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Britomart Britomart

Waitematā Station (Britomart)

Until the opening of the City Rail Link in 2026, Waitematā Station (Britomart) is Auckland city centre's only train station. It is conveniently located for connecting to bus and ferry services that leave from downtown Auckland.

Opening hours

Photo of the facade of Waitemata Station (Britomart)

Waitematā Station (Britomart) is open to the public during the following hours:

  • Monday to Thursday - 5am to 11pm.
  • Friday - 5am to 1.15am.
  • Saturday - 5.45am to 1.15am.
  • Sunday - 5.45am to 11pm.

For our Waitematā Station (Britomart) customer service centre opening hours see Customer service centres.

Waitematā Station (Britomart) access & facilities

Until the opening of the City Rail Link in 2026, Waitematā Station (Britomart) is the only train station for commuter services in the city centre. All train lines, except for the Onehunga Line, arrive and depart from Waitematā Station.

There are two entrances to the station. The main entrance is via the historic Chief Post Office (CPO) building from Te Komititanga (Lower Queen Street). A secondary, eastern entrance is accessed from the atrium on Takutai Square (Britomart Place).

CPO Entrance

Entrances to Waitematā Station (Britomart) via the CPO are found on Te Komititanga (Lower Queen Street) and Commerce Street (currently closed to allow for the upgrade of Britomart Plaza. Side entrances to the CPO building are accessed via Galway Street and Tyler Street.

Ticket offices, ticket machines, AT Customer Service Centre, electronic gates and a manual gate for paper tickets are located on the ground level of the CPO entrance. You will also find retailers, toilets (beyond the gate line, B1 level), lifts, stairs and escalators.

Train platforms are located on B2 level.

View the map of Waitematā Station (Britomart) to see the locations of ticket machines and other facilities (PDF, opens in a new tab).

Takutai Square (Britomart Place) eastern entrance

The eastern entrance to Waitematā Station (Britomart) is accessed via escalator or stairs from the atrium on Takutai Square (near Britomart Place). Use this entrance or exit when travelling to or from Spark Arena.

A ticket office, ticket machines, AT Customer Service Centre, electronic gates and a manual gate for paper tickets are located at the Takutai Square (Britomart Place) entrance.

View the map of the Takutai Square (Britomart Place) entrance to see the location of ticket machines and other facilities (PDF, opens in a new tab). 

Changes at Waitematā Station (Britomart) for City Rail Link

When the City Rail Link is complete it will reshape travel in Auckland by:

  • allowing trains to operate both ways through Waitematā Station (Britomart)
  • increasing rail capacity by more than 50% on day one of operations, doubling the capacity of Auckland's rail network in peak travel hours
  • shortening journey times
  • creating better connections to buses and ferries and across the rail network, often without changing trains
  • improving access to the city centre by introducing two new city train stations (Te Waihorotiu Station in midtown and Karanga-a-Hape Station in the Karangahape Road neighbourhood, and a redeveloped station at Maungawhau Station (formerly Mt Eden Station) on the rail network.

Some changes will happen at Waitematā Station (Britomart) as we prepare for the City Rail Link. Be assured it is business as usual, with the station remaining operational throughout.

All building work will be staged to minimise impact to passengers and ensure continuous operations.

Bus departure points in Britomart

There are several bus stops located around Waitematā Station (Britomart). However, some bus services travelling west, north or to some central suburbs depart from other parts of the city centre such as Queen Street, Wellesley Street, Customs Street and Lower Albert Street.

Rail Replacement Buses leave from Customs Street West, outside H&M.

When connecting to buses from the train or ferry, be sure to check Journey Planner for where and when your onward service departs.

Timetables

For train, bus and ferry services, you can view the full timetables in PDF format at Timetables. To search for a specific journey and the cost, you can use the AT Mobile app or Journey Planner. Enter where you are leaving from, where you are travelling to and the time you would like to travel.

Places of interest around Waitematā Station (Britomart)

From Waitematā Station (Britomart) you can walk to the Viaduct hospitality and entertainment district, downtown Auckland shopping, the Downtown ferry terminal, and rapid buses to the North Shore.

Protected cycle paths or shared walking/cycling paths also make it easy to travel by bike along the waterfront towards Orakei, Mission Bay, and St Heliers in the east and the Wynyard Quarter and the Harbour Bridge in the west.

For more information about what’s on offer in the city centre, check out Heart of the City.

Filming, photography, and commercial use of Waitematā Station (Britomart)

Waitematā Station (Britomart) is available for some commercial use, including filming and photography. If you'd like to use Waitematā Station (Britomart) as a location for your project, please contact MediaWorks. We're sorry, but the station is not available to hire for private events.

Find out about filming opportunities.

 

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