Proposal status: Feedback open until 17 March 2022
Reference number: RSU1920-016
In March 2022, we proposed changes at the intersection of Glenfield Road and Coronation Road to improve pedestrian and driver safety. These changes are in response to safety concerns raised by residents and the location being identified as high-risk intersection because of its high rate of accidents.
After reviewing all the feedback, we are proceeding with the following minor changes:
- We are installing an additional footpath on the northern side of Coronation Road outside the shops. This will improve connectivity to the bus stop.
- We will make a minor footpath adjustment on the eastern side of Glenfield Road (North) to protect the tree roots.
This proposal received substantial feedback. Thank you for your patience and understanding while we have worked through community concerns, requests, and suggestions.
A common theme in feedback was the request for greater accommodations for people on bikes using the intersection. Unfortunately, we cannot accommodate the many cycling-specific requests due to site constraints such as power poles, streetlights, underground utilities, and safety considerations.
However, we are investigating the option of installing an off-road shared cyclist/pedestrian path to help less confident cyclists to navigate the intersection. Please note that this is only a potential solution to explore further. We may adopt it during the detailed design stage. We will notify the community of any further design changes.
Despite the inability to adopt the requested changes, these works will still help support our Vision Zero goal.
What happens next
We anticipate the changes will be constructed between January and April 2023. We will be in touch with local residents and business before any construction takes place.
Thank you for helping us make better decisions for your neighbourhood, informed by your local knowledge.
Here is a summary of the additional comments and queries we received, and our responses to them:
- Request to add in dedicated cycle lanes.
Including dedicated cycle lanes on Glenfield and Coronation Road would require us to purchase private property and relocate several existing services, such as power poles, streetlights, and others. All of this is extremely expensive and beyond the funding limits of this project.
Given the current site constraints, we have decided to progress with the current proposal, to slow approaching traffic and reduce the risk of accident and injury at this intersection for all road users. Reducing driver speeds and improving the safety profile of the roundabout will create a safer environment for people on bikes.
- Request to install a Dutch roundabout with automatic sensors and priority at the lights for cyclists.
A Dutch Roundabout is a roundabout that has dedicated cycle lanes and is more common in European countries. A Dutch roundabout would require us to purchase private property and relocate existing services, all of which are extremely expensive and beyond the funding limits of this project.
The proposed changes are intended to reduce driver speeds at the intersection and improve safety at the roundabout, which will enhance cyclists’ safety at this location.
- Concern that the lack of cyclist provisions does not align with Vision Zero safety targets, Auckland Council's policy of providing, enabling, and promoting alternative modes of transport, or the goals of lower carbon emissions.
A key objective of the proposal is to reduce the risk of death and serious injury at this high-risk intersection. A slower speed environment will improve the safety of people on bikes at this location despite not including a dedicated cycle lane.
Glenfield Road currently does not have dedicated cycling facilities, and the intersection has significant site constraints to install them. Therefore, implementing cyclist improvements in isolation at the Glenfield and Coronation Road intersection with no connecting cycling facilities is not recommended from a safety perspective.
Raised signalised pedestrian crossings, improvements to the footpath and berms, and promoting public transport options align with our Vision Zero philosophy and lowering carbon emissions.
- Request to remove the grass berms and increase the size of the footpaths to make them shared cyclist paths
The grass berm serves an important separation between the road and the footpath is actively used by vulnerable road users such as children, the elderly and people with less mobility. For this reason, we do not recommend completely removing grass berms.
On at least 2 corners of the intersection, power poles and streetlights constrain our ability to provide a safe shared pedestrian and cyclist path without significant land purchases and the relocation of utility services.
- Suggestion to reduce double-lanes down to one lane on each side of the road and convert the extra lane into a dedicated cycle lane which is not shared with pedestrians.
Our analysis and traffic modelling of the intersection showed that removing traffic lanes would cause major traffic delays in the area. For this reason, we chose not to pursue this option.
