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Auckland Transport

Ferry servicesFerry services

Taking the ferry is a scenic, peaceful change from the hectic mayhem that often comes with commuting. It's also a great way to explore the beautiful islands of the Hauraki Gulf.

This section provides you with everything you need to know about catching ferries in the Auckland region, including information for disabled travellers, what to do if you have lost or found property, how to talk to us about a suggestion or complaint and more.


Purchasing your ticket

For information on ticket prices for ferries visit the ferry fares section.

There are a number of places for you to purchase your ferry ticket depending on your ferry operator or destination.

Fullers

For ferry services operated by Fullers Auckland (except Waiheke Island) you can buy your ticket from the Downtown Ferry Terminal, whether you are travelling to or from this destination. You can also buy tickets at the Fullers' Devonport ticket office.

For Waiheke Island services you need to purchase tickets at the Downtown or Waiheke ferry terminals.

Tickets are to be presented as you board the ferry.

Outside ticket office hours you will be able to buy most ticket types on board.

Gulf Harbour ferry

Tickets for the Gulf Harbour Ferry can be purchased on the ferry or from the Downtown Pier 3 ticket office.

Pine Harbour ferry

Tickets for the Pine Harbour Ferry can be purchased on the ferry or from the Pine Harbour marina.

West Harbour ferry

Tickets for the West Harbour Ferry can only be bought on the ferry.


Travelling on the ferry

Prams and luggage

Prams can usually be taken on ferries. Within reason, other items can be taken on board, however space is often limited so please check with your ferry operator before you travel. 

Animals

Dogs and small animals in cages can be carried on most ferry services. Charges may apply. Please check with your ferry operator before you travel. 

Bikes

Bikes can be carried on most ferries except the West Harbour ferries. However please check with your ferry operator to confirm as some vessels have limited space.


Ferry operators

Fullers Group Limited
Phone: +64 9 367 9111
Fax: +64 9 367 9148
Address: PO Box 1346, Auckland, New Zealand
Level 2
Ferry Building
99 Quay Street
Auckland
E-mail: enquiries@fullers.co.nz
360 discovery
Pier 4 Ticket Office
Phone: +64 9 307 8005
Fax: +64 9 307 3962
Address: PO Box 37 588
Parnell
Auckland
E-mail: info@360discovery.co.nz
Pine Harbour Ferry
SeaLink Pine Harbour Ltd
Phone: 0800 SEALINK
Address: C/- SeaLink Head Office
11 Brigham St
Wynyard Quarter
Auckland 1010
E-mail: info@sealink.co.nz
West Harbour Ferry
Belaire Ferries Ltd
Phone: +64 09 416 6344
Address: West Park Village
Hobsonville Marina
Clearwater Cove
Hobsonville
E-mail: sales@belaire.co.nz
Other Operators
SeaLink Ltd
Phone: 0800 SEALINK
Address: C/- SeaLink Head Office
11 Brigham St
Wynyard Quarter
Auckland 1010
E-mail: info@sealink.co.nz
Services: Waiheke and Great Barrier island car ferry services
Explore Auckland Harbour Ltd
Phone: 0800 000 469
Address: Pier 2 kiosk
99 Quay St
Auckland
Email: waiheke@exploregroup.co.nz
Services: Passenger ferry service to Waiheke Island, other tourist services

Buses to and from the ferry

Many ferry terminals have convenient connecting bus services which will get you to and from the ferry terminal in time for sailing:

Bayswater

The ferry terminal is at Bayswater Marina, accessed from Sir Peter Blake Parade, off Bayswater Ave. The bus routes that will take you to the terminal are:

803, 804 - These buses run from Takapuna to the terminal to connect with most ferry arrivals and departures. The buses run via Milford, Smales Farm and North Shore Hospital.

Birkenhead

The ferry wharf is at the end of Hinemoa Street. The bus routes that will take you to and from the wharf are:

957 - These buses run from Albany Station to the wharf to connect with ferry arrivals and departures. The buses run via Massey University, Bush Road, Glenfield Mall, Highbury Shops and Birkenhead Avenue.

Devonport

The ferry terminal in Devonport is right at the end of Victoria Road and is a big building, so you can't miss it. Parking at the Devonport Wharf can be limited during the week. The bus routes that will take you to and from the wharf are:

813 - This bus runs from Takapuna to the wharf to connect with ferry arrivals and departures. It departs from Takapuna Transport Centre (Stop 1) and travels via Lake Road, Old Lake Road, Vauxhall Road, Albert Road then Victoria Road to the Devonport Wharf.
To get from Devonport Wharf to Takapuna, the route is reversed.

779 - This bus departs from the wharf and travels via King Edward Parade, Cheltenham Road, Tainui Road, Vauxhall Road, Church Street and King Edward Parade to Devonport Wharf.
The bus then continues via Victoria Road, Calliope Road and Victoria Road back to the wharf.

Half Moon Bay

The ferry wharf is at the end of Ara Tai Place (Pigeon Mountain Road turns into this). The bus routes that will take you to and from the wharf are:

552 - Selected services only, please check the timetable - this bus runs from Clovelly Road, Musick Point Road, The Parade, Eastern Beach Road, Bucklands Beach Road, Priestly Drive, Causarina Road, Pigeon Mountain Road and Ara Tai Place to the wharf.

565, 575 - The 565 will travel between Botany and Half Moon Bay via Burswood Dr, Gossamer Dr, Glenmore Rd. The 575 will travel to Mellons Bay, Howick and Botany. Transfers are available between the 565 and 575 services at Half Moon Bay Ferry Terminal. 

Please note that buses will depart at their scheduled time and will not wait if ferry services are delayed.

Stanley Bay

The ferry wharf is right by the Calliope Reserve and can be accessed via Calliope Road. The bus route that will take you to and from the wharf is:

779 - This bus runs in a loop, it departs from Devonport Wharf and travels via King Edward Parade, Cheltenham Road, Tainui Road, Vauxhall Road, Church Street and King Edward Parade to Devonport Wharf. It continues along Victoria Road, Calliope Road to Stanley Point.
The bus then continues via Victoria Road, Calliope Road, and Victoria Road back to the Devonport Wharf.