Sustainable procurement Sustainable procurement
Sustainable procurement is about collaborating with our suppliers and contractors to deliver positive outcomes for our communities and environment.
On this page
- Our commitment to sustainable procurement
- Sustainability reporting
- Ethical and responsible sourcing
- Sustainability Plan (SMP or SIP)
- Case studies
Our commitment to sustainable procurement
AT is a major public procurer with a wide scale and range of spending. This means that we're able to shape markets and impact the lives of residents of and visitors to Tāmaki Makaurau / Auckland and Aotearoa / New Zealand.
When choosing to buy goods and services, we consider not only their price and quality, but also their potential to generate greater public value for Aucklanders through broader social and environmental objectives.
Many strategies and plans highlight the need for sustainability throughout the operation of our city and transport network. These include:
- Auckland Council’s Te Tāruke-ā-Tāwhiri: Auckland's Climate Plan
- the AT Business Plan
- AT Sustainability Strategy 2024-2031
- Hīkina te Wero: AT's Environment Action Plan (PDF 920KB, 32 pages)
- AT’s Climate Change Technical Policy
- AT’s Transport Equity Framework
- other AT strategies and plans.
We cannot deliver these objectives alone. It is important to us that our suppliers also support our goal of a sustainable and resilient Tāmaki Makaurau.
Through sustainable procurement, we can ensure that all Aucklanders take part and share in our city’s growing economy and that we have a positive impact on the environment.
In 2021, we launched our first Sustainable Procurement Action Plan, which set out our vision for all AT procurement activities to help accelerate Auckland's transformation to a regenerative economy. Building on this foundation, in 2024 we launched our Sustainability Strategy 2024-2031, which focuses on strengthening Auckland’s social, economic, climate and environmental resilience. To support this, we have identified 8 objectives that AT procurement is committed to and could significantly influence:
Objective 1: Supplier diversity
Supplier diversity is a strategic, intentional business process that proactively supports businesses owned by people from under-served communities and social enterprises. It enables them to engage in supply chains and business opportunities.
Supplier diversity initiatives support inclusive and equitable access to social and economic opportunities in Auckland and New Zealand.
International evidence shows that we can benefit Auckland's under-served communities and help to address systemic inequality by engaging with diverse suppliers through the supply chain.
We can do this by investing in:
- the Māori economy
- the Pasifika economy
- the impact economy
- local economies.
Profit created through Māori and Pasifika businesses is likely to linger longer within those communities instead of going directly offshore. Māori and Pasifika businesses are more likely to hire staff from their own communities, start them on higher wages, and offer training to enable career progression.
We are focused on improving access to direct AT contract opportunities and indirect opportunities through our direct suppliers' supply chains for the following types of organisations:
- Māori-owned businesses
- Pasifika-owned businesses
- women-owned businesses
- social enterprises and other impact-driven organisations
- local businesses based within the Local Board area where the contract is to be delivered.
To help us achieve this objective, we recommend that our suppliers connect with:
- Amotai: Amotai connects businesses and organisations with Māori and Pasifika enterprises that can meet relevant requirements of the contract and, at the same time, create social value for Auckland’s communities.
Contact: Kiaora@amotai.nz
Objective 3: Quality employment
We are looking to create new employment opportunities through our contracts for people from targeted under-served communities who face barriers to employment, experience significant inequities or face higher levels of deprivation.
Through our contracts and supplier relationships, we also aim to improve the incomes, skills, and capability of people from under-served communities through training and development schemes for employees.
By working together with our suppliers towards this objective, we can support the pipeline of people entering our critical service industries. It will contribute to growing the workforce by addressing labour shortages and the ability of the market to meet Auckland's significant growth.
To deliver Quality Employment, employers are required to provide:
- full-time (30 hours+ per week) permanent employment at living wage or above
- 12-month industry skills training plan
- individual coaching, mentoring and support for the first 12 months.
