this part of works will have access, please follow all directions from onsite traffic controllers Detour via William Roberts road & Gossamer drive. See map below
Eastern busway update
During the two weeks of the April School Holidays, we’ll be making the most of the quieter roads by completing some initial work to tie in the Howick Interceptor Main Sewer Transmission Line. After that’s done we’ll be doing some work in the coming months to tie-in the Hunua 2 water pipe, the main pipe supplying fresh water to East Auckland, to the newly installed pipe under the busway Bridge, and also joining the existing road into the new busway Bridge.
At various stages during this programme of works, we will be changing the layouts and reducing traffic lanes on Panmure Bridge, Church Crescent and Lagoon Drive. During this time traffic will be impacted, so it’s a good idea to take an alternative route if you can, otherwise please expect delays. We’re on the way to creating better connections for East Auckland, but we’ve still got a bit to do yet. We appreciate your ongoing support and patience while this important work continues.
Find out more about the work we’re doing over the April School Holidays.
Road layout changes on Pakuranga Road between Ti Rakau Drive and Panmure Bridge
From 15 March to May 2021 we will be changing the road layout on Pakuranga Road between Ti Rakau Drive and Panmure Bridge. During this time, we will carry out major work to rebuild part of the road as part of the AMETI Eastern Busway project
Westbound traffic will be diverted along the newly paved eastbound lanes of Pakuranga Road. This means there will be turning restrictions in and out of side streets.
Consented hours of work will be from 7.30am to 6pm, Monday to Saturday. Please be aware that crews can arrive, set up and exit outside of these hours. You will be notified if any work needs to be done at night.
The approved construction work site plan will ensure any noise or vibration generated by this work will be within set limits. All construction work areas will be cordoned off to ensure you can continue to walk through the area safely.
Turning restrictions and access information
Entering and exiting numbers 77 to 105 Pakuranga Road access way and numbers 39 to 51 Pakuranga Road access way:
Enter the access way servicing number 77 to 105 Pakuranga Road from Pakuranga Road immediately west of the Ti Rakau Drive intersection. Exit the access way and merge with westbound traffic just before the Williams Ave intersection.
Enter the access way servicing number 39 to 51 Pakuranga Road at the usual location. Exit the access way and merge with westbound traffic just before the Millen Avenue intersection.
Traffic management will be in place, follow the instructions of the site crew and temporary signage.
Please note if the date changes due to inclement weather or changes of Alert Levels, message boards along the project will update drivers.
AT will be encouraging motorists to follow detours and allow extra time when travelling through these areas. If at all possible, alternate routes such as the Waipuna Bridge should be taken over the Panmure Bridge.
Follow the signs and allow extra time for your journey.
Panmure intersection final pavement night works – road closures in place
A final 40mm layer of asphalt will be laid across the Panmure Intersection and the intersecting ends of all roads that feed into the intersection, see the picture on page 2 of this letter. This work is scheduled to take five nights, commencing 9pm on Sunday 21 February to overnight Thursday 25 February inclusive. Asphalting is weather dependent and should rain cause any delays then we will need to complete asphalting at night during the following week. Alert Levels may impact on the dates when this work is carried out.
Please note, an area watermain that runs under the Panmure Intersection has failed on multiple occasions. Watercare Services Limited carried out temporary road reinstatement when they last repaired it, we will be permanently reinstating the road surface covering this watermain as part of these night works. This watermain is scheduled to be decommissioned (shut down), following the cutover to a new watermain that has been laid during constructing the new intersection.
Nightly from 9pm to 5am Sunday 21 February to overnight Thursday 25 February inclusive, there are road closures and turning restrictions at Panmure Intersection – follow the detours.
Ellerslie Panmure Highway will be closed at the intersection of Forge Way to all eastbound traffic. Please follow the detour along Forge Way through to Mountain Road and Pilkington Road to access Queens Road and Church Crescent. Lagoon Drive will be closed to all eastbound traffic and remains open to westbound traffic with access into Ireland Road. Queens Road will be closed nightly between Panmure Intersection (Ellerslie-Panmure Highway) and Pilkington Road, only Metro buses will be permitted to enter Queens Road. Jellicoe Road will be closed at the Panmure Intersection. Potaka Lane will also be closed at the Jellicoe Road intersection. Ireland Road will have turning restrictions in place - left turn entry and left turn exit only Sunday 21 February to Wednesday 24 February inclusive between 9pm and 5am. No right turn entry or right turn exit. Ireland Road will be fully closed at the Panmure Intersection overnight on Thursday 25 February between 9pm and 5am. Please detour via Mt Wellington Highway and Waipuna Road.
VMS light boards will notify these nightly road closures and will be updated should the road closure dates change due to wet weather or other circumstances including Alert Levels. Please see the maps below. Follow the traffic management signage and follow the short detours in place. The Intersection will operate as normal during the day.
Panmure Bridge will be closed to all vehicles except AT Metro buses and Emergency Service’s on the nights of Tuesday 26 and Wednesday 27 January from 11pm to 5am.
This work is weather dependent, so we have a back-up to fully close Panmure Bridge to vehicles (except AT Metro buses and emergency service vehicles) on the nights of Thursday 28 and Friday 29 January, if required.
The large crane located on the western side of the Tamaki River will be demobilised. This requires another large crane to carry out the work. This work is weather dependent, particularly regarding wind speed and if delayed will then take place on the nights of Thursday 28 and Friday 29 January.
