Auckland Transport nominated for accessible business awards for AT Mobile App improvements

The improvements Auckland Transport (AT) made to its AT Mobile App to make it more accessible for all, has resulted in an award nomination.

AT has been nominated in the 2021 People’s Choice Accessible Business Awards, hosted by the Access Alliance. AT has been nominated in the 'Built environment including public transport' category.

The awards are an opportunity for people with an access need to nominate and vote for both finalists and winners.

The Access Alliance is comprised of ten founding-member organisations from the disability sector, alongside campaign partners, supporting organisations, business champions and individuals representing people with access needs.

Those with access needs include disabled people, seniors, carers of young children, the temporarily injured, migrants and people for whom English is a second language.

The improvements AT made to its AT Mobile App ensured support for larger text sizes and screen readers is included in every new initiative.

Using app analytics, AT learned that the majority of customers who use larger text sizes are using up to 135 per cent of the default, so AT now designs to this size.

“We made the app layout flexible for different text sizes, while maintaining readability as much as possible,” says AT’s product owner Callum McLeod.

“By building accessibility support into our design and development processes, every time we update the AT Mobile app, we’re able to ensure we continually improve our support for customers with access needs.”

Visit the Access Alliance website to vote in the 2021 People's Choice Accessible Business Awards.

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