Taking the ferry is a scenic, peaceful change from the hectic mayhem that often comes with commuting. It's also a great way to explore the beautiful islands of the Hauraki Gulf.
This section provides you with everything you need to know about catching ferries in the Auckland region, including information for disabled travellers, what to do if you have lost or found property, how to talk to us about a suggestion or complaint and more.
- How to purchase ferry tickets
- Travelling on the ferry
- Ferry operators
- Buses to and from the ferry
- Get ferry timetables
For information on ticket prices for ferries visit the ferry fares section.
There are a number of places for you to purchase your ferry ticket depending on your ferry operator or destination.
For ferry services operated by Fullers Auckland (except Waiheke Island) you can buy your ticket from the Downtown Ferry Terminal, whether you are travelling to or from this destination. You can also buy tickets at the Fullers' Devonport ticket office.
For the Fullers Waiheke Island ferry service you need to purchase tickets at the Downtown or Waiheke ferry terminals.
Tickets are to be presented as you board the ferry.
Outside ticket office hours you will be able to buy most ticket types on board.
Tickets for the Explore Waiheke Island ferry service can be purchased from the Downtown Pier 2 Explore ticket office.
Gulf Harbour ferry
Tickets for the Gulf Harbour Ferry can be purchased on the ferry or from the Downtown Pier 4 ticket office.
Pine Harbour ferry
Tickets for the Pine Harbour Ferry can be purchased on the ferry or from the Pine Harbour marina.
West Harbour ferry
Tickets for the West Harbour Ferry can only be bought on the ferry.
Prams and luggage
Prams can usually be taken on ferries. Within reason, other items can be taken on board, however space is often limited so please check with your ferry operator before you travel.
Dogs and small animals in cages can be carried on most ferry services. Charges may apply. Please check with your ferry operator before you travel.
Bikes can be carried on most ferries except the West Harbour ferries. However please check with your ferry operator to confirm as some vessels have limited space.
|Fullers Group Limited|
|Phone:||+64 9 367 9111|
|Fax:||+64 9 367 9148|
|Address:||PO Box 1346, Auckland, New Zealand
99 Quay Street
|Pier 4 Ticket Office|
|Phone:||+64 9 307 8005|
|Fax:||+64 9 307 3962|
|Address:||PO Box 37 588
|Pine Harbour Ferry|
|SeaLink Pine Harbour Ltd|
|Address:||C/- SeaLink Head Office
11 Brigham St
|West Harbour Ferry|
|Belaire Ferries Ltd|
|Phone:||+64 09 416 6344|
|Address:||West Park Village
|Address:||C/- SeaLink Head Office
11 Brigham St
|Services:||Waiheke and Great Barrier island car ferry services|
|Explore Auckland Harbour Ltd|
|Phone:||0800 000 469|
|Address:||Pier 2 kiosk
99 Quay St
|Services:||Passenger ferry service to Waiheke Island, other tourist services|
Many ferry terminals have convenient connecting bus services which will get you to and from the ferry terminal in time for sailing:
The ferry terminal is at Bayswater Marina, accessed from Sir Peter Blake Parade, off Bayswater Ave. The bus routes that will take you to the terminal are:
803, 804 - These buses run from Takapuna to the terminal to connect with most ferry arrivals and departures. The buses run via Milford, Smales Farm and North Shore Hospital.
The ferry wharf is at the end of Hinemoa Street. The bus routes that will take you to and from the wharf are:
957 - These buses run from Albany Station to the wharf to connect with ferry arrivals and departures. The buses run via Massey University, Bush Road, Glenfield Mall, Highbury Shops and Birkenhead Avenue.
The ferry terminal in Devonport is right at the end of Victoria Road and is a big building, so you can't miss it. Parking at the Devonport Wharf can be limited during the week. The bus routes that will take you to and from the wharf are:
813 - This bus runs from Takapuna to the wharf to connect with ferry arrivals and departures. It departs from Takapuna Transport Centre (Stop 1) and travels via Lake Road, Old Lake Road, Vauxhall Road, Albert Road then Victoria Road to the Devonport Wharf.
To get from Devonport Wharf to Takapuna, the route is reversed.
779 - This bus departs from the wharf and travels via King Edward Parade, Cheltenham Road, Tainui Road, Vauxhall Road, Church Street and King Edward Parade to Devonport Wharf.
The bus then continues via Victoria Road, Calliope Road and Victoria Road back to the wharf.
Half Moon Bay
The ferry wharf is at the end of Ara Tai Place (Pigeon Mountain Road turns into this). The bus routes that will take you to and from the wharf are:
552 - Selected services only, please check the timetable - this bus runs from Clovelly Road, Musick Point Road, The Parade, Eastern Beach Road, Bucklands Beach Road, Priestly Drive, Causarina Road, Pigeon Mountain Road and Ara Tai Place to the wharf.
565, 575 - The 565 will travel between Botany and Half Moon Bay via Burswood Dr, Gossamer Dr, Glenmore Rd. The 575 will travel to Mellons Bay, Howick and Botany. Transfers are available between the 565 and 575 services at Half Moon Bay Ferry Terminal.
Please note that buses will depart at their scheduled time and will not wait if ferry services are delayed.
The ferry wharf is right by the Calliope Reserve and can be accessed via Calliope Road. The bus route that will take you to and from the wharf is:
779 - This bus runs in a loop, it departs from Devonport Wharf and travels via King Edward Parade, Cheltenham Road, Tainui Road, Vauxhall Road, Church Street and King Edward Parade to Devonport Wharf. It continues along Victoria Road, Calliope Road to Stanley Point.
The bus then continues via Victoria Road, Calliope Road, and Victoria Road back to the Devonport Wharf.
The ferry wharf is at the end of Laurie Southwick Pde. The bus route that will take you to and from the wharf is:
988 - This bus runs from the Pacific Plaza to the wharf to connect with ferry arrivals and departures. It departs opposite the Pacific Plaza (Stop 4644) and travels via Whangaparaoa Rd, u-turns near Bruce Harvey Dr by the Shakespear Regional Park and continues along Whangaparaoa Rd to Shakespear Rd, Gulf Harbour Dr, and Laurie Southwick Pde to the Gulf Harbour Wharf.
To get from Gulf Harbour Wharf to Pacific Plaza, the route is reversed.
The ferry wharf (Matiatia wharf) is at the end of Ocean View Rd. Several bus routes travel to and from the wharf and around different parts of the island:
1a, 1, 2, 3, 4, 5, 6 - Check the timetable and map carefully for which routes service the following areas on Waiheke Island: Oneroa, Blackpool, Surfdale, Ostend, Onetangi, Palm Beach and Rocky Bay. Only routes 1 and 3 service Owhanake carpark.