Pedestrian and cycling (dismounted) access across the Bridge will be maintained during the night with traffic management in place.
Overnight, Sunday 10 January 2021 one eastbound lane will again be removed from Church Crescent, Panmure and this reduction is expected to remain in place through until mid-2021.
We apologise for this extended impact and are continually reviewing the works’ delivery to seek ways to reduce journey delays. We would like to take this opportunity to acknowledge the increased journey delays experienced particularly during evening peak through Panmure and across the Bridge onto Pakuranga Road. These delays are largely the result of an eastbound lane reduction on Church Crescent leading up to the Lagoon Drive intersection and around the corner to the Panmure Bridge. The constraints of the physical environment and consented design require this lane reduction to carry out the construction works. We would like to ask that you consider alternatives if possible, re-route, re-time, or re-mode your journey if needed through these construction works.
December road closures for the Eastern busway project
8 December Road closures at the Panmure Intersection over 8 nights From Tuesday 8 December to Thursday 10 December inclusive and then the following week from Sunday 13 December to Thursday 17 December inclusive. Traffic signal loops will be installed, areas of the intersection paved and extensive line-marking carried out in preparation for the intersection to be fully open and operational on Friday 17 December. Aspects of this work are weather dependent and will be rescheduled to following nights if required. VMS message boards will notify the night works is occurring including any changes to these dates provided. Traffic impacts Eastbound traffic flow through the intersection will be maintained all 3 nights from Ellerslie-Panmure Highway across onto Lagoon Drive.
Lagoon Drive will be closed at the Church Crescent intersection westbound for 2 nights. Overnight Wednesday 9 December and Sunday 13 December between 9pm and 5am. Please follow the detour along Church Crescent, Queens Road and Pilkington Road through to Mountain Road and Forge Way. Lagoon Drive residents and business owners only will be able to proceed west past the closure at Church Crescent intersection, along Lagoon Drive to Basin View Lane and into the Lagoon Drive slip lane, please turn your hazard lights on to identify yourself as a local.
Ireland Road will be fully closed at the Panmure Intersection for 2 nights. Overnight Wednesday 9 December and Sunday 13 December between 9pm and 5am. Please detour via Waipuna Road and Mt Wellington Highway. On all other nights, drivers will be able to turn left onto Ireland Road from Lagoon Drive and left out of Ireland Road onto Ellerslie-Panmure Highway. Drivers will not be able to travel from Queens Road directly into Ireland Road. On Friday 17 December (weather dependent), Ireland Road will be fully signalised along with the rest of the Panmure Intersection, ie drivers will be able to turn left in and out of Ireland Road, and right in and out of Ireland Road.
Queens Road will be fully closed for 8 nights at the Panmure Intersection (Ellerslie-Panmure Highway) from midnight to 5am, please follow detours.
Millen Avenue closed at Pakuranga Road Monday 30 November to Friday 18 December
Millen Avenue will be closed to vehicles from 30 November to 18 December. Millen Avenue is being widened and repaved near the intersection with Pakuranga Road. The exit turning lanes will be extended and new footpath laid around the western side of the intersection. The existing road surface will be removed and the subgrade will be rebuilt before new asphalt is laid. At the end of Pakuranga Road pavement works and not at the end of these works, the intersection will again be fully signalised (as it was before these works commenced). The permanent closure of Latham Avenue at the intersection with Pakuranga Road has been rescheduled to early-mid January 2021.
Eastern Busway - Millen Avenue detour map November 2020.
Panmure Bridge will be closed to all vehicles on the nights of Tuesday 17, Wednesday 18 and Thursday 19 November from 11pm to 5am.
This work is weather dependent, so we have a back-up to fully close Panmure Bridge to vehicles on the nights of Sunday 22 and Monday 23 November, if required.
A large crane is required to relocate another large crane on the western side of Tamaki River. This will be transported to site in sections via Pakuranga Road and Lagoon Drive (for the heavier sections.) This work is weather dependent, particularly regarding wind speed and if delayed will then take place the following night or nights.
Pedestrian and cycling (dismounted) access across the Bridge will be maintained during the night with traffic management in place.
We will also carry out service identification night works on Pakuranga Road immediately next to Panmure Bridge. One of Auckland’s arterial water mains, Hunua No.2, is currently located under the Panmure Bridge and for future proofing, will be cut-over to new pipes already installed under the Busway Bridge. Confirming the location of all existing services is the first stage of the cut-over process.
Access in / out of Ti Rakau Drive (Pakuranga Road end) is closed over Labour Weekend
Road works on Ti Rakau Drive over Labour Weekend. Access in and out of Ti Rakau Drive, near the intersection with Pakuranga Road, will be closed from 9pm, Friday 23 October to 5am, Tuesday 27 October. Pakuranga Road will remain open in both directions. Access to Pakuranga Plaza and Ti Rakau Drive will be via Gossamer Drive and Reeves Road or the Waipuna Bridge. All entrances to Pakuranga Plaza will remain open.
Ireland Road closed at Ellerslie – Panmure Highway
From 9pm Thursday 8 October until 5am Monday 11 October, there will be no access into or out of Ireland Road at the Ellerslie – Panmure Highway intersection. This is so we can safely and quickly install the traffic signals and build new pavement at the intersection. A full road closure is required as road levels need to be changed as part of these pavement works. People will need to use the Waipuna Road intersection to access Ireland Road during the closure. All other roads that intersect with the Panmure Intersection will remain open. Pedestrian and cycle access will also be maintained between Ireland Road and roads that intersect the Panmure intersection with traffic management in place.
