In the past couple of weeks we have become aware of isolated issues where some customer’s online card top-ups have not worked.

Some customers have received an error message when trying to top-up but then the transaction appears to have gone through.  Please note that the money from these transactions has not been received by Auckland Transport and will not be charged to your credit card.  It may be that the amount is “on hold” with your bank which the bank will then release back to you.  This can take between 7 – 10 days depending on who you bank with.

If you have an issue or a query you can contact us, on ph 09 366 4467, Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm and we will assist in resolving this. Please be aware our call waiting times might be a bit longer than usual.

We are working hard with our technology suppliers to fix the problem and are aiming to have it rectified as quickly as possible. We apologise for any inconvenience this may have caused you.

Auckland Transport

Ronwood Ave car park

Casual parking $2 per hour*

Monday - Friday 6am - 9pm
0 - 1 hour $2
1 - 2 hours $4
3+ maximum fee $6
Monthly parking from $160
Evening (from 6pm) and weekend $1 per hour or a maximum of $5
Mobility parking First 2 hours free then usual rates; after 6pm and weekends free
Lost ticket fee $40

Operating hours

Monday to Friday: 6am - 9pm.

Saturdays, Sundays, and public holidays: Closed.

Car park features

Vehicle height clearance: 2.1m.

System for quick and easy parking (space availability signage by level).

Well lit.

Clean and tidy.

CCTV cameras that link through to a central control room monitored by security personnel. 

*These tariffs are a guideline only and subject to change. Refer to the schedule of fees at the car park entry. 

Note: Customers can park their cars in the building for 24 hours or longer, but can only exit before the last exit or opening times. See casual parking rates to work out the cost of leaving your car overnight. For example, should you park your car in the building after 6pm on Friday night, and remove it on Monday morning at 6am, you will pay the $5 evening rate for each night it is in the building ($15 in total).

Evening and weekend parking

$1 per hour capped at $5.

Evening parking: Enter after 6pm. Valid until 6am (following morning).

One entry, one exit. Pay at the machine.

Mobility parking

Monday to Friday

  • 6am to 6pm: first two hours free; normal tariffs thereafter. One entry and exit per 24-hour period.
  • 6pm to 6am: Free.

Weekends (6pm Friday to 6am Monday): Free.

Take your mobility card and entry ticket to a pay machine and press the help button for instructions.

Monthly parking

Reserved allocated, level G  (indoor): $200.

Reserved allocated, level G  (outdoor): $160.

Monthly lease rates include GST.

Apply for a car park

Ways to pay

Parking vouchers

See casual rates above.

Available in 1,2,3 hour; half or full day periods, parking vouchers are used at the pay machine together with the entry ticket.

Request via fax or contact us

Automatic payment machine

Automatic payment machines can take Visa, Mastercard, Diners card and EFTPOS payments, as well as cash.

Help is only a button-push away if required.

Lost ticket

If customer loses their parking ticket, an instant $40 fee will be charged to be released from the car park.

Other parking

Auckland Transport offers free designated parking for motorcycles in all of its car park buildings.

Parking spaces for motorcycles are clearly marked out and only one motorcycle per space is permitted.

Please note: AT does not allow any advertising without prior authorisation or the sale or distribution of any goods in our car parks, unless it is part of a licensed market activity during the market's operating hours.

AT does not allow the distribution of advertising material or storage of goods in its car parks.

Need more information?

Contact Auckland Transport