COVID-19 information COVID-19 information
Last updated 7:30am, 19 November 2020
Our country’s response to COVID-19 has ensured we are able to move back to COVID Alert Level 1 with all services returning to normal.
What you need to know:
Public transport
Public Transport is operating to normal schedules. While there are no longer physical distancing restrictions for seating on public transport, we recommend physical distancing where possible.
You must now wear face coverings when on public transport to help reduce the spread of the virus.
Normal fares are being charged at Alert Level 1, cash is still not being accepted on public transport. You must tag on/off with your AT HOP card and we strongly recommend that you register your AT HOP card to help with contact tracing should it be required.
Ministry of Health contact tracing QR codes are displayed on public transport. To help things go smoothly, please install the Ministry of Health’s NZ COVID Tracer app before you take public transport. Remember to scan the code during your trip.
If you are not feeling well, please stay at home. Auckland, thanks for the support. We did it (again).
Travel planning
You can continue to rely on the AT Mobile App and journey planner to plan your journey. We will be actively monitoring our network capacity while at Alert Level 1 and will make changes to timetables as needed.
Find out more information in our COVID-19 media briefing.
The best place to find the latest New Zealand COVID-19 information is on the Ministry of Health’s website and the Government's main COVID-19 website. For COVID-19 health advice and information, or if you think you may have COVID-19, Aucklanders can contact the Healthline team (for free) on 0800 358 5453.