Please use detour routes and thank you for your patience.
Queens Road, Ireland Road trial
Over the coming months, we will be running a trial allowing drivers to move directly from Queens Road across into Ireland Road when they are on a green light. Driver behaviour will determine whether this connection can remain in place through until it becomes permanent when we finish re-configuring the roundabout into a fully signalised, four road intersection.
Major road layout changes on Pakuranga Road between Panmure Bridge and Ti Rakau Drive from July until late 2020, and temporary road closures in July.
Pakuranga Road layout change
From late July until late 2020, there will be a significant change to the layout of Pakuranga Road between Panmure Bridge and Ti Rakau Drive. We will be temporarily diverting eastbound traffic (Pakuranga bound) onto the newly paved busway running alongside the existing road. Clear signage will be in place but we ask everyone to take care and look out for signs.
Temporary road closures in July
Jellicoe Road will be closed to vehicles at the intersection with Ellerslie-Panmure Highway (formerly the Panmure Roundabout) from 6 July to 20 July.
The intersection of Queens Road and Jellicoe Road will be closed to vehicles from 13 July to 20 July.
AMETI Eastern Busway hit a significant milestone recently with the announcement to proceed with a registration of interest for the $700m future stages of the project. This will provide greater certainty for the local community and a step closer towards significantly improved transport infrastructure for East Auckland. Full steam ahead.
The AMETI Eastern Busway Stage 1 worksite has been safely closed for the duration of the Level 4 alert period.
Auckland Transport has used the time in COVID-19 Alert Level 4 to plan the return to work with a safety focused approach.
Work recommenced on Tuesday, 28 April 2020 on two sites - Church Crescent and on the Tamaki River, and will progressively restart work in other areas over the following weeks and months.
The location and timing for when we start work across various parts of the construction zone depends on a number of factors including the Government alert level and ensuring that we can deliver work within health, safety and physical distancing guidelines.
Health, Safety and Physical Distancing
We would like to assure you that our teams will be following strict health, safety and physical distancing guidelines. This is to ensure the safety of our staff and the community. Each project site has developed a Health and Safety Plan based on Ministry of Health Guidance and industry best practice.
At Level 3 these measures include:
physical distancing, compulsory PPE, hygiene practices on site entry and exit and separating teams into zones on our larger sites.
contractors will be required to submit return to work plans to demonstrate a safe return.
a full re-mobilisation and on-boarding process for each site covering COVID 19 restrictions, ensuring a staged, safe return to the projects.
inductions for new project staff and compulsory COVID 19 education and training will be part of ongoing site protocols whilst in a Level 2 and 3 scenarios.
Busway Bridge work
This work will involve further piling of Pier 1. We have applied for consent with Auckland Council to work outside normal working hours in order to complete work before seasonal tide changes.
Our intended hours of work (includes Sundays):
Monday to Friday - 7:30am to 8pm.
Saturday - 7:30am to 6pm.
Sunday - 8am to 5pm.
The work crew will enter and exit the site from Bridge Street, parking adjacent to 19 Bridge Street and proceeding directly to the site office and into the construction site. Over-dimensional loads will be delivered to site directly from Lagoon Drive.
Church Crescent and Lagoon Drive busway crossing
With traffic volumes considerably lower, we plan to build the Busway across Church Crescent at the Lagoon Drive intersection shortly.
Work including tree pruning and traffic light modifications. Church Crescent will be closed at Lagoon Drive intersection for fourweeks. Access to all Church Crescent residences will be maintained from the north end (St Patrick's School) of this street.
Below is a map showing the Church Crescent closure and recommended detour from Lagoon Drive.
For two weeks, focus will be on completing new stormwater drainage, subsoils, installing services' ducting, and kerb and channel preparation and pouring.
The following two weeks, we will excavate to the existing road to subgrade and then install new pavement in layers.
Consented hours of work are 7:30am to 6pm Monday to Saturday, with crews permitted to arrive/set up and pack up/exit outside of these hours. All work will be within the noise and vibration limits set by Auckland Council.
Some pavement works may take place at night, particularly the laying of asphalt. We will have the requisite permissions to work at night if needed and will update residents prior to any night work commencing.
For both work sites
As we move into autumn, additional lighting will be required during the last few hours to continue working, particularly at the Busway Bridge piling site. Security and safety lighting will remain on overnight.
All construction work areas will be cordoned off. Please discuss this work with family, in particular children to ensure their safety.
Progress on the new AMETI Busway Bridge is going well with the arrival of the Bridge beams and installation of new piers into the Tamaki River during February. Check out our time-lapse video showing the construction over the past month.
Simeon Brown, MP for Pakuranga visited AMETI Eastern Busway site
Simeon Brown, MP for Pakuranga, joined members of the AMETI Eastern Busway construction team on a tour of the site this week.
The site tour involved gaining insights into the progress of construction of Stage 1 between Panmure and Pakuranga which is on schedule for completion in 2021.
Major lane closures are in place on Pakuranga Road (between Pakuranga Plaza and Panmure Bridge) and Lagoon Drive until 20 January as part of AMETI Eastern Busway project work.
The lane closures will affect traffic in both directions and we advise people to allow more time for their journeys and to take alternative routes where possible. We have been taking advantage of the quieter holiday period to complete this important work and lanes will be reopened by 20 January.