We do not recommend removing bus only lanes (bypass lanes) as they enable buses to get ahead of the queueing traffic. The usage for this bypass lane is high in the morning and afternoon during peak traffic hours and is essential to reduce delays to the bus schedule.
- Request to convert the large median strips into space for cycle lanes.
We are not converting the median strips into cycle lanes. The median strips provide an important separation between opposing lanes and offer drivers a safe way to wait for a gap in the traffic to turn into their driveway.
Bus stop relocation to 253 Glenfield Road
- Request to shift the relocated bus stop at 253 Glenfield Road closer to 251 Glenfield Road or move it further south along Glenfield Road.
The new bus stop location lies within the recommended passenger catchment area. Catchment areas estimate the potential number of passengers that may use the stop while not being too close or too far from another bus stop.
Its new position is close to the roundabout and pedestrian crossing because this is the most comfortable and desired route for a person to cross. If it was any further away, passengers would likely risk dodging traffic to cross and get to the bus stop.
The new bus stop location at 253 Glenfield Road also improves safety at the nearby pedestrian crossing, as the bus driver won’t have to check both for cars behind and pedestrians in front when moving into the traffic lane.
The location is also preferred based on all the site and driveway constraints along Glenfield Road.
- Concern that the relocated bus stop at 253 Glenfield Road will obstruct visibility for residents of 259, 257, 255, 253, 251, and 249 Glenfield Road trying to exit their driveways.
The bus stop will be set back 2.8m from the kerb of the footpath. Therefore, it will not obstruct visibility for those coming out of the driveway.
Also, the bus will only be stopping to pick up and drop off passengers for 15 to 30 seconds, so it would not obstruct the driveway for an extended period.
- Request to not relocate the bus shelter to 253 Glenfield Road, as it will remove parking spaces which are used by people driving and then using that bus for the remainder of their commute.
We will be removing 2 parking spaces outside of 253 Glenfield Drive. We understand this may cause some inconvenience. However, there is still parking further along Glenfield Road available for commuters.
- Concern that the relocated bus shelter at 253 Glenfield Road will not have enough room on the footpath for commuters waiting for the bus, and they will block the path for pedestrians.
We will ensure there is sufficient footpath width for people waiting for the bus.
- Concern that relocating the bus stop to 253 Glenfield Road will result in traffic congestion.
Congestion caused by the bus stopping to drop off and pick up passengers at the relocated bus shelter is not expected to differ from the current location of the bus stop. There will still be enough space for vehicles to overtake a parked bus on Glenfield Road.
The stop is also not a terminal stop. Therefore, the bus would only stop to pick up passengers for 15 to 30 seconds and would not be obstructing the driveway for an extended period.
- Request to move the proposed bus stop at 253 Glenfield Road into the main traffic lane as the indented bays are too steep and slow down the bus journey.
The relocated bus stop on Glenfield Road does not have an indented bus bay.
- Concern that the proposed bus stop on Glenfield Road is too close to the roundabout.
We are relocating the bus stop further away from the roundabout, not closer to it.
Bus Stop Relocation to 9 Coronation Road
- Request to leave the bus stop at 3 Coronation Road. The proposed location outside 9 Coronation Road will cause traffic congestion and this will increase idling and emissions.
Based on our traffic analysis, the relocated bus stop will not significantly impact travel time, which is already congested at peak hours. Our goal is to slow down the approaching speed of vehicles at the intersection and provide a safer crossing facility for people walking or catching the bus.
We also hope to lower carbon emissions by making it easier for people to catch the bus instead of taking their car.
- Suggestion to use the wide bank on Coronation Road to inset the bus stop at 9 Coronation Road so it does not inhibit the flow of traffic.
The wide bank on the southern side at 9 Coronation Road is on a very steep slope, and we cannot construct a bus stop here due to physical site constraints.
Additionally, the benefits for people taking the bus and walking outweigh the minor traffic delays of a bus stopping for passengers.