By supporting inclusive and equitable participation in meaningful and quality employment, AT and our suppliers can directly improve people's quality of life and living standards, including the life chances of children in low-income families.
Targeted under-served communities are:
- Māori
- Pasifika peoples
- long-term unemployed
- people that are not in education, employment, or training (NEET)
- people who have experienced long-term or cyclical joblessness, particularly young people
- people with a disability
- refugees
- people re-entering the workforce from childcare commitments, ill-health, injury or a correctional sentence
- older workers transitioning from other sectors in the workforce
- people that are underemployed or under-utilised
- women in male-dominated roles and/or industries.
To help us achieve the Quality Employment objective, we recommend that our suppliers connect with:
- Ngā Puna Pūkenga: A partnership between Auckland Council Group and the Ministry of Social Development. Ngā Puna Pūkenga supports people into sustainable, full-time employment.
Email: ngapunapukenga@aucklandcouncil.govt.nz - Māori and Pasifika Trades Training: A group of training and industry organisations working together to support Māori and Pasifika trainees and connect trainees with employers.
Contact: Atarau Pouwhare-Ellis, Kaihautū, atarau.pouwhare-ellis@aucklandcouncil.govt.nz - Social Labour Supply: Partners with large construction and infrastructure projects to support labour requirements whilst providing people with entry level opportunities into the industry.
- Auckland Jobs and Skills Hubs: Jobs and Skills Hubs are a free recruitment service to support huge growth in Auckland’s construction and infrastructure sectors.
Objective 3: Human rights
We want to make sure that workers involved in our operations and supply chains are treated fairly and their human rights are respected. We are committed to undertaking the necessary due diligence activities to seek transparency of domestic and international supply chains, identify human rights and environmental risks, and aim at eradicating any conditions that allow for modern slavery and worker exploitation.
AT is proactively working together with other organisations to understand the nuances of human rights risks and abuses, including modern slavery. We're doing this both at a local level and in our domestic and international supply chains.
We aim to develop integrated, sector-wide insights and solutions, raise standards and stamp out modern slavery from supply chains. This will enable suppliers with good practices to flourish.
To help us achieve the Human Rights objective, we require contracted suppliers to:
- become a supplier member with AT’s ethical sourcing partner Sedex
- submit at least 12-monthly responses to an ethical sourcing self-assessment questionnaire
- comply with worker voice surveys, audits, corrective action plans and continuous improvement pathways, as per AT requests
- invite all their direct suppliers to connect via the Sedex platform, complete self-assessment questionnaires and comply with worker voice surveys, audits, corrective action plans and continuous improvement pathways
- demonstrate to AT that the wellbeing needs of any migrant employees are being met, including provision of ongoing pastoral support
- have systems in place to ensure that migrant employees understand their labour rights under New Zealand law and can access legal services and support if needed
- have tools and systems in place to ensure that employees can safely report any grievances, anonymously if needed
- provide visibility of likely sources of materials and other goods to be used within the contract.
Objective 4: Transport equity
Suppliers and delivery partners play an important role in helping optimise transport infrastructure and services for communities with the greatest need. By embedding transport equity objectives into project design and delivery from the outset, outcomes can align with the measures set out in the Auckland Transport Equity Framework (ATEF).
Through procurement, we aim to drive equitable outcome. This means ensuring infrastructure design and service operations prioritise the needs of underserved communities and maximise transport equity.
Objective 5: Carbon emission reduction
Climate change hazards include:
- increased rainfall and storm events
- an increase in the average temperature
- more common and severe droughts
- increased flood events and landslips
- coastal erosion and sea level rise.
These changes are why it's urgent that AT and our contractors and consultants improve the way we work together.
Climate mitigation (through emissions reduction) and adaptation are important parts of how we respond to climate change. This work may let us trial innovative design solutions, materials, or construction methods to reduce operational and embodied (or infrastructure-based) emissions.
Actions might include:
- the use of low-carbon materials, such as flyash amended cement
- selecting materials constructed with low carbon methods, such as timber instead of steel
- reducing the volume of materials required through recycling and reuse.