Thank you for your cooperation.
From midnight Friday 25 October Panmure roundabout will close for roadworks and to install traffic lights. The new traffic lights and restrictions will be in place from 5am Tuesday 29 October.
The change to the roundabout is being made to make the intersection safer and to enable buses to move safely and reliably between Panmure Station and Lagoon Drive.
Below are some turning restrictions on roads around the roundabout during this time:
Diagram showing the entry of roads into Panmure roundabout and the rules for drivers that apply.
Ellerslie Panmure Highway - No right turn into Ireland Road.
Jellicoe Road - Left turn out only into Queens Road.
Dunlop Lane - Entry and exit from Pilkington Road only.
Queens Road – No right turn into Jellicoe Road.
Lagoon Drive - No right turn into Jellicoe Road or Queens Road.
Ireland Road - Left turn out only into Ellerslie Panmure Highway.
Potaka Lane - Entry and exit permanently closed at the intersection.
More travel choices will soon be available for people during construction of Stage 1 of the AMETI Eastern Busway. People will be able to use a T2 lane along Pakuranga Road from 30 June, operating between 6am – 10am, Monday to Friday, between Dunrobin Place and Gossamer Drive in the westbound direction.
This T2 lane is a measure we are using to provide more travel choice and minimise journey times. The traffic measures (including the proposed Park and Ride at Lloyd Elsmore and express bus services) are part of a wider traffic management plan, which will reduce the number of cars on the road and improve choice and convenience for people in the area. It will significantly help journey times for buses and cars with multiple occupants
These lanes have been proven tools to help reduce traffic jams in other areas of Auckland and we’re keen to see it work on Pakuranga Road. We want to get people who may travel alone to join forces with workmates, teammates, family and friends, to reduce the number of cars on the road and find other ways of getting around.
Check out our time-lapse video of our work at the Panmure roundabout over the Easter/ANZAC holiday period
AMETI Easter/ ANZAC Works Construction wrap
Over the Easter/ANZAC holiday period, we began construction on the Eastern Busway. In the ten day window, our contractors worked hard, completing the initial work required to move underground utilities out of the way for construction of a new signalised crossing.
This included removing the iconic Panmure Sign in the roundabout. It was carefully removed & placed in storage. But don’t worry, the sign will return (subject to consultation), refreshed at a new location.
For those who travelled through the area during this time, thanks for your patience and understanding. Here’s a few stats for what we got up to:
1500m3 of earth removed from the roundabout, equivalent to 250 truckloads.
750m3 of aggregate imported, the same as 52 truck and trailer loads.
100m of new Stormwater network.
400m of services including water mains, gas, communication & power lines.
The removal of 100m3 of solid basalt rock.
A rainbow appears over the Panmure roundabout during the Easter/ANZAC works.
Major work to signalise the Panmure roundabout is in full swing.
Teams have set up an archaeological site to one side, and traffic has been flowing excellently through the area. We even found the original road surface underneath the roundabout.
Minister of Transport Phil Twyford and Auckland Mayor Phil Goff were on site to officially begin construction of the AMETI Eastern Busway on Friday. The Eastern Busway, once completed, will provide public transport options from Botany to the City Centre in under 40 minutes.
Auckland Transport is proud to be delivering this project and Friday’s event was a great occasion to mark the start. We would also like to thank the children from Panmure District School and Riverina School for their spectacular performances at the ceremony.
In late February, Auckland Council recommended the approval of consent for the Panmure to Pakuranga stage of the project.
A number of submissions were received as part of the Notice of Requirement process, and a public hearing was held in December 2017 to enable the views of people who submitted to be heard.
Thank you to everyone who took part. This is a project for local people and we valued your input.
Construction of the Panmure to Pakuranga stage is planned for late 2018.
Pre-construction work is starting on the Panmure to Pakuranga stage of the busway.
The work involves the demolition of 14 council-owned properties to enable archaeological investigations.
The Notice of Requirement hearing for the Panmure to Pakuranga stage of the project has commenced.
Auckland Council recently accepted a request from AT to open a period of re-notification as part of the Notice of Requirement application and specific re-engagement with owners and occupants along Mountain Road, Forge Way and Monaco Place in Panmure.
The reason for this request is that recently updated traffic modelling has provided additional detail regarding a potential traffic effect in the vicinity of this area.
As part of the AMETI Eastern Busway project, AT is about to begin work to investigate the location of underground services along sections of Pakuranga Road between Panmure Bridge and Ti Rakau Drive. Some work will also take place on Williams Avenue, Latham Avenue, and Tamaki Bay Drive.
The majority of this work will be located within the grass berm, however some activity will be required within small sections of road. Work undertaken in the road will result in the closure of one lane around the work area for a short period of time.
Work will take place on both sides of Pakuranga Road and will start at the Panmure Bridge end on 26 April. Working hours will be 8.30am to 4.30pm between Monday and Friday. Some evening or weekend work may be required.
While we endeavour to minimise disruption to residents, some noise can be expected. We may also be required to temporarily limit driveway access to a very small number of properties along the route and will advise affected tenants and property owners with plenty of notice.
The Notice of Requirement submission period for the Panmure to Pakuranga busway section has ended.
The Panmure to Pakuranga busway section of the AMETI Eastern Busway is open for public submissions.