- Request to install a CCTV camera outside the bus stop on Coronation Road to deter vandalism.
Installing CCTV at bus stops to deter vandalism is not within the scope of this project. However, the new signalised pedestrian crossing will be equipped with CCTV cameras to monitor the area and the bus stop may be within view.
- Request to remove bin at the Glenfield Road bus stop to discourage people dumping household rubbish at the bus stop.
This is outside the scope of this proposal. However, we understand that bin is Auckland Council’s asset. We will pass on your feedback for them to consider.
- Concern that relocating the bus stop on Coronation Road from outside 3 Coronation Road to 9 Coronation Road will inhibit access to properties 9 to 17 Coronation Road. The common driveway in front of 9 and 11 Coronation Road is narrow and having a bus stop with retaining wall will introduce further restriction.
We agree there is a degree of conflict between the proposed bus stop location and the driveway that services multiple (10+) residences. We are very constrained by the constructability of the terrain.
Please note that the bus operates every hour, and it is not a terminal stop. This means that the occurrence of any conflict between residents entering and exiting this driveway with the bus is low.
We can assure residents that the proposed plan aims to keep the current width and potentially widen the lay by road.
- Concern that there is a safety issue of bus passengers stepping onto 9 Coronation Road’s driveway from the bus stop.
We will build a new bus platform that will provide a safer waiting and disembarking environment for passengers compared to the existing bus stop, which is directly outside the driveway of the driveway of 3 and 5 Coronation Road.
The bus on this route operates every hour and it is not a terminal stop. This means that the occurrence of the bus obstructing entry or exit from the driveway is low.
- Concern that the low retaining wall will also narrow the width of the lay-by road, which currently services 10 houses with multiple vehicles and deliveries, and is a thoroughfare route for pedestrians.
The proposed plan aims to keep the current width of the layby road.
- Suggestion to replace the roundabout with a signalised traffic light intersection.
We have investigated various options for this project and developed traffic models to understand how predicted intersection will perform based on each option.
The various options which were considered are:
- Signalised pedestrian crossing on each approach
- Signalised roundabout
- Single lane roundabout
- Signalised intersection
Option 1 is the proposed design and has been thoroughly tested with traffic modelling. It shows only minor delays with the installation of signalised pedestrian crossings. The safety benefits for people using a raised pedestrian crossing are balanced against the impact on drivers which are slowing their speed and riding up a short ramp on the approach side of the raised crossing.
- Suggestion to replace the 3 signalised pedestrian crossings with raised zebra crossings.
The intersection is busy with constant fast travelling traffic. A signalised crossing provides better safety interventions and improvements than a raised zebra crossing would in this instance.
The red traffic signal will only activate when people are waiting to cross. Drivers will have the green light for the majority of the time.
- Request to replace the proposed signalised pedestrian crossings with zebra crossings with a refuge island in the middle and flashing LEDs when a pedestrian is detected.
The proposed design for 3 of the 4 pedestrian crossings includes a refuge island in the middle of the road as requested. The signalised pedestrian crossings are not expected to increase congestion as the red traffic signal will only activate when people are waiting to cross. Drivers will have the green light for the majority of the time.
With respect to the crossing being raised, we are committed to the Vision Zero strategy to minimise death and serious injury to vulnerable road users including children, pedestrians, and people with disabilities. The proposed asymmetrical Swedish speed table (raised pedestrian crossing) provides the safest outcome for these road users, while reducing negative impacts on vehicles by only having one steep gradient change (on the approach side). After this gradient change, vehicles can accelerate immediately down the shallower gradient (on the departure side).
- Concern that the raised crossing is not necessary on Domain Road due to low pedestrian usage.
Our pedestrian survey data indicated that the most comfortable route for a person to walk between 2 places lays at this location, which indicates a need for safer pedestrian crossing facilities. As we are committed to the Vision Zero strategy, we believe that the raised crossing is warranted at this location.
