A guide to travelling on buses, trains and ferries with prams, luggage and other items.
Prams and luggage on buses
Prams can usually be accommodated on buses.
Within reason, luggage and other items can be taken on board, however space is often limited so check with your service operator before you travel.
Please note: for safety reasons pushchairs may be required to be folded down before boarding to ensure they can be safely stowed. For space reasons, buses are unable to carry some larger style pushchairs, see Bus accessibility information for measurements which should be used for guidance only.
SkyBus is an express bus service between Auckland Airports and the city centre. Each passenger is entitled to board with two large bags and one carry-on. There are no weight restrictions on these items.
Oversized luggage such as surfboards, ski bags and bikes are subject to space availability. Bikes must be packed in a bike bag or travel pack.
SkyBus will accept strollers/pushchairs however these must be folded away and stored in the luggage racks during travel. Fully assembled unsecured prams are not permitted.
Find out more information and conditions travelling with SkyBus at www.skybus.co.nz
Prams and luggage on trains
Prams are permitted on trains. Please ensure you put the brake on prams when waiting on platforms and on board the train. Use the mobility ramps located on the middle carriage of the 3 car trains, or the second and fifth carriages of the 6 car trains for boarding.
To assist passengers with prams, AT Metro are currently rolling out train station platform markings to help you board the central carriages with automatic ramps. These markings are planned to be completed at all train stations on the Auckland rail network at the end of 2017.
Train stations which currently have platform markings are:
- Fruitvale Rd
- New Lynn
- Sylvia Park
- Te Mahia
- Glen Innes
- Te Papapa
- Papakura (platforms 1, 2 & 4)
Within reason, luggage and other items can be taken on board, however space is often limited so check with the train operator, Transdev, before you travel. Transdev can be contacted by phone or by email.
Rail bus services
We endeavour to make rail buses accessible to all passengers, unfortunately at times some services may not be accessible to pushchairs or other large items of luggage.
Prams and luggage on ferries
Prams can usually be taken on ferries.
Within reason, luggage and other items can be taken on board, however space is often limited so please check with your ferry operators before you travel.
Public Transport accessiblity information
Auckland Transport is continually striving to improve services for people with access challenges and those with mobility issues. Read more at Accessibility travel.
You may also be interested in:
- Bikes & public transport
- Taking animals on public transport
- Lost property
- Bus, train & ferry operator contact details
- Accessibility travel