AT had lodged a Notice of Requirement and resource consent application to Auckland Council for the Eastern Busway – Panmure to Pakuranga section. The Council has publicly notified the project and it is open for public submissions from 7 February 2017 for a period of 20 business days.
We are holding public information sessions and would like local residents and businesses to get involved and make submissions:
14 February, 6.30am to 9.30am - Panmure Station, mezzanine level.
16 February, 4pm to 9pm - Pakuranga Plaza (outside Farmers).
18 February, 6pm to 10pm, Pakuranga night markets, Westfield (under The Warehouse)
The AMETI Eastern Busway project will soon carry out a series of geotechnical and pavement investigations along and around Lagoon Drive, extending from the Panmure roundabout to the eastern side of Panmure Bridge.
Investigations will provide information on ground and pavement conditions.
Pedestrian and traffic management will be required and sign posted.
Work will occur for up to six weeks between 8am and 5pm, Monday to Friday starting 25 January. Night and/or Saturday work may also be required.
Map showing area of investigation
Public notification of the Panmure to Pakuranga Busway Notice of Requirement (NoR) is just around the corner. You will be able to have your say via the public submissions process, details of which will be advertised with the notification.
Design and consenting of the rest of the busway and Reeves Road Flyover has commenced. Lodgement of the consents is expected early in 2018.
The busway is on track to be fully operational, including the Botany town centre bus station, by 2025.
Work will soon begin on the design and consenting for the Reeves Road flyover, and Pakuranga to Botany busway in east Auckland.
Auckland Transport will open the 1.5km Te Horeta Rd in Panmure to traffic on 2 November. A community event will be held on Saturday 1 November from 11am until 3pm so people in the area can walk or cycle along the road, through the tunnel and on the shared path.
18 August 2014
Funding has been approved to further develop plans for the South Eastern Busway from Panmure Station to Pakuranga.
29 July 2014
The new Panmure railway station has seen a 57% increase in passenger numbers since opening in January and a 73% increase compared with this time last year.
Panmure is now ranked the 10th busiest railway station in Auckland.
8 July 2014
Borehole drilling to confirm the design of the proposed Reeves Road Flyover will occur on the Pakuranga Highway, Reeves Road and William Roberts Road between 14 July and early August 2014. This will happen during daylight hours and is expected to provide data to be used in foundation design of the flyover and approach embankments.
26 June 2014
Based on current funding plans construction of the Reeves Rd flyover will begin in the second half of 2017, followed by other Panmure to Pakuranga projects. Auckland Transport will be consulting again on this stage of AMETI, with the intention to apply for a designation (Notice of Requirement) in April 2015. This will then be publicly notified, allowing public submissions.
Planning work on the Pakuranga to Botany stage will not progress any further until 2015. This is to allow the project team to focus on further developing design, consultation and preparing to apply for consent for the Panmure to Pakuranga section. When planning on the Pakuranga to Botany section begins again it will include further consultation with property owners in the area and the community. Pakuranga to Botany is expected to be complete by 2028 based on current funding plans.
26 September 2013
Mount Wellington Highway nightworks
Night works will begin on 29 September 2013 for service relocations with road closures scheduled for one week (Sunday to Thursday nights inclusive). The closures will affect the section of Mt Wellington Highway between the Penrose/Waipuna and Ellerslie Panmure Highway intersections.
Because work will stretch across the entire width of the highway, residents living to the south (between Triangle Road and Penrose/Waipuna Road) will be asked to drive in and out of the Penrose/Waipuna Road intersection. Residents to the north of Triangle Road will be asked to drive in and out via the Ellerslie Panmure Highway intersection.
Traffic controllers will be on site to assist and a detour route will be signposted.
25 September 2013
Major makeover for forgotten corner of Panmure
Work is underway on upgrading and revitalising Van Damme’s Lagoon and reserve.
17 September 2013
The public footpath around Van Dammes Lagoon will be closed from Thursday 12 September 2013 until July 2014 as works to upgrade the Lagoon and surround area are done.
2 August 2013
William Harvey FootBridge to open
A new temporary footBridge will be opened on the 23 August to make way for the demolition and construction of a higher and longer William Harvey FootBridge. The new Bridge will extend across the AMETI Link Road and avoid the electrification works associated with the rail.
Access to the temporary footBridge will be located approximately 100m north of the existing footpath on Ireland Road. Pedestrians coming from William Harvey Place will be able to access the footBridge from the same location.
1 August 2013
Bridge Opens Early
The new Ellerslie-Panmure Highway Bridge at Panmure has been opened three months ahead of schedule. An opening ceremony and celebration of the AMETI milestone was held on 1 August on the site.
22 July 2013
Public information day
A public information day on the AMETI project was held on 20 July at Pakuranga and was attended by hundreds of interested people.
Details of the latest plans were outlined at the meeting, and the new maps and diagrams presented are listed below:
New Panmure Station and Transport Interchange continue to take shape
The new station building is emerging above ground as station development goes on below.
Work continues on the new north-south road between Glen Innes and Mt Wellington along with the 220 metre tunnel next to the station. A local road to transport facilities is nearing completion above.
Earthworks are under way for the new 1.5 Km AMETI link road which will allow a direct link between Mt Wellington and Glen Innes.
Milestones now completed completed include:
The new Mountain Road Bridge;
Realignment of Mountain Road;
The new busway Bridge;
Shifting Ellerslie-Panmure Highway traffic to the new busway Bridge;
Ellerslie-Panmure Highway Bridge demolition.