Here is a breakdown of pedestrian numbers recorded during commuting hours at this location:
Between the hours of 7 to 9am, 12 pedestrians crossed the street at 272 Domain Road. A further 9 pedestrians crossed Domain Road within 30m of the proposed location.
Between the hours of 4 to 6pm, 24 pedestrians crossed the street at 272 Domain Road. A further 3 pedestrians crossed Domain Road within 30m of the proposed location.
- Suggestion to install a signalised pedestrian crossing south of the roundabout on Glenfield Road and to relocate the northern signalised pedestrian crossing further up Glenfield Road to service the bus stops by High Road and Oruamo Reserve.
The location of the proposed pedestrian crossings is close to the roundabout, as pedestrian survey data has shown the most comfortable route for a person to cross the road lies at this location. Constructing pedestrian crossings outside of this route can result in the crossings not being used by pedestrians, which would negate the intended outcome of the proposed changes and encourage dangerous pedestrian movements.
These are also the preferred locations given all the site and driveway constraints in the area.
- Concern that making the roundabout larger will be less safe for drivers using the roundabout from the South turning into Coronation Road.
The lower approaching speed of vehicles due to the raised crossings and larger mountable roundabout will improve safety conditions for drivers using the roundabout.
- Concern that the raised crossings will cause issues for over dimensional and overweight vehicles which use this route.
The raised crossing, signage and relevant road features have been designed to accommodate over dimensional and overweight vehicles.
- Suggestion that signalised pedestrian crossing default to green man at all times for pedestrians. An approaching vehicle could then trigger a green vehicle phase.
This is not standard operating procedure for our traffic operations. Glenfield Road and Coronation Road are arterial roads that give priority to vehicle movements.
A default green man at all times for pedestrian means pedestrians will be given a false sense of safety and priority which can result in injury or death, which counters our Vision Zero goals.
- Suggestion that the signalised pedestrian crossing on Coronation Road should be located closer to the shops.
The proposed location of the pedestrian crossings has been determined by the results of survey data which indicates that the most comfortable route for a person to cross the road is close to the roundabout. Moving the pedestrian crossing further away from the roundabout would deviate from the most comfortable route for a person to cross and encourage dangerous pedestrian movements.
This is also the preferred location given all the site and driveway constraints.
- Concern that the proposed pedestrian crossings are not in appropriate locations and force pedestrians to deviate from their desired path.
The locations of the proposed pedestrian crossings are close to the roundabout as observational and survey data has shown that this is the most comfortable route for a person to cross the road.
Here is a breakdown of pedestrian numbers recorded during commuting hours at proposed crossing location at 275 Glenfield Road:
- Between the hours of 7 to 9am, 3 pedestrians crossed the street at the proposed crossing location.
- Between the hours of 4 to 6pm, 9 pedestrians crossed the street at the proposed crossing location. A further pedestrian crossed Glenfield Road within 30m of the proposed location.
- Between the hours of 7 to 9am, one pedestrian crossed the street at the proposed crossing location. A further 11 pedestrians crossed Coronation Road within 30m of the proposed location.
- Between the hours of 4 to 6pm, 5 pedestrians crossed the street at the proposed crossing location. A further 13 pedestrians crossed Coronation Road within 30m of the proposed location.
- Between the hours of 7 to 9am, 22 pedestrians crossed the street at the proposed crossing location. A further 3 pedestrians crossed Glenfield Road within 30m of the proposed location.
- Between the hours of 4 to 6pm, 7 pedestrians crossed the street at the proposed crossing location.
- Between the hours of 7 to 9am, 12 pedestrians crossed the street at the proposed crossing location. A further 9 pedestrians crossed Domain Road within 30m of the proposed location.
- Between the hours of 4 to 6pm, 24 pedestrians crossed the street at the proposed crossing location. A further 3 pedestrians crossed Domain Road within 30m of the proposed location.
- Concern that the pedestrian crossings are not close enough to the intersection. Concern that cars have too much space to accelerate to the intersection after the crossings.