To support our scope 2 and 3 reporting requirements, contractors and consultants must use our Sustainability Data Portal to report the volumes of fuel and consumption of energy associated with:
- design
- physical works
- operation
- maintenance and renewal works.
The carbon emission calculation will be made using the raw data the consultant or contractor provides. That way, we can ensure a consistent approach across our business.
Objective 6: Climate change adaptation
The AT Climate Change Technical Policy impacts many aspects of our business and transport system. It requires us to think about how we build and develop assets differently, including:
- planning
- design
- construction
- renewals
- maintenance.
All AT suppliers must agree to comply with the provisions in the AT Climate Change Technical Policy as relevant to their specific contract.
There are key points from the policy that our suppliers must be aware of.
- AT climate-related risk appetites outlined in the policy, which must be considered during planning, design, and construction of new assets and renewals.
- The planning, design and construction of new assets and renewals must consider adaptation to the physical impacts of the changing climate.
- A systemic risk assessment must be undertaken using scenario analysis tools referenced in the policy.
- It is no longer acceptable to use past climatic conditions to inform activities.
- Activities undertaken in the achievement of key deliverables or initiatives will need to be resilient to future climate risks.
- Proposed actions to reduce emissions, including materials and product choices, should consider the impact on biodiversity and the environment, and reductions in emissions. Options that reduce emissions but increase environmental harm should be avoided.
Download the AT Climate Change Technical Policy (PDF, 698KB)
Objective 7: Greening the network
AT manages over 7,500km of roads and many of these connect green spaces, parks and reserves with our natural waterways. This network provides the opportunity to create ecological corridors that deliver environmental and ecological benefits and help manage the impacts of climate change. Green corridors also allow species to migrate through urban environments, enhancing biodiversity and the health of Aucklander’s and our region.
As part of this commitment, we are working to incorporate green infrastructure into the design, construction, and maintenance of our transport network. Green infrastructure refers to a strategically planned network of natural and semi-natural areas, such as rain gardens, green roofs and walls, trees, gardens and other vegetation.
When you work with us, we encourage you to demonstrate how your services and solutions will:
- maximise the integration of green infrastructure into design, construction, or engineering projects
- avoid unnecessary removal of existing mature trees where possible.
Objective 8: Waste minimisation
AT maintenance and construction contracts have typically sent an average of 50% of their waste to a managed or licensed landfill.
Through Hīkina te Wero, we aim to decrease the volume of waste materials sent to landfill and increase diversion to 75%. While some of this is unavoidable due to the nature of the material, there are opportunities to reduce this volume further.
Examples include:
- increasing the reclaimed asphalt paving (RAP) where possible
- reusing clean basecourse or aggregate
- using recycled aggregate and crushed concrete
- selecting new materials with end-of-use in mind (to reduce future disposal requirements, such as by reducing plastic packaging).
Contractors and consultants must report the volumes of different materials used in their physical works and projects, and the volumes of materials diverted from and sent to landfill, using our Sustainability Data Portal.
This information supports our calculation of our scope 3 emissions and lets us track progress against the targets in our Environment Action Plan.
Sustainability reporting
We require accurate and robust data to support our performance framework and understand the impact of our:
- corporate activities
- operations
- asset construction, maintenance, and renewals.
This data allows us to identify areas for improvement as we seek to reduce our operational and infrastructure carbon footprint and deliver a positive social impact.
We recognise that many of our contracting partners already collect sustainability data.
We've developed a Sustainability Data Portal to make collating this information for AT contractors streamlined and more consistent.
The portal is an online tool that our contractors can access directly. The data held by the portal is only accessible to us and the contractor who enters the information. Monthly reports using Power BI will be available to the contractor. These can be tailored to meet internal reporting requirements.
Contractors will provide monthly environmental and social impact data via the portal to AT, including:
Environmental data
- on site energy
- water
- waste
- transport and fuel use
- materials
- refrigerants
- numbers of tree planted or removed.