The new Ellerslie-Panmure Highway Bridge is due to open in August.
Significant new diversions looming around Panmure
A number of projects involving diversions or traffic restrictions are about to occur in Panmure.
17 April 2013
Roadworks on Ireland Road for four months
Local residents will notice roadworks on the southern end near Ireland Road Tree Grove from the end of the April.
The works will affect traffic flows for about four months. At various times there will be lane narrowing while we work on the side of the road. There will also be a one lane ‘stop/go’, and night-time road closures while work takes place.
Residents are advised that resident access will be maintained all times.
This work is to divert services, including undergrounding some power-lines, and to tunnel a large stormwater pipe under the rail embankment to Van Dammes Lagoon and down to an improved outfall at Panmure Basin. This pipe is part of the enhanced stormwater treatment and landscaping being put in at Van Dammes Lagoon for the new AMETI road. Large ‘jacking pits’ will be set-up in Ireland Rd Tree Grove and a minimal number of trees will need to be removed or pruned.
We apologise for inconvenience to local residents.
Nightworks on Ellerslie Panmure Highway from later this month
Work on utility services diversions will start again on Ellerslie Panmure Highway around the intersection with Forge Way near Burger King and Wattyl Paints.
There will be works on the side of the road near Burger King and then at nights a range of road closures of westbound and eastbound lanes as well as full closures of Ellerslie Panmure Highway in order to lay a new gas main across the road.
This work will take several weeks and will include several nights of rock breaking as well as general excavation and road paving noise. We apologise for any disruption and will provide further information in our May Update.
9 April 2013
New railway station taking shape
The new Panmure Railway Station building is taking shape and the new north south road is under construction. Work progresses on the tunnel next to the station and other developments are under way.
Work is starting on the new AMETI road shortly, along with construction at the Panmure station, and some ecological work at Van Damme's Lagoon.
The new Ellerslie-Panmure Highway Bridge is one of three being built for the $100m first phase of the Auckland Manukau Eastern Transport Initiative (AMETI) in Panmure. The Bridges will be higher and longer for rail electrification and a new road runs underneath next to the rail line.
Mayor Len Brown and Auckland Transport Chairman Lester Levy marked the start of work with a visit to the Bridge.
Work is also under way on the beams which will form the tunnel roof for the new arterial road. That roof will, in turn, become a new local road on top of the tunnel. This will connect to Mountwell Crescent near WINZ. New drainage works are needed on Mountwell Crescent so it can be re-levelled to tie into the new road layout on the tunnel. We will provide local business more information on this work closer to the time.
Follow the progress of the project through these slideshows:
The construction currently underway next to Ellerslie Panmure Highway and in the Panmure Station area is part of AMETI Phase One.
It is one of Auckland’s largest transport construction projects and Auckland Transport’s largest. The majority of the work is being carried out by Fletcher Construction. It is due for completion in 2014.
19 March 2013
Nightwork on Mountwell Crescent from 24 March
Mountwell Cresent (where WINZ is off Forge Way) needs to be rebuilt at a higher level to tie into the new local road currently being constructed over the new tunnel. As Mountwell Crescent will need to be closed while the work is carried out, this work will be done at night, and the road reopened each morning as one lane with no parking. Work will start before Easter and take around three months to complete. While there will not be loud rockbreaking, work is still expected to be noisy and we apologise for any inconvenience.
18 March 2013
Phase one work on the new AMETI road to start at Easter
Work excavating the new road will start just north of the Mountain Rd Bridge before Easter. Then the road level gets built up near Morrin Rd supported by retaining walls.
Excavation work is likely to involve rockbreaking and will be done during the day.
Where the new road links with the intersection of Morrin Rd, a lot of underground services need to be moved out of the way.
The first stage of this is to ‘pothole’ to confirm the exact location and depth of existing services. This work will start on Fraser Rd and the western side of Morrin Rd in the footpath and grass berm area. Access to businesses will be maintained.
At this stage traffic won’t be affected but later this year work across Morrin Rd will be needed which will need to be done at night to maintain traffic flows.
Tree removal near Van Damme's Lagoon
Several very large plane trees near NCI by William Harvey FootBridge and Van Damme's Lagoon will be removed this Easter. Because of their proximity to the rail line, this work needs to be done over a long weekend when trains aren’t running. Nearby residents on Ireland Rd are likely to hear chainsaws and the wood chipping operation during daylight hours.
New station starts going up
Steelwork for the new glass station building started going up in March, with the large roof section being lifted on in one piece at night after pre-assembling on the ground. The large scaffold ‘grandstand’ erected over the tracks at the edge of the station concourse provides a temporary working platform for installing the glass panels and other finishings and protects trains and passengers below.
Ellerslie-Panmure Highway Bridge piling complete
The last of the 61 deep piles have been bored to depths of around 55 metres at the Ellerslie-Panmure Highway Bridge site. Concrete foundations are now being completed over the piles to support the Bridge columns.
During Easter, when trains aren’t running, the first of the new Bridge beams will be lifted and placed over the railway tracks.
Work on the abutments and ramps at each side is progressing well and traffic should be switched over from where it is currently running on the busway Bridge around the middle of this year to allow us to complete the busway and open the new station later in the year.
8 February 2013
The concrete sub-structure for the new station building was completed on 31 December 2012 with a large concrete pour completing the deck over the railway tracks at the south end of the station.