We have structured the proposed design to ensure there is not enough distance for vehicle to accelerate to a speed that can cause significant injuries before they have to navigate into the roundabout.
- Suggestion to convert some of the grass by Eskdale Reserve on Domain Road to parking to remove cars off the road.
This is outside the scope of this project. We use the Roads and Streets Framework (RASF) as a guide to provide a systematic and consistent method for identifying the different functions of individual roads and streets in Auckland and which modes of transport get priority. This includes whether parking is prioritised.
In this case, the RASF gives no priority to parking on Glenfield Road and Coronation Road. The proposed intersection improvements would encourage more walking and use of public transit buses, which has higher priority in the RASF for this route.
However, we will pass this request onto the parking team to assess the parking plan in this area. You can check on the status of this request by contacting us on (09) 355 3553
- Request that the parking on Glenfield Road between Eskdale Road and the roundabout at Coronation Road should be paved to make it safer for traffic merging onto Glenfield Road.
This request is not part of the scope of this proposal. However, we will refer this to the parking design team to assess this concern. You can check on the status of this request by contacting us on (09) 355 3553
- Request to remove the broken yellow lines on the northern kerb of Domain Road just after the pedestrian crossing. Concern that parking in the area is high and further parking removal is inconvenient.
The broken yellow lines (no stopping at all times) are painted on the approach to the pedestrian crossing to maintain clear lines of sight between motorists and people waiting to cross the road. Removing the broken yellow lines would pose a pedestrian safety hazard, which undermines the intended goal of the changes.
Raised Pedestrian Crossings
- Concern that signalised raised pedestrian crossings will cause traffic congestion.
We have thoroughly tested the proposed design with traffic modelling. It shows only minor delays with the installation of signalised pedestrian crossings. This area already experiences traffic congestion and consequently, pedestrian frustration and issues crossing the road safely.
A substantial increase in congestion is not expected but improved safety for vulnerable road users is.
- Request to not trim the trees and shrubs in front of 1/259 Glenfield Road.
We can confirm that we are not trimming trees outside 1/259 Glenfield Road.
- Request to build a footpath along the entire western side of Glenfield Road, across the top of the domain, for pedestrian amenity and to better manage storm water flow off the road surface. Request to also improve condition of the eastern footpath.
These requests are not part of the scope of this proposal. However, we will refer this to the appropriate AT team.
- Request to repave or repair the footpaths and driveway entrances from 17 Coronation Road up to 253 Glenfield Road, as they are damaged, broken, uneven and not uniform in design and present a safety issue.
This request is outside the scope of this specific proposal. However, we can confirm that our maintenance team is currently programming the footpath renewal in 2022.
- Request to repair the entrance to the driveway at 7 Coronation Road which services 10 different properties.
This request is outside the scope of this specific proposal. However, we can confirm that our maintenance team is currently programming the footpath renewal in 2022.
- Request to mow the grass berms on Coronation Road more frequently.
We understand that the maintenance of grass berm fronting the property is the owner’s responsibility. For the section of berm that does not have properties obligated to tend to it, we will pass on the feedback to the relevant AT team.
- Request to replace the tea trees on Coronation Road with neater trees.
We understand the tea trees on Coronation Road are considered street furniture by Auckland Council, who have no plans to change the tree type at this time.
- Concern that the intersection is unattractive, and the proposed changes do not include sufficient landscaping and beautification.
We are increasing the amount of greenery in the area by installing and widening grass berms around the roundabout. However, landscaping and beautification are outside the scope for this project, which is focused on cost-effective solutions to enhance road safety and pedestrian improvements.
- Request to repaint the lines in the roundabout where Glenfield Road turns onto Coronation Road as the lack of clear markings is a safety issue.
We can confirm that the road markings will be repainted as part of the intersection improvement.
- Concern about the increased noise pollution caused by the proposed pedestrian crossings.
We acknowledge that there will an increase in noise (due to vehicles braking and starting), but the increase should be minimal and will not be much of a change from the current arrangement.
