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Pay & display parking

Auckland Transport is committed to effectively managing parking turnover in busy areas of the city. Metered or 'pay and display' parking is available on streets and in some car parks, where demand for parking spaces is high or a limited number of places are available. Pay and display machines help to ensure there is fair turnaround of spaces.

Report a problem with a pay and display machine


On-street parking in Auckland

Features of on-street parking in the central city:

  • No time limits for pay and display parking. Stay as long as you like; pay for what you need;
  • Low prices for short stays. You won't pay more than $4 per hour for the first two hours;
  • 10-minute grace period. If you are parking for less than 10 minutes you do not need to pay;
  • Simplified parking signage. We've reduced street clutter and provided more information on our parking machines;
  • New pricing areas apply, see map for details (PDF 4.5MB) Check the nearest parking meter for applicable charges and times of operation;
  • Easier to find on-street parking in evenings. Parking meters apply until 10pm;
  • AT's On-street Price Adjustment Policy (PDF 179KB) explains how on-street parking rates will be adjusted, based on demand.


Open-air car parks

Auckland Transport provides open-air pay and display car parks at the following locations:

Open-air car park locationsOperating hoursTariffs (incl. GST)  
Alderman Drive
8-19 Alderman Drive, Henderson
   
Anzac Street
40 Anzac Street
 Monday - Sunday 8am - 8pm
*The car park is closed on Sundays 2am - 12pm when the Sunday Market is operating
Find more information on Anzac Street tariffs here.
Bledisloe
(Behind the Bledisloe Building, 24 Wellesley St West, CBD)
Monday - Friday 6pm - 6am
All day Saturday, Sunday and public holidays
*From the 8th May 2014 Bledisloe will be a private car park. Unauthorised vehicles may be removed at owners cost.
$6.00 flat fee until 6am the following day
Monthly lease: $230.00
Channel View Road
12 Channel View Road, North
   
Corbans Hill
430 Great North Road
   
Eastern Viaduct
210 Quay Street, CBD
   
Falls car park
14 Edmonton Road, Henderson
   
Greys Ave 
(opposite the Auckland Council Civic Building)
Monday - Friday 6pm - 6am
All day Saturday, Sunday and public holidays
$6.00 flat fee until 6am the following day
Monthly lease: $230.00
Jellicoe Street P&D 
37 - 55 Madden Street 
Freemans Bay
7 days, 7am - 10pm First hour free 
$2.00 per hour thereafter (to a maximum of 4 hours)
Manukau Station Road
50 Manukau Station Road
 Available 4am - 6pm any day Find more information on Manukau Station Road tariffs here.
Matiatia car park
6 & 10 Ocean View Road, Waiheke Island
 Find more information on Matiatia car park operating hours here. Find more information on Matiatia car park tariffs here.
Ngaoho Place, Parnell
7 Ngaoho Place (extension), Parnell
7 days, 24 hours $6.00 daily flat rate until 6am the following day
Railway station, Beach Road
(Opposite Tai Ping Supermarket)
7 days, 24 hours 6am - 6pm: $8.00 daily flat rate
6pm - 6am: $10.00 flat rate for evenings
Sale Street
121 Sale Street, CBD
   
Sandspit car park
1451 Sandspit Road, North
Saturday to Thursday 7am - 4:30pm
Friday 7am - 7pm
Find out more about Sandspit car park tariffs here.
Symonds Street
226-228 Symonds Street, Grafton
   
The Strand
Corner of The Strand and St Georges Bay Rd Parnell (Opposite Saatchi & Saatchi)
7 days, 24 hours  Reserved: Monday to Friday 6am - 6pm
No charge outside these hours.
Upper Queen Street
(opposite Cross Street)
7 days, 6am - 8pm
NB: There is a 2 metre height restriction at this car park
Monday to Saturday, 6am - 6pm: $3.00 per hour or $9.00 daily flat rate
Monday to Saturday 6pm - 8pm: $5.00 flat evening rate
Monday to Saturday 8pm - 6am the following day: $5.00 flat evening rate 
NB: For residents, visitors and leaseholders only
$1 minimum transaction applies to all tariffs
Free parking on Sundays and public holidays
Monthly lease: $144.00

West Park Marina
18 Clearwater Cove, West Harbour
   

Please note: Auckland Transport does not allow the sale of any goods in our car parks, unless it is part of a licensed market activity during the market's operating hours.