Social impact data
- number of new entrant recruits from under-served communities working on contracts and sub-contracts and undergoing ongoing training
- money spent on sub-contracts awarded to ‘diverse businesses’.
For guidance on sustainability reporting, email sustainability@at.govt.nz.
Ethical and responsible sourcing
Social and environmental impact in procurement is not only about delivering positive outcomes through our direct supplier relationships. The decisions we make to buy goods and services must also consider the impact on the entire supply chain.
All of our procurement activity is underpinned by ethical and responsible sourcing principles. In late 2019, we introduced a Supplier Code of Conduct that we are progressively rolling out to all our suppliers. Following review of the Supplier Code between February 2023 and July 2023, a number of updates were made and a 2023 version has been published.
Download the AT Supplier Code of Conduct. (PDF 6MB)
The Auckland Transport Supplier Code of Conduct is the foundation document requiring commitment from our suppliers (including Code suppliers’ parents, affiliates, subsidiaries and subcontractors) to best practice relating to social, environmental, ethical and financial responsibility.
Suppliers are required to commit to the expectations under each of the seven principles detailed in this Supplier Code, as a condition of doing business with AT.
If you are an AT supplier, we request that an authorized person from the organization does the following:
- Read the Auckland Transport 2023 Supplier Code of Conduct (PDF, 6MB)
- Complete and sign the AT Supplier Code of Conduct Acknowledgement form (DOCX, 79KB)
- Email the completed and signed acknowledgement form to sustainableprocurement@at.govt.nz
Through our partnership with Sedex, AT Procurement undertakes Supplier Risk Assessments of markets and uses other tools to understand environmental and human rights-related risks in our supply chains and address areas of concern.
We are committed to continuously reviewing and improving our ethical and responsible sourcing and procurement due diligence processes.
We are also proactively working together with other organisations to understand the nuances of environmental and human rights risks and abuses, including modern slavery. We aim to understand these at a local level and in our domestic and international supply chains, to develop integrated, sector-wide insights and solutions.
Sustainability Plan (SMP or SIP)
Contractors may be required to co-develop a Sustainability Management Plan (SMP) or Sustainability Implementation Plan (SIP), depending on contract conditions. The plan must have agreed KPIs against each of the sought sustainable objectives, and details on how data will be collected to enable reporting to us against required metrics.
The Sustainability Plan may include, but is not limited to:
- priority sustainability objectives to be delivered throughout the duration of the contract and why those objectives were selected
- proposed initiatives, innovations, or actions to support delivery of objectives identified
- a proposed roadmap or action plan for how the contractor will deliver the objectives identified over the duration of the contract
- reporting metrics to measure performance against the objectives
- KPIs against metrics
- proposed responsibilities and resourcing
- proposed governance, monitoring, and reporting methods and timeframes
- anything else relevant to the successful delivery of sustainable objectives.
Case studies
Infrastructure procurement
- Te Aroha Pa - Teaming up with Māori suppliers to achieve great outcomes (PDF 1.8MB)
- Puhinui Interchange - Sustainable procurement outcomes achieved in station construction (PDF, 1.1MB)
- Eastern Busway 1 - Native planting, creating hope
- Makaurau Marae carpark upgrade - Supporting the New Zealand economy through Supplier Diversity (PDF, 203KB)
- Ōtāhuhu Station - Trialling a social enterprise coffee kiosk at Ōtāhuhu Train Station (PDF, 245KB)
- Ōtāhuhu Streetscape Upgrade - building networks and experience for design students (PDF, 1.7MB)
- Manukau bus interchange - Trades employment for young people in a major transport interchange (PDF, 267KB)
- Pukekohe bus and rail station - Creating a window for on-site work experience and training via a station redevelopment (PDF, 226KB)
- Point Chevalier to Westmere improvements project — sustainable procurement (PDF, 1.9MB)
Operations procurement
Operations procurement success stories will be added soon.
Business Technology and Corporate procurement