With a lot of work being done on the platforms over summer, the steel columns and beams for the new building are now under way.
With the permanent stairs on the pedestrian plaza in, the temporary scaffold stairs have been removed. A new set of stairs connecting the recently completed Mountain Rd plaza area to platform 2 (southbound trains) have been installed and will be opened to the public once handrails have been fitted.
25 January 2013
The second of two new Bridges for Panmure is now under way. Take a look at where they are and how they are built.
Fletcher and Auckland Transport have been busy on the AMETI project during the rail network shutdown over the holiday season. Work has progressed on both the new Panmure station and on the road tunnel project.
Work on the old Ellerslie-Panmure Highway Bridge was completed and another section of the road tunnel roof was put in. Work on piles and support walls for the new Ellerslie-Panmure Highway Bridge is about to begin.
At the Panmure Station the concrete floor for the new station building was finished and soon passengers will have new resurfaced platforms and permanent stairs.
AMETI News, December issue
A review of activity on the AMETI project in 2012 has been published in the December issue of AMETI News.
The 2500th truckload of rock has been removed for the new road tunnel being built next to Panmure Station. Excavations for the tunnel are now complete, with earth now being removed north of Mountain Rd for the ramp into it.
Project manager Leon Wee on the site.
The western wall of the tunnel is almost complete with the last wall panel scheduled to be poured by the end of August. The first of 60 beams used to support the roof of the tunnel have now arrived. These will be stored on site and will start being put up later this year.
Precast columns supporting the eastern wall dividing the train station from the road tunnel will be complete by end of September. The eastern wall sections are also arriving as pre-cast units and have started to be installed.
The new north-south road linking Mt Wellington Highway and Morrin Rd will go through the tunnel.
17 August 2012
Mountain Rd works update
The new road alignment between the Bridge and Jellicoe Road is now backfilled to subbase level and all subsoil and storm water drainage is installed.
All twelve tree pits are now complete and currently we are preparing the new Mountain Road extension for upcoming kerb and channel which will be poured next month.
As a safety feature for cyclists and pedestrians, glass barriers 750mm high have now been installed on top of the concrete barriers along the northern side of the new Mountain Road Bridge.
Works are ongoing on the plaza section of the new Mountain Road Bridge. Construction continues on the plaza’s wall, footings and installation of stormwater drainage.
17 August 2012
Busway Bridge piles complete
Piling for the busway Bridge is now completed, with 24 pilings drilled 55m deep to reach solid rock. Work is now underway on pile capping beams that will support the main beams for the Bridge.
The first of these is due to be placed on 2 September. Beams will be placed on the west side (spanning the new road) first, with beams on the east side (spanning the rail) about a month later.
The Bridge will be used for the future busway, however from mid-December traffic will be moved on to it. This will allow demolition of the existing Bridge so it can be replaced with a higher and longer Bridge next year.
17 August 2012
Panmure Station work
The first piles for the new Panmure Station building have now been drilled and are scheduled to be complete on the eastern side by the end of August. The piling rig will then relocate to the western side in early September to complete the last of the piles.
Columns will then be constructed on the underground piles to support the station concourse and building over the train tracks.
Work continues on the pedestrian plaza with pedestrian access limited to a section of the plaza.
The permanent stairs that run down from the north side of the plaza will be installed over the next few months, allowing the temporary scaffold stairs to be removed.
30 July (updated) 2012
Mountain Rd Bridge now open to vehicles
The new Mountain Road Bridge is now open to vehicles as well as pedestrians. This is the first part of the AMETI Panmure project to be complete.
Speed restrictions are in place in the area as construction work continues. Work on realigning Mountain Rd to the intersection of Jellicoe and Pleasant View roads is scheduled to be complete by the end of August.
Late last year, the old Mountain Road Bridge was demolished to construct a new Bridge. The new Bridge is higher and longer to accommodate the electrification of the rail network and a new road underneath.
It also has major improvements for pedestrians and cyclists. It also improves access between the West and East Park’n’Rides on either side of the Panmure train station.
The Bridge and approach roads are currently being sealed in preparation for the opening. Work is continuing on realigning Mountain Rd to the intersection of Jellicoe and Pleasant View roads and is scheduled to be complete by the end of August or early September.From 30 July, the newly-built Mountain Road Bridge will be open to vehicles as well as pedestrians. This will be the first part of the AMETI Panmure project to be complete.
Late last year the previous Mountain Road Bridge was demolished to construct a new Bridge. The new Bridge is higher and longer to accommodate the electrification of the rail network and a new road underneath.
It also has major improvements for pedestrians and cyclists. It will also improve access between the West and East Park’n’Rides on either side of the Panmure train station.
There will be speed restrictions along this section of Mountain Rd because construction is still underway in the area.
Excavation for new road tunnel
Excavation of 44,000m3 or 5000 truckloads of hard basalt rock for the new road tunnel and approaches to it is almost complete.
Work is underway on the foundations and walls for the next stage to create the 220m concrete covered box that the new road will run through.
The west tunnel retaining wall, which has an art design embedded in it, is progressing well. Backfilling behind it will soon begin. Most of the footing for creating the east tunnel wall is almost ready for the wall construction to begin.
A new two lane road, between Mt Wellington Highway near Van Damm’s Lagoon and Merton Rd, will go through the tunnel in the station area.
