Last updated 4:41pm 12 November 2021
Auckland is at Step 2 of Alert Level 3. Bus, train and ferry services are continuing to run to a reduced timetable. From Wednesday 17 November, all Auckland Transport school buses will be running to their regular timetable as ākonga (students) can return to school. Additional services will also be added to 5 bus routes.
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Travel at Alert Level 3 - Step 1 & 2
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School bus services - from Wednesday 17 November
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Travel at Alert Level 3 - Step 1 & 2
Auckland is at Step 2 of Alert Level 3. Friends and whānau can connect with each other and you can travel throughout the Auckland region.
- You are encouraged to continue wearing a face covering when you leave your home and when physical distancing is not possible.
- Under Step 1, outdoor gatherings between 2 households can go ahead, with a maximum of 10 people. Under Step 2, outdoor gatherings of up to 25 people can go ahead, with the removal of the 2 household restriction.
- You can only travel to Waiheke Island or Great Barrier Island (Aotea Island) for recreation if you are a resident there.
- To help you get to any COVID-19 vaccination clinic, you can travel for free on buses and trains.
- Schools are currently open for children of essential workers and all ākonga students in Years 11, 12 and 13. From Wednesday 17 November all ākonga (students) can return to school.
For more information on where and when you are permitted to travel go to: www.COVID19.govt.nz
If you need to travel, please scan the Ministry of Health’s NZ COVID Tracer app QR code, to assist with contact tracing, should it be needed.
What this means for public transport
Kua whakaturehia te mau i ngā uwhi mata
Face coverings are mandatory
Kia hamaru te tū tirara
Keep a safe physical distance
Whakakarapa i te tohu QR
Scan the QR code
- You can use public transport to travel throughout the Auckland region.
- Buses, trains and ferries are running to a reduced timetable.
- All Auckland Transport school buses will be running to their regular timetable from Wednesday 17 November. Where schools have advised Auckland Transport that a school bus is not required we will cancel it.
- When getting on and off a bus please use the rear door.
- Customers who use a wheel chair or other mobility device or require driver assistance can still use the front door of buses. This also applies to vision impaired customers - we ask drivers to assist them through the front door.
- The government has advised that you must maintain physical distancing on public transport. Remember to tag on and tag off using your AT HOP card.
- A face-covering must be worn on-board and while you are waiting for public transport. This includes school buses, bus and train stations, bus stops and ferry terminals.
- You do not need to wear a face covering if you are under the age of 12 or have medical reasons not to. For more information on exemptions go to: www.COVID19.govt.nz
- Face masks are on sale in vending machines at public transport facilities across Auckland. The masks are in 42 machines at bus and rail stations and ferry wharves.
- Remember our AT Mobile app shows if there is space on board buses or trains, so you can see whether physical distancing is achievable before you board.
- You can only travel to Waiheke Island or Great Barrier Island (Aotea Island) for recreation if you are a resident there.
As always, the safety of our staff and customers is our top priority. All public transport services are being cleaned regularly and thoroughly.
What this means for parking
- All parking restrictions apply for both on and off-street parking. Please take note of bus lanes and special vehicle lanes and use them correctly.
The best place to find the latest New Zealand COVID-19 information is on the Ministry of Health’s website and the Government's main COVID-19 website. For COVID-19 health advice and information, or if you think you may have COVID-19, Aucklanders can contact the Healthline team (for free) on 0800 358 5453.