- Request to install a footpath on the Eskdale Bush side of Glenfield Road.
This request is not part of the scope of our proposal. However, we will refer this to the appropriate AT team.
- Request to remove all the dead gorse at the lower end of Domain Road on the Eskdale Bush side.
This request is not part of the scope of our proposal. However, we will refer this to Auckland Council Park and Reserves to address.
- Concern that a dedicated bus lane is unnecessary. Request for the data showing off-peak and peak times at 5-minute intervals.
We have explored the option to reduce the number of approach lanes on Glenfield Road northern leg by taking away the leading bus lane and widening the kerb on the north-east corner. However, we do not recommend this, as currently it has 20 buses using this priority bus lane in the morning peak. Given the level of use which the bus lane has, we will be keeping the bus lane on this approach.
You can request further network improvements that you would like to see around Auckland via our online feedback form.
- Request to extend the footpath/kerb from 3 to 17 Coronation Road to ensure a flat surface for wheel bins to be placed on the street for collection.
When the bus stop is moved from 3 Coronation Road, it will be replaced by a standard footpath and grass berm. Residents can then use it to place their rubbish bins.
We do not expect rubbish collection operation to change. Waiting for a rubbish truck to move on or a bus to move is to be expected. This is a regular activity across Auckland and we encourage driver patience.
We're proposing improvements in your area
Listening to what you have to say is important to us. Your local knowledge can help us make better decisions, so that together we can achieve the best outcomes for your neighbourhood.
We are proposing to:
- Install signalised pedestrian crossings, which are crossings controlled by traffic lights with a push button for people who need to cross the road, on both entrances to the intersection on Glenfield Road, as well as on Coronation Road leading into the intersection. These crossings will also be on top of a raised table, which is a speed bump with a flat section in the middle.
- Install a raised safety platform and a zebra pedestrian crossing on Domain Road to encourage lower vehicle speeds and support a safer pedestrian crossing.
- Install a larger roundabout that can be navigated by large or oversized vehicles. This will support lower vehicle speeds through the intersection.
- Improve the existing footpath on all four sides of the intersection, improving connectivity between the pedestrian crossings.
- Formalise the broken yellow lines (no stopping at all times) on Glenfield Road North and south Leg (Northbound lane).
- Relocate the bus stop on Coronation Rd from outside #3 to #9 and on Glenfield Rd from outside #263 to #253 to align with the pedestrian crossings.
- Upgrade the signage and line markings to the latest standards and to support the new raised pedestrian crossings and bus stop relocations. This includes new broken yellow lines (no stopping at all times) for the raised pedestrian crossings on Domain Road and bus stops on Coronation and Glenfield Roads.
- Install tactile pavers, which are yellow guidance paving markers which help visually impaired people access the crossings, at the roadsides of the crossing points.
- Remove 2 parking spaces on the eastern side of Glenfield Road (south leg) at the relocated bus stop, 5 parking spaces on northern side of Domain.
- Road and 5 parking spaces on southern side of Domain Road (12 spaces in total) at the new pedestrian zebra crossing.
- Trim and relocate a number of trees on Glenfield and Coronation Road.
If you would like to post in your feedback, download and print our feedback form template, fill in your details and send it freepost using the address details on the form.
What happens next
- We’ll consider all the feedback we receive, and then decide the best way to move forward.
- We’ll post the outcome of this proposal and a summary of community feedback on this webpage.
- We can email you the proposal outcome as soon as it’s ready – just select that option when you fill in the survey.
This proposal is supported with funding from the Auckland regional fuel tax.
Glenfield: Safe with us
Auckland Transport cares for your safety. We want to make our roads safe for everyone, people walking and cycling, especially for our kids and senior citizens and people driving. Projects like this one around Glenfield and Coronation Road are another step towards our goal of achieving no deaths or serious injuries on our roads. We are guided by the Vision Zero approach to transport safety, which prioritises human safety over other measures (like minor time saving).