28 May 2012
New Panmure Station pedestrian plaza opens
A new pedestrian plaza making it easier to get between both platforms at Panmure Station opens on Thursday 28 May. Part of the major station upgrade, it is initially only accessed by stairs, with future work including the installation of lifts.
Other recent changes at Panmure Station include:
pedestrian access to platforms via the new Mountain Rd Bridge
The stairs to platforms from Ellerslie-Panmure Highway are closed
The Ellerslie-Panmure Highway footpath on the station side is closed between Forge Way and Panmure roundabout
Note that there will be disabled access via all routes, except the new pedestrian plaza until lifts are installed later this year.
These changes are necessary to ensure public safety while work on AMETI is carried out.
Piling work commences for Busway Bridge
Piling work on 60m deep piles for the busway Bridge will continue to involve some night and Sunday work beside Ellerslie Panmure Highway.
The new Bridge is at the station next to Ellerslie-Panmure Highway and is part of the station upgrade. The piling is noisy work and we apologise for any disruption caused.
Unfortunately this work has to be carried out separately to other construction activities happening in the area during the day, so there will be another seven nights of piling over the last two weeks of July.
We are working some Sundays to minimise the number of nights worked.
Twenty four piles are being drilled 60m deep to reach solid rock for the Bridge at the station which will be for buses.
Piling work is also being done for the foundations for a new Panmure Station building. Until the pile holes are filled with concrete polymer, an inert liquid, provides support for them. The polymer is pumped between the holes and large water tanks, where it is cleaned, stored and re-used on new piles.
The new Bridge is due for completion at the end of this year.
30 May 2012
Auckland Transport is applying to Auckland Council for consents for the new AMETI road and improvements to Van Damme's Lagoon. These projects are now open for public submissions to the Council.
A section of the Park‘n’Ride off Forge Way will be closed from 1 April but 86 spaces will remain. Passengers driving via Mt Wellington Highway and Ellerslie-Panmure Highway are advised to use these spaces.
New Park‘n’Ride spaces will be available off the Panmure roundabout end of Mountain Road. Passengers driving via the Panmure roundabout side of the station are advised to use this Park‘n’Ride facility.
Access to the station will also change. See the map below for your most convenient access point.
Auckland Transport and its contractors apologise for any inconvenience.
These changes are necessary as part of the AMETI Panmure project. When complete the Panmure Station area will be significantly improved.
The old Mountain Rd Bridge was demolished on Boxing Day and new temporary ramps to the platforms at Panmure Station were installed during the Christmas rail network shutdown.
Access to station platforms is different to how it was before Christmas. Signage is in place to guide passengers.
Work on a new Mountain Rd Bridge over the rail lines is now underway with good progress being made on piles and foundations. The new Bridge will be higher to allow for electrification of the rail network.
Other AMETI Panmure construction work:
Station platform works
Ongoing work on a new temporary park and ride car park
Demolition of buildings
Enabling works for major construction, including creating a trench for combining underground services. This is being carried out at night, mostly on private property. This is noisy work and may be heard by some residents. Auckland Transport is endeavouring to schedule the noisiest work earlier in the evening, use quiet machinery where possible.
Auckland Transport has a community liaison team focused on minimising the impacts to the public during construction.
If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.
I’m ready to talk now.
You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.
What will I do for money?
There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.
I haven’t been beaten up, can Women’s Refuge still help me?
We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.
How much does it cost to stay?
Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.
How long can I stay in a safe house?
Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.
I don’t live with my partner, but he is abusing me. Can you still help me?
Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.
What happens if I haven't got any clothes or food?
Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.
Will other people be there?
Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.
How will I get my kids to school?
The advocates at your local refuge will help you work out transport for your children, or help with changing schools.
Can Women's Refuge help me if I stay in my own house?
Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.
I'm living in a rural area. Can you still help me?
Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.
Can Women's Refuge help around issues with children?
Yes. We can provide support and advocacy around matters to do with custody, access and care.
BEING SAFE ONLINE
The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.
If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.
To activate a private browsing session, follow the instructions below.
Open Safari > go to the File menu > select New Private Window
When finished, don’t forget to close your browser window to ensure your safety and privacy.
Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window
Open IE > click the Tools button > select Safety > and then click InPrivate Browsing
Open Firefox > click the menu button ☰ > and then click New Private Window
You should see a message in the new window saying that you are now browsing privately.
When finished, don’t forget to close your browser window to ensure your safety and privacy.
The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.
If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.
Know abuser's schedule and safe times to leave.
Contact us for guidance or a safe place to stay for you and your children.
We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.
The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.
Make a safety plan with the guidance of a refuge advocate.
Get yourself a pre-paid phone; keep it charged and safe.
Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.
Keep a journal of all violent incidents, noting dates and events.
If you can, open your own bank account and try to save some money.
If you have pets you are worried about, consider them in your safety plan.
Collection of personal information
We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.
You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.
Automated collection of non-personal information
When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.
Use and disclosure
assist in providing information and services requested by you;
communicate with you
Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:
for the above-mentioned purposes;
if you have otherwise authorised us to do so;
if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
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All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.
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This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.
Right to access and correct
You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Privacy Officer NCIWR PO Box 27-078 Marion Square Wellington 6141
To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.
Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.
If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website (www.womensrefuge.org.nz). If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit www.womensrefuge.org.nz safely.
Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.
If You’re In Immediate danger CALL 111 IMMEDIATELY
If you fear for your safety:
Run outside and head for where there are other people.
Ask someone to call 111
If you have children take them with you if you can