How do I pay? 

All machines accept New Zealand coins. Credit cards and TXT-a-Park payment options have been introduced on some machines. There is a 50 cent fee for credit card or TXT-a-Park transactions.

Payment instructions are clearly marked on each machine. If the machine is faulty, you must still display a valid receipt, so obtain your ticket from another machine.

Paying with credit card

Instructions for use

  1. Press the 'Time Select' button.
  2. The screen will indicate either of these messages:
    • Insert the card into the machine and pull it out. (The black stripe on the card must be on the left-hand side. If nothing happens, turn card around and try again. If the machine is still unable to be used, report a fault with the card reader.)
    • Credit Card payment unavailable.
  3. Once the credit card has been inserted and removed, the screen will indicate the minimum payment and time. If the screen does not change when the card is inserted and removed, reinsert the card with the stripe the other way.
  4. Press the 'Time Select' button to increase the amount of the dollar value if more time is required. This is in increments of $1 or $2, depending on the tariff.
  5. When the desired value of the transaction or the maximum payment is reached, press the 'OK' button to complete the transaction.
  6. The machine will print the receipt and complete the transaction.

The process can be halted at any time prior to the 'OK' button being pressed, by pressing the 'cancel' button.

The screen provides instructions for each step once the 'Time Select' button is first pressed.

Cost

All credit card transactions incur a 50-cent fee (including GST) in addition to the cost of the parking. This is charged by the service provider (not Auckland Transport) for processing the payment.

TXT-a-Park payments

TXT-a-Park allows customers to pay for parking at some pay and display machines via their mobile phone.

Networks using Txt-a-park

  • Current networks that offer TXT-a-Park are Vodafone and Telecom.

Instructions for use

  1. Press the TXT-a-Park button on the machine, it will show the cost and codes for the length of time they want to park.
  2. Text the machine number and code number for the preferred choice of parking time to 7275.

Machine number shown in different places depending on the machine type

  1. When the text goes through, the machine will beep for a prompt to press the OK button or press Cancel to stop the transaction.
  2. The machine will then print a ticket for displaying on the dashboard and a confirmation text will be sent.

Cost

All TXT-a-Park transactions incur a 50-cent fee (including GST) in addition to the cost of the parking. This is charged by the service provider (not Auckland Transport) for processing the payment. 


What are the rules?

If you are parked in a pay and display area:

  • By law, any vehicle parked in a pay & display area must display a parking receipt during the pay & display's hours of operation;
  • The parking receipt must be clearly displayed on your dashboard, face-up with the receipted time showing. If it cannot be seen, or is allowed to slip off the dashboard, an infringement notice may be issued;
  • You cannot return to continually purchase receipts;
  • After the maximum authorised time (if time limit applies) you must move your vehicle;
  • If the maximum time allowed (shown on the pay & display exterior), or your receipt time is exceeded, an infringement notice may be issued;
  • Motorcyclists must display their ticket so that it's legible at all times (e.g. you could attach it to the handle-bar using a rubber band);

Please note: Some privately-operated car parks also have pay & display machines. These are not managed by Auckland Transport.


When do pay and display machines operate?

All machines clearly state the hours they are operational and it is best to check on the machine you are using. The table below gives a quick guide for some of the machines:

AreaHours of Operation

Parking buildings

During all operational hours of the parking building

Open air car parks

24 hours, 7 days a week

Central Business District (CBD)

From 8am - 10pm, 7 days a week

(including weekends and public holidays)

Throughout Auckland

Most operate from 8am to 6pm

Monday - Saturday (excluding public holidays) unless otherwise stated on the machine


Requesting a refund

Requests for a refund from a defective pay and display machine can be made in writing.

The following information should be provided:

  • Date and time of incident
  • Date and time the broken pay and display machine was reported to Auckland Transport
  • Pay and display machine number
  • Street, location or landmark near machine.
  • Refund amount requested
  • Receipt (if one was purchased from another meter)

Alternatively, if you would prefer to speak to our Customer Service Representatives and provide them with the relevant information, then please contact us.


Need more information?

Contact Auckland Transport