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Auckland Transport

COVID-19 information COVID-19 information

Last updated 7:55am, 15 October 2021

Auckland remains at Step 1 of Alert Level 3. The Government will review this on Monday 18 October. Bus, train and ferry services are continuing to run to the reduced timetable at Alert Level 3.

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Travel at Alert Level 3 - Step 1

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Timetables at Alert Level 3

Free travel to your vaccination

Travel at Alert Level 3 - Step 1

Auckland is at Step 1 of Alert Level 3. This means friends and whānau can reconnect with each other and you can travel throughout the Auckland region for day trips to do exercise, sports or recreation outdoors. 

  • You are encouraged to continue wearing a face covering when you leave your home and when physical distancing is not possible.
  • Outdoor gatherings between 2 households can go ahead, with a maximum of 10 people.
  • You can only travel to Waiheke Island or Great Barrier Island (Aotea Island) for recreation if you are a resident there.
  • To help you get to any COVID-19 vaccination clinic, you can travel for free on buses and trains.

For more information on where and when you are permitted to travel go to: www.COVID19.govt.nz

If you need to travel, please scan the Ministry of Health’s NZ COVID Tracer app QR code, to assist with contact tracing, should it be needed.

What this means for public transport

Kua whakaturehia te mau i ngā uwhi mata
Face coverings are mandatory

Kia hamaru te tū tirara
Keep a safe physical distance

Whakakarapa i te tohu QR
Scan the QR code

  • You can use public transport to travel throughout the Auckland region for day trips to do exercise, sports or recreation outdoors.
  • You can only travel to Waiheke Island or Great Barrier Island (Aotea Island) for recreation if you are a resident there.
  • The government has advised that you must maintain physical distancing on public transport. Remember to tag on and tag off using your AT HOP card.
  • Bus, trains and ferries will be running to a reduced timetable.
  • When getting on and off a bus please use the rear door.
  • Customers who use a wheel chair or other mobility device or require driver assistance can still use the front door of buses. This also applies to vision impaired customers - we ask drivers to assist them through the front door.
  • Schools are open for children of essential workers at Alert Level 3. Auckland Transport school buses are not running.
  • A face-covering must be worn on-board and while you are waiting for public transport. This includes bus and train stations, bus stops and ferry terminals.
  • You do not need to wear a face covering if you are under the age of 12 or have medical reasons not to. For more information on exemptions go to: www.COVID19.govt.nz 
  • Face masks are on sale in vending machines at public transport facilities across Auckland. The masks are in 42 machines at bus and rail stations and ferry wharves.
  • Remember our AT Mobile app shows how many people are on a bus or train service at any given time, so you can see whether physical distancing is achievable before you board

As always, the safety of our staff and customers is our top priority. All public transport services are being cleaned regularly and thoroughly.

What this means for parking

  • All parking restrictions apply for both on and off-street parking. Please take note of bus lanes and special vehicle lanes and use them correctly. 

The best place to find the latest New Zealand COVID-19 information is on the Ministry of Health’s website and the Government's main COVID-19 website. For COVID-19 health advice and information, or if you think you may have COVID-19, Aucklanders can contact the Healthline team (for free) on 0800 358 5453.


Contact Auckland Transport

Contact Auckland Transport