Downtown car park Downtown car park

Parking fees

Monday to Friday, 6am to 6pm  
1 hour $5.50
2 hours $11
3 hours $16.50
4 hours $22
5 hours $24

The daily cap for parking Monday to Friday, 6am to 6pm, is $24. 

Evenings weekdays from 6pm to 5:30am $2 per hour to a maximum of $15
Weekend and public holidays $2 per hour to a maximum of $15
Mobility parking First 2 hours free then usual rates; free after 6pm and on weekends
Waiheke special $29. For this fee to apply, you must enter after 3:30pm but before 11:59pm on Friday and leave after 8:30am on Sunday but before 8:30am on Monday. Otherwise normal tariff applies.
Early-bird parking Downtown does not have early-bird parking fees.

Tariffs are a guideline only and subject to change. Refer to the schedule of fees at the car park entry.


For assistance when in the car park, press the Call button on a payment machine.

Phone 09 355 3553

Live parking availability

Updated just now.
Refreshes every 60 seconds.
During peak times availability can change rapidly.

Ticketless parking

AT Park Area ID 100315

Pay with the AT Park app and avoid the payment machine queues.

Learn more about using the ticketless system.


31 Customs Street West.

Entry at 31 Customs Street West, corner of Lower Hobson Street and Customs Street West.

Parking convenient to Downtown, Viaduct, Ferry terminals, Britomart.

Operating hours

Monday to Thursday: 6am to 1am

Friday to Sunday: 6am to 12am (midnight)

Public holidays: 6am to 12am (midnight)

Downtown Car Park building

Ticketless parking

The entry, exit and payment system uses your vehicle licence plate number, rather than a paper ticket. 

You will be able to avoid queues at the payment machines by using the AT Park app to pay. Please pay before returning to your car, to help avoid queues forming at the exit. 

If you use the payment machines, you will need to know your licence plate number. Tip: Take a photo of your licence plate number so you have it with you when it’s time to pay.

Learn more about using the ticketless licence plate recognition system.


Evenings, weekends and public holidays

Evening rates apply Monday to Sunday (6 pm to 5.30 am), $2 per hour or any part of an hour, up to a maximum of $15. 

Weekend and public holiday rates (including Saturday and Sunday 5:30am to 6pm) $2 per hour or any part of an hour, up to a maximum $15 (excluding the evening rate that will be charged additionally).

Waiheke special

Waiheke special: $29.

For this fee to apply, you must enter after 3:30pm but before 11:59pm on Friday, and leave after 8:30am on Sunday but before 8:30am on Monday.

No exceptions. Normal tariff applies if entry or exit is outside these times.

Early-bird parking

Downtown car park does not have early-bird parking.

Ways to pay

Payment machine

Automatic payment machines can take Visa, Mastercard and EFTPOS payments.

Help is only a button-push away if required.

AT Park app

You do not need to start a parking session. Once you’re back at your car, enter the AT Park Area ID 100315 and confirm payment. Just drive out (the gate will open automatically).

You can download the AT Park app for free via the Google Play Store or Apple App Store.

Learn more about using the ticket-less system or AT Park.

Mobility parking

First 2 hours free then usual rates apply. Free after 6pm and on weekends.

One entry and exit per period.

Take your mobility card to a pay machine and press the help button to talk to our team.

Downtown car park building has 19 mobility parking spaces in total. Level 1- 1 space; Level 1A - 1 space; Level 1B - 6 spaces; Level 1B - 7 spaces; Level 2 - 1 space; Level 3 - 1 space; Level 4 - 1 space; Level 5 - 1 space.

There are time restrictions on mobility parking spaces for level 1A and 1B.

Please note: When the entrance way via PWC building is closed after hours, the only mobility access is via the main entrance on Custom street West through to the lifts by the Payment machines.

Time-restricted parking on levels 1, 1A and 1B

Time-restricted parking has been introduced on levels 1, 1A and 1B of the car park. These spaces are located in areas that are in high demand to increase availability for short-stay parking.

Level 1: 6 x P180 casual spaces.
Level 1 A: 1 x P180 mobility space. 
Level 1 B2 x P15 loading zones.
Level 1 B: 2 x P2 pay machine parking.
Level 1 B: 6 x P180 mobility spaces.
Level 1 B: 4 x P180 parents with prams spaces.

Monthly parking

Reserved allocated: $510

Reserved unallocated: $373

Micro bays: $264

Learn more about monthly leases and check availability.

Carpool lease

Learn more about carpool leases and submit expression of interest for carpool car park lease.

Car park features

Multi-storey car park building.

1944 spaces.

Vehicle height clearance 1.9m.

Dedicated motorcycle / scooter entry lane.

Well lit.

Clean and tidy.

Electric vehicles charge points: six on level 1, and two on the ground level. For help and support visit

Other parking

Motorcycle and scooter parking

Motorcycle and scooter parking is free in dedicated areas.

Parking spaces are clearly marked out and only one motorcycle or scooter is allowed per space.

If you are parking for longer than 12 hours, we encourage you to use floors 5 to 7, leaving space on the lower floors for daily commuters.

Level Scooters Motorcycle
(no scooters)
Mixed motorcycle
& scooter
Ground 4 0 0
Level GB 3 2 2
Level 1 0 5 0
Level 1A 0 0 12
Level 2 0 4 0
Level 3 0 3 0
Level 3A 0 3 0
Level 4 0 3 0
Level 5 0 0 4
Level 6 0 0 20
Level 7 22 0 57
Total 29 20 95

Bicycle parking

Bike racks are situated on the ground floor between the entry and exit. Bicycle parking is free.

Hybrid and small vehicles

Parking for Hybrid vehicles is available on Level 1.

Narrow spaces in Downtown car park have been marked for small cars only.

Downtown car park is open from 6am Friday until 12am Monday so you will be able to remove your car at any time before midnight on Sunday. If you want to remove your car when the car park is closed (i.e. between 12am and 6am Monday), you will need to contact Armourguard on 080 0900 015 for assistance and pay a release fee additional to your parking fee.

Terms and conditions

AT does not allow any advertising without prior authorisation or the sale or distribution of any goods in our car parks, unless it is part of a licensed market activity during the market's operating hours.

We do not allow the distribution of advertising material or storage of goods in our car parks.

View Auckland Transport's car park terms and conditions.


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